KIBO Is Where Supply Meets Demand
Win the order. Keep the promise. Protect the margin.
Connect every customer commitment to sellable inventory and real-time fulfillment decisions. One platform, one data model, one commercial framework to scale your business.
Solving B2B Order Management Comes With Some Serious Benefits
279% increase in digital revenue growth in one year
31% increase in average order value
142% increase in revenue over two years
Three Promises. One Platform.
Contract-to-fulfillment automation that wins the order, keeps the promise, and protects the margin.
Every other OMS is built for retail demand, not B2B complexity. Your ERP captures the commitment. Everything after is static, manual, and rife with broken promises.
- 3–5% of item value lost to On-Time In-Full (OTIF) failures
- 40–60% of chargebacks are preventable
- 70% of a sales team’s week spent chasing orders instead of closing sales
Win the Order
Capture every dollar of the contracts you’ve already won.
You signed the season contract, now deliver all of it. The full commitment becomes visible, trackable revenue unlocked order by order, so upsizing is a conversation you start early instead of a gap you find later.
Win the Order
Capture every dollar of the contracts you’ve already won.
You signed the season contract, now deliver all of it. The full commitment becomes visible, trackable revenue unlocked order by order, so upsizing is a conversation you start early instead of a gap you find later.
Keep the Promise
Protect strategic accounts and remove channel conflict.
Supply is always short somewhere. The question is who absorbs it. Priority follows contract value rather than whoever ordered first, and when a shipment slips, you decide where the shortfall lands.
Protect the Margin
Perfect orders. No penalties. More selling.
Deliver on-time, in-full (OTIF) and deduction worries stop. You get there without a team re-keying orders and rebuilding the same spreadsheet. KIBO runs the order book; your people run the accounts.
What’s in the Box
The Contract Becomes the Operating Plan
Blanket orders hold the full seasonal commitment as live demand, and buyers call off against it on their own dates and destinations. The contract is drawn down order by order with committed vs. consumed visible in real time, so upsizing becomes a sales conversation instead of a discovery six weeks too late.
- Blanket orders as the single source of truth: committed, consumed, and remaining quantity per line
- Call-offs with per-line quantity, requested ship date, and delivery location
- Balance validation on every call-off: over-consumption beyond the contract is rejected automatically
- Standalone call-offs for buyers without a blanket commitment
- Contract rollover to the next agreement period, terms carried over
- Contract-to-consumption audit trail on every change, with lifecycle events
The Contract Becomes the Operating Plan
Blanket orders hold the full seasonal commitment as live demand, and buyers call off against it on their own dates and destinations. The contract is drawn down order by order with committed vs. consumed visible in real time, so upsizing becomes a sales conversation instead of a discovery six weeks too late.
- Blanket orders as the single source of truth: committed, consumed, and remaining quantity per line
- Call-offs with per-line quantity, requested ship date, and delivery location
- Balance validation on every call-off: over-consumption beyond the contract is rejected automatically
- Standalone call-offs for buyers without a blanket commitment
- Contract rollover to the next agreement period, terms carried over
- Contract-to-consumption audit trail on every change, with lifecycle events
Your Strategic Accounts Stop Competing With Your Smallest
Reservation rules soft-allocate inventory by account tier, channel, and product, ranked so platinum buyers are served before standard. Blanket commitments can be ring-fenced at the network level from the moment of signing, including against stock still in transit, without locking inventory into a shipment prematurely.
- Priority-ranked reservation rules on product, customer/account, and call-off attributes
- Soft allocation that holds supply without creating premature shipments. Reserved stock is protected from other order types
- Network-level blanket reservations: committed quantity ring-fenced at signing, drawn down as call-offs consume it
- Reserve against future and in-transit inventory inside a configurable time fence around the requested ship date
- Say yes to the deal before the container lands and ring-fence what wholesale already paid for
- Inventory segmentation: scope reservations to labeled pools per line
- Multi-location allocations accumulating across warehouse locations
Nothing Ships Early. Nothing Gets Forgotten.
Orders convert to live sales orders only when the conditions you set are met: fill rate, date, customer. Held shipments release on lead-time rules instead of memory, so the warehouse sees work that’s due and you change the rule in the UI instead of in a sprint.
- Call-off release rules: minimum fill-rate percentage plus a release fence before the requested ship date
- Ranked, first-match-wins rules on account, product, order, and shipment criteria
- Partial release converts its reserved quantity when the threshold is met
- Shipment release rules for held shipments, computing release dates from location, product, and customer lead times
- Manual release overrides at order and line level for exceptions
- Admin-configurable so business logic changes without another deployment
Every Date You Quote Is a Date You Can Hold
One inventory view spans DCs, branches, stores, in-transit, and vendor stock. Every reserved line carries a system-calculated estimated delivery date, computed when inventory is reserved, recalculated as supply changes, and locked the moment the order releases, so the promise and the plan are the same number.
- One real-time inventory view across DCs, branches, stores, in-transit, and vendor stock
- Line-level estimated delivery dates computed at reservation: inventory-backed, not guessed
- EDD recalculated as reserved quantity grows; locked as final at release and carried onto the sales order
- Supply & Demand view: total supply, total demand, and net position per product and location, filterable by B2B account
- Future-inventory look-ahead: promise from inbound stock, not just what’s on the shelf
- Negative net position surfaced as a replenishment signal, not an error
Hit the Date at the Lowest Cost to Serve
Logic-driven sourcing evaluates every fulfillment node on the network, consolidating where it protects margin and splitting where it protects the date, with reservations, releases, and shipments all routing through the same engine.
- Sourcing logic across every node: DCs, branches, stores, 3PLs, and vendor locations
- Consolidation where it protects margin, splitting where it protects the date
- Multi-ship-to call-offs split into separate sales orders per destination, with full traceability back to the call-off
- Direct ship, delivery, and BOPIS fulfillment types supported on call-off lines
- Fulfillment workflows configurable per fulfillment type and location
- Reserved inventory inherits its fulfillment location into the released sales order with no re-routing surprises
When the Vessel Slips, the Plan Doesn’t
Event-driven rebalancers detect supply changes and re-secure promised inventory automatically: available supply first, then governed recovery from lower-priority, later-shipping orders, with priority, a hard ship-date buffer, and an audit trail deciding where the shortfall lands.
- Reservation rebalancer re-secures soft-allocated commitments when POs are delayed or cut
- Allocation rebalancer reprioritizes hard-allocated future and backorder shipments in the same pipeline
- Recovery from available supply first. Reallocation is the last resort, not the first move
- Reallocation Priority and Source Rules define which call-off orders are eligible to recover supply and which orders may give it up
- Hard engine-enforced ship-date buffer: an urgent order can never be raided by a less-urgent one
- Blanket ledger integrity maintained through every recovery: contracted = called + uncalled
- Estimated delivery dates recalculated immediately on both sides of a transfer
- Plain-language run audit: what triggered the run, what was refilled, recovered, or still short
The Revenue You Keep After the Truck Leaves
Structured RMAs, dispositions, and credits run in the same system that took the order, so returns and assortment stop eating the margin you just earned.
- Structured Return Merchandising Authorizations (RMA) with full status tracking
- Condition-based dispositions: restock, refurbish, liquidate, or discard
- Return rules with eligibility windows and quantity limits by product and segment
- Credits and refunds processed line by line, replace-and-refund on the same return
- Cancellations restore the blanket balance and release reservations automatically, ensuring an accurate contract ledger
Manage B2B Purchases Seamlessly With Flexible Order Payment Options
Purchase-order payments, payment terms, and billing details flow from the call-off onto every sales order it generates. Credit is an order-lifecycle control, not an accounts receivable afterthought: call-offs can be held from release by your credit engine until they’re cleared.
- PO-based payment on call-offs: PO number, payment terms, and billing address cascade to downstream sales orders
- Credit hold on call-off orders: manual or automatic via external credit-engine integrations
- Release blocked while on hold, with customizable reason codes
- API extension points at creation and release for external credit decisions
- Net-terms and invoiced-to-collected flows on the same order record
The KIBO Platform: Ready for Whatever’s Next
Launch Agentic Quickly
KIBO AI is a native part of the KIBO platform, so you can start using AI capabilities without worrying about implementation or data protection.
Compose Commerce Your Way
A MACH-certified, API-first foundation lets you launch with only the modules you need and add catalog, pricing, dropship, or reverse logistics as you grow.
Scale Through Every Peak
Cloud-native services scale automatically for seasonal surges and demand spikes, processing millions of orders without performance degradation.
Stay Compliant by Default
Independently audited and certified: SOC 2 Type 2, SOC 3, and PCI DSS Level 1, with GDPR, CCPA, and CPRA privacy compliance built in.

Leader in AI-Enabled Order Orchestration & Fulfillment Applications for B2B & Manufacturing

Leader in The Forrester Wave: Order Management Systems, Q1 2025

Included in the Gartner Market Guide for Distributed Order Management Systems, 2025
What Is a B2B Order Management System Worth to You?
Set a few numbers about your purchase order book and see the value KIBO Order Management could unlock, using the same framework as KIBO’s Forrester Total Economic Impact study. No sign-up to see your estimate.
Start With Your Purchase Order Book
Total value of the POs you receive from wholesale, distributor and retail customers in a year. Sell price, not cost.
How many separate POs you process in a year, whether they arrive by EDI, portal, email or phone. Count orders, not order lines.
Works out at $3,529 per purchase order
Average inventory you hold at cost across every DC, branch and 3PL that would sit behind this order flow.
$6.42M
Estimated Annual Value
With KIBO B2B OMS
Forrester risk-adjusted. Illustrative estimate using the Forrester TEI framework and your inputs. Not a quote or guarantee.

