How Real-Time Inventory Visibility Helps Retailers Improve the Customer Experience
During the recent pandemic, the retail landscape has witnessed a significant paradigm shift in consumer behavior like decreased foot traffic in stores, increased eCommerce purchases,
The Power of Order Routing
When it comes to establishing this unification of online and offline channels, there are many questions to address around the issue of order routing logic.
The Ultimate Guide to Order Management: Create a Connected Experience
The Ultimate Guide to Order Management is now available for download. For many consumers, the pandemic accelerated the blending of online and offline shopping channels
Your Guide to an Order Management System RFP + Free RFP Template
Whether you’ve been relying on a legacy or homegrown system, upgrading your technology stack with a modern order management system (OMS) is a time-consuming and
Kibo Receives Highest Ranking for B2C Digital Commerce Use Case in Gartner Critical Capabilities for Digital Commerce Report
We’re thrilled to announce that Kibo ranked highest for B2C Digital Commerce Use Case in the August 2022 Gartner Critical Capabilities for Digital Commerce Platforms report!
On-Demand Webinar: Maximize Your Commerce Technology to Build Customer Loyalty with Guest Emily Pfeiffer
When evaluating eCommerce technologies, customer expectation management needs to stay top of mind. Shoppers may only see the front-end user experience, but the back-end operational
The Future of BOPIS and Curbside Pickup
BOPIS and curbside pickup have come from virtually nowhere to become a mainstay of modern retail fulfillment. And what might have been seen as a
New Guide: The Secrets to Holiday Success in 2022
It’s the most wonderful time of the year when retailers are deep into their planning for the 2022 holiday season. Preparation for this peak season
Product Announcement: Kibo Subscriptions Management
Subscriptions are one of the many ways retailers adapted their business models to accommodate evolving shopping behaviors driven by the pandemic. Analysts predict that US
New Kibo Survey Uncovers Current State of Product Subscriptions
The subscription craze started in the 2010s with the likes of Blue Apron and Dollar Shave Club and has since become a staple for over