B2B
The Complete B2B Commerce Solution.
From Quote to Cash.
Your buyers want speed and accuracy. Your team wants fewer exceptions and escalations. KIBO brings together commerce, CPQ, order management, and real-time inventory in one unified commerce platform, without the integration tax of stitching it together yourself.
Stop Letting Inventory Complexity
Break Your Orders
B2B businesses deal with large SKU counts, multi-location stock, contract-specific pricing, and lead times that vary by account. KIBO gives your team and your buyers a single, accurate view of what’s available, so every order is routed right the first time.
47% 
Decrease in Average Shipments per Order
39%
Decrease in Average Hours to Fulfill
3x 
Increase in Order Throughput Capacity
Your ERP Wasn't Built for
This. Neither Was Your
Commerce Platform.
B2B order complexity lives in the gaps between systems. A single PO touches your ERP, commerce platform, warehouse, and EDI layer before anything ships. And every handoff is a chance for errors, delays, and broken promises. Most B2B tech stacks were built to handle pieces of this. None were built to handle all of it.
Key Challenges
ERPs built for finance, not digital commerce, contract pricing, or real-time inventory
Manual order capture across email, PO, EDI, and phone
Inventory complexity that grows with every new channel, plant, DC, or 3PL
EDI that creates exception handling instead of eliminating it
Fragmented data leaving buyers and ops teams working from different truths
Promise accuracy that collapses under pressure without real ATP/CTP
KIBO is built to close these gaps: as a unified platform, as a layer above your existing ERP, or as the microservices you deploy where the pain is worst.
What Makes KIBO's B2B
Commerce Platform Different
Complete
The only B2B platform that covers commerce, CPQ, and order management in one stack, so your fulfillment team, sales team, and customers are always working from the same data.
Built for Inventory Complexity
Multi-location inventory, real-time ATP/CTP, batch allocation, and inventory segmentation across channels, plants, DCs, 3PLs, and dropship vendors. Allocation decisions your ERP can't make.
ERP-Ready, Not ERP-Dependent
KIBO acts as intelligent middleware between your ERP and your customers, capturing orders across every channel, normalizing EDI, and routing fulfillment without manual order entry.
Get Your B2B Commerce off the Legacy
ERP onto Modern Order Orchestration
…with the migration playbooks to do it safely.
- Guide
- Webinar
B2B Buyers Expect B2C Experiences
Modern B2B buyers want self-service, accurate inventory, and reliable delivery — the same experience they get as consumers. KIBO delivers exactly that.
254%
Average Increase in Order Value
50%
Average Decrease in Shipments per Order
67%
Average Decrease in Returns
“KIBO’s ability to define complex data on the back end and customize cleanly was a real advantage.”
— CTO, Fortis.
Build Your Roadmap not Someone Else’s.
Modern shoppers move fast. If promises are vague or slow, they abandon cart
KIBO is headless and microservices-based: Deploy in phases or a complete solution. Buy what you need and scale when you’re ready.
Commerce Products
Add-Ons
Packaged Microservice
Products
Add-Ons
Microservices
How our B2B commerce Platform works
Capture & Configure
Catch orders from every channel (buyer portal, EDI, email, PO upload, field rep) and normalize them before they ever touch your ERP. Configurable products, kits, and contract-specific catalogs supported out of the box.
Quote & Approve
Contract pricing, multi-tier approval workflows, and PO management that match how your buyers actually purchase. Net terms, tax, and audit trails handled without manual intervention.
Allocate & Promise
Real-time ATP/CTP across locations, channels, and fulfillment nodes. Batch allocation and inventory segmentation decisions made automatically, so you promise accurately and protect your highest-value accounts.
Fulfill
& Support
Intelligent routing across plants, DCs, 3PLs, and dropship vendors. Buyers and reps edit orders mid-flight. Escalations resolved by CSR tools with full order context (no spreadsheet archaeology).
Solutions by Industry
Capabilities for Buyers & Sellers
Unified Account & Support Hub – Multi-tier hierarchies, approval workflows, POs, net terms, and a full call-center UI so your team can view, edit, and resolve orders in real time.
Complex Catalog & Pricing – Account-specific price lists, parent/child catalogs by brand and channel, and layered promotion logic.
Inventory Visibility and Order Orchestration – Real-time ATP/CTP, batch allocation, and inventory segmentation across locations and channels.
Business Management & Control – Multi-site portal management, CMS, advanced analytics, and enterprise security. Operational control without the IT overhead.
Agentic AI for B2B Automation
B2B order complexity doesn’t stop at capture. KIBO AI Agent services handle what happens next.
Buyer
The only B2B platform that covers commerce, CPQ, and order management in one stack, so your fulfillment team, sales team, and customers are always working from the same data.
Forecasting
Makes real-time inventory allocation decisions across locations and channels — prioritizing by account tier, SLA, and available stock. Uses historical demand and channel signals to flag stockout risk before it hits.
Order Routing
Intelligently sources and routes orders based on location, and catches routing failures and EDI errors before they become customer escalations.
Commerce Platform
Built for B2B Complexity
Contract‑aware pricing
Account‑specific assortments
Configurable products and kits
Bulk order import
Quote‑to‑order with clean audits
CMS Add-On
Headless CMS and visual page editor for rapid updates and brand control.
Dropship Add-On
Expand catalog depth without inventory risk; vendor self-service with OMS-level control.
AI Vector Search Add-On
Native vector + keyword search powered by modern LLMs; conversational queries with merchandiser controls.
MCP Server Add-On
Let buyers interact with your catalog through modern AI surfaces.
Marketplace Add-On
Onboard sellers fast and manage third-party assortment with unified operations and payouts.
Add-Ons
Every package starts unified with Commerce, OMS, or both.
Extend with Add-Ons anytime, whenever you’re ready.
Commerce Packaging Tiers
Choose a plan that fits your goals today and grows with you tomorrow.
Starter
Foundational Package to get started:
- Catalog management
- Cart & checkout
- Payments
- Order information and returns
- Customer service
- Reporting & Analytics
- Optional: Front-end hosting and management
Essentials
Starter Package, plus:
- Quotes & Price lists management
- Promotion and discount management
- Merchandising tools
- Inventory management capabilities
- Account management
- Field sales tools
- Optional: Front-end hosting and management
- Optional: Subscriptions commerce
- Optional: B2B commerce
Advanced
Essentials Package, plus:
- AI powered Search engine
- Search and Merchandising capabilities
- Optional: Front-end hosting and management
- Optional: Subscriptions commerce
Complete
Advanced Package, plus:
- Personalization engine
- Headless CMS & WYSIWYG Page Builder
- Comprehensive POS
- Order Management System
- Point-of-Sale
- Agentic Commerce
- Dropship
- Reverse Logistics
- Optional: Front-end hosting and management
- Optional: Subscriptions Commerce
Tiers
Choose a plan that fits your goals today and grows with you tomorrow.
Start
Unified core (Commerce + OMS), catalog/checkout, POs, basic reporting; optional hosted front‑end.
Essentials
Adds quotes & pricing, promotions, account management, inventory service, field sales, quick order; optional Subscriptions.
Advanced
Adds AI Vector Search, searchandising, multi‑location inventory, EDD, dropship/EDI; optional Reverse Logistics.
Complete
Adds personalization, headless CMS/page builder, Marketplace, advanced analytics; optional Connect Hub & MCP Server.
Recognized
Closing the Integration Gaps that are Bleeding Your Margin