Real-Time Inventory Visibility Can Help Rescue Sales and Engage the Post-Pandemic Consumer
In 2021, it will be essential to provide reliable, real-time inventory visibility to engage customers and maximize your fulfillment channels.
Personalization Strategies to Help Retailers Survive the Pandemic
As more shoppers flock online, personalization strategies must prioritize seamless, personalized experiences or companies risk losing customers.
Order Management Systems Help Retailers Deliver on Customer Experience
How retailers that make order management systems and solutions a strategic focus of their success will thrive during the pandemic.
What Is an Order Management System?
Built for retailers, an order management system is a technology that helps track orders across commerce channels.
Millennials and Gen Z Report: 2020 Trends and COVID-19 Shifts
The 2020 edition of Drapers’ data-led consumer research report delves into the consumer mind of Millennials and Gen Z shoppers.
Omnichannel Strategy: 5 Steps to Achieving Omnichannel Personalization
While each phase of personalization can vary depending on where you are in your omnichannel strategy, there are some patterns to follow.
How Retailers Can Increase ROI From Curbside Pickup and Click-and-Collect
Both upsell and cross-sell strategies can still work for retailers with the right contactless order fulfillment strategy.
Launching a Curbside Pickup Experience That’s Frictionless for Retailers and Customers Alike
To contend with COVID and changing demands, rapidly deploy a curbside pickup experience that also elevates your customer experience.
Holiday Report Guides Retailers Through an Uncertain Q4
The 2020 Guide to Holiday Commerce is a holiday report that offers retailers preparedness across personalization, ecommerce, and fulfillment.
What Is Omnichannel Personalization?
Omnichannel personalization is the practice of creating exceptional customer experiences that are informed by real-time data from all channels.
