Solutions
Solutions / Distribution
We don’t fear complexity; we organize it. We transform fragmented, messy systems into a highly organized, efficient, and sophisticated operation.
B2B Commerce and Order Management
Built for Distribution Complexity
Distribution complexity lives in inventory, not just routing. KIBO gives distributors real-time inventory visibility across DCs, branches, and 3PLs, with the allocation decisions, demand management, and fulfillment orchestration to back every promise you make.
- Make better allocation decisions across locations and channels
- Manage inventory complexity as your sales channels multiply
- Shift offline and manual orders to digital self-service
- Launch dealer portals, auto-replenishment, or dropship without re-platforming
Results from the Brands That Run on KIBO
47%
Decrease in Avg. Shipments Per Order
24%
Increae in Avg. Order Value
28%
Fewer Cancellations
Distribution is Where Inventory
Complexity Catches Up With You
Your business runs on commitments: delivery dates, contract pricing, inventory across suppliers and 3PLs. But as sales channels multiply, so does the complexity behind every order. Most distributors manage that gap with outdated ERPs, bolt-on portals, and manual workarounds that were never built to scale.
The result? Stockouts on high-value accounts, split shipments, poor allocation decisions, and order capture that still runs through email and spreadsheets. KIBO is built for this reality.
ERP
Legacy Portals
Spreadsheets
WMS
3PLs
CPQ Tools
Common Challenges
- Finance-first ERPs are not built for inventory complexity or real-time availability
- Sales channel growth creates allocation decisions no one can make confidently
- Bolt-on portals don't share catalog, pricing, or inventory data
- Manual order capture via email and spreadsheets slows everything down
- EDI transactions that add labor instead of removing it
- Inventory segmentation is handled by gut feel instead of rules and real-time accuracy
Distribution is where every promise gets tested
- Your business runs on commitments: delivery dates promised by sales reps, pricing embedded in contracts, inventory you’re counting on from suppliers and 3PLs.
- But most distributors are trying to keep those promises with outdated ERPs, bolt-on portals, and manual workarounds.
- The result? Costly premium freight to fix bad promises, split shipments, and stalled quotes.
- KIBO’s Distribution Solution is designed for this reality, where even a single order can span multiple warehouses, vendors, and channels.
Do these challenges sound familiar?
- Finance-first ERPs not built for real-time availability
- Bolt-on portals that don't share catalog or pricing
- Manual workarounds in email and spreadsheets for quotes
KIBO’s Point of View
KIBO brings together fragmented sales channels and systems into a single commerce platform for distributors. B2B ecommerce and order capture share one data model, so your buyers see the same truth as your ops team.
Unified
- One single source of truth for inventory, orders, pricing, and fulfillment across every channel.
- What your buyer sees matches what your warehouse acts on.
Complete
- Commerce, OMS, Auto-Replenishment, Dropship, and EDI on one platform.
- Every revenue model your distribution business runs, without stitching systems together.
Modular
- API-first solutions you can adopt incrementally and integrate easily.
- Start with inventory promising or order capture, and expand as your strategy evolves.
Four Jobs, and How
KIBO Delivers
KIBO sits above your ERP as a digital services layer. The same products, price lists, inventory, and order logic power every experience—dealer portals, OEM sites, and D2C.
See True Network Inventory and Make Allocation Decisions with Confidence
When a buyer asks for 500 units by Friday, you need a fast, correct answer. But promise accuracy depends on more than stock levels. It depends on allocation decisions that factor in channel priority, account tier, and inventory segmentation.
KIBO gives you:
- Real-time inventory visibility across DCs, branches, 3PLs, and vendors
- Batch allocation and inventory segmentation to protect your highest-value accounts
- Available to Promise/Capable to Promise (ATP/CTP) that factor in transit times, lead times, and SLAs
- Estimated delivery dates exposed via API across every channel
Turn Your Fulfillment Network Into a Cost Advantage
Every order is a routing decision. But routing decisions are only as good as the inventory data behind them. KIBO gives you a configurable routing engine built on real-time inventory and demand signals.
Distributors can:
- Design and refine order routing strategies that balance margin and SLAs
- Support DC, branch, 3PL, will-call, and dropship fulfillment
- Blend stocked and dropship items in a single order
- Reduce split shipments by making smarter sourcing decisions upfront
Self‑service Buyer Portals That Respect B2B Complexity
Your customers expect self-service, but need contract pricing, account hierarchies, and flexible payment terms.
You can:
- Govern purchasing with parent/child account hierarchies
- Expose account-specific catalogs and unlimited price lists
- Configure quotes, POs, and payment terms end-to-end
- Help buyers find products fast with AI Search and filters
Commerce • OMS • AI Search • CMS • Subscriptions • Cart & Checkout • Catalog • Pricing & Promotions
Turn Repeat Orders and Returns Into Revenue Engines
Margin is often made, or lost, after the first order. KIBO helps you build sustainable revenue around re-orders and returns.
You can:
- Launch auto-replenishment that respect account pricing
- Automate returns with AI-based routing and disposition
- Leverage AI to streamline post-purchase operations and returns
What’s in the Stack
KIBO gives you a complete B2B commerce toolkit built on one platform. Start with inventory visibility. Add self-service buying. Grow from there.
B2B Ecommerce
Storefronts and APIs for distributor, dealer, and key‑account experiences with account hierarchies, quotes, PO workflows, and contract pricing.
Order Management
Order orchestration with real‑time inventory, intelligent order routing, and fulfillment workflows for DCs, stores, 3PLs, and suppliers.
AI Search
Intelligent search and merchandising with vector search, LLM-based semantic search relevancy tuning, and integrations into headless architectures.
Dropship
Expand assortment and connect to suppliers with dropship orchestration and an EDI platform for trading partners.
Agentic Commerce
KIBO AI Agent with multiple services spanning for buyer assistance, customer service support, order routing, reverse logistics, forecasting, and more.
Auto replenishment
Build replenishment programs for reorders and usage‑based offerings with account‑aware pricing and unified billing.
Reverse Logistics
Returns management and disposition engine optimizes routing, recovery, and sustainability.
CMS
Native storefront builder and content management tools rich, commerce‑aware experiences
Cart & Checkout
Headless, embeddable cart and checkout flows with tax, shipping, and promotions logic ready to plug into any front end.
Catalog, Pricing & Promotions
Centralized hub for product data, attributes, segmentation, and complex pricing and discount rules.
Inventory Visibility
APIs and UIs for network-wide real‑time stock levels across nodes, segments, and networks.
Inventory Promising
Capability that combines inventory and smart routing logic to calculate estimated delivery dates (EDD) across channels.
Start Where You Are.
Adoption Paths for Distributors
You don’t need a risky replatform. KIBO lets you start small, prove value, and grow on your timeline.
Quick Win: Packaged Solutions
Pick one friction point and deploy a targeted capability, such as Inventory Promising. Plug into your existing front end and ERP via APIs.
Strategic Foundation: Commerce or Order Management System First
Modernize digital storefronts or your order capture. Keep ERP in place and avoid a “big bang” replatform.
Unified Platform: Full Stack, Phased Rollout
Deploy KIBO Commerce + OMS for a unified foundation. Add capabilities as needed, such as Agentic Commerce.
What distributors and B2B leaders achieve with KIBO’s modular commerce platform
167%
Return on Investment
274%
Avg. Increase in Revenue
<6 Months
Typical payback period for organizations deploying cloud‑native KIBO OMS
Distributors using KIBO don’t just modernize technology. They change how they manage inventory complexity, allocation decisions, and customer commitments at scale.
- More revenue: richer search, contract pricing, and unified B2B portals drive higher order values
- Reliable promise accuracy: better allocation decisions and real-time inventory visibility cut premium freight
- Lower cost to serve: touchless workflows, self-service ordering, and KIBO AI Agent reduce manual work
Built for Developers, Architects, & CIOs
KIBO is API‑first, event‑driven, and built to play nicely with the rest of your stack, without forcing a DIY headless science project.
Modern dev tooling: SDKs, CLI, and generators
Headless reference architectures for React, Next.js, Vue
Event notifications & extensions and extensions for custom logic
Cloud-native SaaS with bi-weekly releases and compliance
Reserve inventory
// POST /commerce/inventory/v5/refresh
{
“locationCode”: “PLANT-NA-01”,
“items”: [
{ “productCode”: “VALVE-600PSI”, “quantity”: 120 },
{ “productCode”: “GSKT-40C-SET”, “quantity”: 480 }
]
}
Create order draft
// POST /commerce/orders/v1/order
{
“customerAccountId”: “ACME-INDUSTRIAL”,
“currencyCode”: “USD”,
“items”: [
{
“productCode”: “PUMP-9000”,
“quantity”: 2,
“fulfillmentLocationCode”: “DC-NA-01”
}
]
}
Apply account price list
// GET /commerce/pricelists/v1/price
// ?productCode=PUMP-9000&accountId=ACME-INDUSTRIAL
{
“productCode”: “PUMP-9000”,
“currencyCode”: “USD”,
“price”: 4200,
“priceListCode”: “ACME-IND-CONTRACT-2025”
}
Ready to Tackle Your
B2B Complexity?
Whether you’re starting with a single capability or replatforming the full stack, KIBO meets you where you are.