Shoptalk 2025 has wrapped, and the KIBO team is buzzing with excitement! This year’s event was a whirlwind of innovation, insightful conversations, and valuable connections. We showcased our latest advancements and engaged with industry leaders shaping the future of commerce. Here’s a recap of the key highlights:
Announcements that stole the show
We came to Shoptalk ready to unveil some major developments, and the response was incredible. Our focus was on empowering retailers with cutting-edge technology that drives real results. From AI-powered solutions to expanding our partner ecosystem, we’re committed to pushing the boundaries of what’s possible in commerce.
KIBO Agentic Commerce
We unveiled KIBO Agentic Commerce, a game-changing solution that empowers businesses to leverage the power of AI without the complexities of custom development. This pre-trained, instantly deployable conversational commerce solution integrates seamlessly via API, delivering revenue-driven outcomes through industry-specific use cases.
This aligns perfectly with the Shoptalk trend we observed: the rising prominence of agentic AI. Retailers are moving beyond simple AI interactions and exploring how agentic AI can analyze vast datasets in real-time and automate routine tasks. This frees up human employees to focus on strategic initiatives, improves demand forecasting, and optimizes inventory management. KIBO Agentic Commerce, built on Gemini with Google Cloud, is at the forefront of this revolution.
Watch the on-demand announcement and learn more here.
KIBO Converge: Expanding Our Ecosystem
We announced KIBO Converge, our expanded ecosystem of industry-leading technology providers. This powerful network, built around KIBO’s Order Management System (OMS), ensures retailers can meet and exceed today’s demanding customer expectations.
KIBO Converge offers key benefits, including:
Seamless omnichannel sales
- Accurate product data (PIM)
- Optimized inventory & fulfillment (WMS, RFID)
- Dropship capabilities
- Streamlined supplier communication (EDI)
- Reduced shipping costs & faster delivery
- Seamless final mile experience
Our ecosystem partners include Jumpmind, Akeneo, GreyOrange, OneRail, EasyPost, Shipium, Tejas, Orderful, and Logicbroker.
Shoptalk: After-hours
Shoptalk isn’t just about showcasing products; it’s about building relationships and fostering collaboration. We made sure to create opportunities for attendees to connect, learn, and have a little fun along the way.
An Evening at the Sphere with KIBO, Logic, and Jumpmind
We hosted an unforgettable evening at the Sphere, where retail and commerce leaders enjoyed the immersive “Sphere Experience” film from a private suite. The event, in collaboration with Logic and Jumpmind, fostered valuable connections and conversations.
This event was a huge hit, and we thank everyone that attended.
Dinner at The NoMad Library Restaurant
The KIBO team enjoyed a relaxing dinner at The NoMad Library Restaurant, providing a perfect opportunity to unwind and connect with attendees after a busy day on the show floor.
Key Trends We Saw at Shoptalk
Beyond our own announcements, we paid close attention to the broader conversations happening on the show floor. Several key trends emerged, highlighting the challenges and opportunities facing retailers today.
- Supply Chain Resilience in the Face of Tariffs: Discussions surrounding potential tariff changes and their impact on retailers were prominent. Many retailers are considering strategies to mitigate risks, including acquiring extra stock, diversifying product sources, and relocating supply chains.
- The Rise of Agentic AI: As previously mentioned, agentic AI was a major talking point. Retailers recognize its potential to automate complex workflows and drive efficiency.
- Enhanced Search with Generative AI: Improvements in search functionality powered by generative AI are transforming the customer experience, enabling more intuitive and personalized product discovery.
Shoptalk 2025 reaffirmed the dynamic and ever-evolving nature of the retail industry. KIBO is committed to providing innovative solutions that empower businesses to thrive in this exciting landscape. We look forward to continuing these conversations and partnerships in the future.
If you didn’t get a chance to meet with KIBO at the event, click here to connect.
