B2B Commerce and Order Management
Built for Distribution Complexity

Distribution complexity lives in inventory, not just routing. KIBO gives distributors real-time inventory visibility across DCs, branches, and 3PLs, with the allocation decisions, demand management, and fulfillment orchestration to back every promise you make.

Results from the Brands That Run on KIBO

Fortis Life Sciences

47% Arrow pointing down

Decrease in Avg. Shipments Per Order

NIVEL

24% Arrow pointing up

Increae in Avg. Order Value

Sound United

28% Arrow pointing down

Fewer Cancellations

Distribution is Where Inventory
Complexity Catches Up With You

Your business runs on commitments: delivery dates, contract pricing, inventory across suppliers and 3PLs. But as sales channels multiply, so does the complexity behind every order. Most distributors manage that gap with outdated ERPs, bolt-on portals, and manual workarounds that were never built to scale.

The result? Stockouts on high-value accounts, split shipments, poor allocation decisions, and order capture that still runs through email and spreadsheets. KIBO is built for this reality.

ERP
Legacy Portals
Spreadsheets

WMS

3PLs

CPQ Tools

cross

Common Challenges

Distribution is where every promise gets tested

Do these challenges sound familiar?

KIBO’s Point of View

KIBO brings together fragmented sales  channels and systems into a single commerce platform for distributors. B2B ecommerce and order capture share one data model, so your buyers see the same truth as your ops team.

Unified commerce icon

Unified

Complete Icon

Complete

Modular Icon

Modular

Four Jobs, and How
KIBO Delivers

KIBO sits above your ERP as a digital services layer. The same products, price lists, inventory, and order logic power every experience—dealer portals, OEM sites, and D2C.

Job 1

See True Network Inventory and Make Allocation Decisions with Confidence

When a buyer asks for 500 units by Friday, you need a fast, correct answer. But promise accuracy depends on more than stock levels. It depends on allocation decisions that factor in channel priority, account tier, and inventory segmentation.

KIBO gives you:

Job 2

Turn Your Fulfillment Network Into a Cost Advantage

Every order is a routing decision. But routing decisions are only as good as the inventory data behind them. KIBO gives you a configurable routing engine built on real-time inventory and demand signals.

Distributors can:

Job 3

Self‑service Buyer Portals That Respect B2B Complexity

Your customers expect self-service, but need contract pricing, account hierarchies, and flexible payment terms.

You can:

Job 4

Turn Repeat Orders and Returns Into Revenue Engines

Margin is often made, or lost, after the first order. KIBO helps you build sustainable revenue around re-orders and returns.

You can:

What’s in the Stack

KIBO gives you a complete B2B commerce toolkit built on one platform. Start with inventory visibility. Add self-service buying. Grow from there.

B2B Ecommerce

Storefronts and APIs for distributor, dealer, and key‑account experiences with account hierarchies, quotes, PO workflows, and contract pricing.

Order Management

Order orchestration with real‑time inventory, intelligent order routing, and fulfillment workflows for DCs, stores, 3PLs, and suppliers.

AI Search

Intelligent search and merchandising with vector search, LLM-based semantic search relevancy tuning, and integrations into headless architectures.

Dropship

Expand assortment and connect to suppliers with dropship orchestration and an EDI platform for trading partners.

Agentic Commerce

KIBO AI Agent with multiple services spanning for buyer assistance, customer service support, order routing, reverse logistics, forecasting, and more.

Auto replenishment

Build replenishment programs for reorders and usage‑based offerings with account‑aware pricing and unified billing.

Reverse Logistics

Returns management and disposition engine optimizes routing, recovery, and sustainability.

CMS

Native storefront builder and content management tools rich, commerce‑aware experiences

Cart & Checkout

Headless, embeddable cart and checkout flows with tax, shipping, and promotions logic ready to plug into any front end.

Catalog, Pricing & Promotions

Centralized hub for product data, attributes, segmentation, and complex pricing and discount rules.

Inventory Visibility

APIs and UIs for network-wide real‑time stock levels across nodes, segments, and networks.

Inventory Promising

Capability that combines inventory and smart routing logic to calculate estimated delivery dates (EDD) across channels.

Start Where You Are.
Adoption Paths for Distributors

You don’t need a risky replatform. KIBO lets you start small, prove value, and grow on your timeline.

Quick Win: Packaged Solutions

Pick one friction point and deploy a targeted capability, such as Inventory Promising. Plug into your existing front end and ERP via APIs.

Strategic Foundation: Commerce or Order Management System First

Modernize digital storefronts or your order capture. Keep ERP in place and avoid a “big bang” replatform.

Unified Platform: Full Stack, Phased Rollout

Deploy KIBO Commerce + OMS for a unified foundation. Add capabilities as needed, such as Agentic Commerce.

What distributors and B2B leaders achieve with KIBO’s modular commerce platform

167% Arrow pointing up

Return on Investment

274% Arrow pointing down

Avg. Increase in Revenue

<6 Months Arrow pointing down

Typical payback period for organizations deploying cloud‑native KIBO OMS

Distributors using KIBO don’t just modernize technology. They change how they manage inventory complexity, allocation decisions, and customer commitments at scale.

  • More revenue: richer search, contract pricing, and unified B2B portals drive higher order values
  • Reliable promise accuracy: better allocation decisions and real-time inventory visibility cut premium freight
  • Lower cost to serve: touchless workflows, self-service ordering, and KIBO AI Agent reduce manual work

Built for Developers, Architects, & CIOs

KIBO is API‑first, event‑driven, and built to play nicely with the rest of your stack, without forcing a DIY headless science project.

Modern dev tooling: SDKs, CLI, and generators

Headless reference architectures for React, Next.js, Vue

Event notifications & extensions and extensions for custom logic

Cloud-native SaaS with bi-weekly releases and compliance

Reserve inventory

// POST /commerce/inventory/v5/refresh
{
  “locationCode”: “PLANT-NA-01”,
  “items”: [
    { “productCode”: “VALVE-600PSI”, “quantity”: 120 },
    { “productCode”: “GSKT-40C-SET”, “quantity”: 480 }
  ]
}

Create order draft

// POST /commerce/orders/v1/order
{
  “customerAccountId”: “ACME-INDUSTRIAL”,
  “currencyCode”: “USD”,
  “items”: [
    {
      “productCode”: “PUMP-9000”,
      “quantity”: 2,
      “fulfillmentLocationCode”: “DC-NA-01”
    }
  ]
}

Apply account price list

// GET /commerce/pricelists/v1/price
// ?productCode=PUMP-9000&accountId=ACME-INDUSTRIAL
{
  “productCode”: “PUMP-9000”,
  “currencyCode”: “USD”,
  “price”: 4200,
  “priceListCode”: “ACME-IND-CONTRACT-2025”
}

Forrester
Report
Commerce Order
Podcast
shop-talk
Events

Ready to Tackle Your
B2B Complexity?

Whether you’re starting with a single capability or replatforming the full stack, KIBO meets you where you are.