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How Do You Stack UpIn Our Q4 2020 Ecommerce Benchmarks Report?

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Kibo Personalization, Powered By Monetate & Certona, Ranks As Top Provider

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KEEP CUSTOMERS HAPPY WITH REAL-TIME INVENTORY VISIBILITY

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Deliver personalized, omnichannel experiences
 HARNESS THE POWER OF UNIFIED COMMERCE

Kibo Commerce provides unified commerce products that are inspired by your needs, designed to empower your teams, and that are tailor-made for today's sophisticated shoppers. As a strategic partner to retailers and brands, we are committed to your financial success in an unpredictable world.

83%

Increased Productivity

After switching to Kibo eCommerce.

77%

YoY Increase In Online Revenue Growth

After switching to Kibo Order Management.

23%

Average Increase In Conversion Rate

After switching to Kibo Personalization.

THE KIBO UNIFIED COMMERCE PLATFORM
 Empower Your Teams, Delight Your Customers

Global clients like Adidas, Office Depot, Taco Bell, and Patagonia rely on Kibo to easily manage fulfillment, ecommerce, and marketing personalization through one unified system.

  • KIBO UNIFIED COMMERCE PLATFORM

    Built on an API-first, microservices architecture with Certona and Monetate →

    KIBO UNIFIED COMMERCE PLATFORM

    Built on an API-first, microservices architecture with Certona and Monetate AI at its core, our platform brings together several mission-critical commerce products.

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  • KIBO PERSONALIZATION, POWERED BY MONETATE & CERTONA

    Our engine powers personalized product and content discovery, predictive search, →

    KIBO PERSONALIZATION, POWERED BY MONETATE & CERTONA

    Our engine powers personalized product and content discovery, predictive search, and individualized recommendations.

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  • KIBO B2C ECOMMERCE

    Deliver engaging and personalized experiences for B2C shoppers at every →

    KIBO B2C ECOMMERCE

    Deliver engaging and personalized experiences for B2C shoppers at every touch point.

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  • KIBO B2B ECOMMERCE

    Deliver seamless B2B experiences that your customers enjoy from their →

    KIBO B2B ECOMMERCE

    Deliver seamless B2B experiences that your customers enjoy from their daily lives as B2C consumers.

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  • KIBO ORDER MANAGEMENT

    Streamline store operations and support evolving business demands with real-time →

    KIBO ORDER MANAGEMENT

    Streamline store operations and support evolving business demands with real-time visibility and control over inventory and cross-channel data.

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  • KIBO POINT OF SALE

    Equip your sales associates to provide personalized customer service and →

    KIBO POINT OF SALE

    Equip your sales associates to provide personalized customer service and complete sales from anywhere with this lightweight, cross-platform product.

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Leverage only the capabilities you need now
 SUPPORT ANY COMMERCE STRATEGY

With Kibo, you can centralize your strategy, increase agility, and gain valuable customer insights that maximize ROI. Our modern architecture allows you to leverage, extend, and adapt our platform to meet your unique needs.

  • API-FIRST

    The Kibo Unified Commerce Platform is built using an API-first →

    API-FIRST

    The Kibo Unified Commerce Platform is built using an API-first approach, allowing seamless integration with critical retail systems such as CRM, CMS, ERP, and warehouse management systems.

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  • HEADLESS COMMERCE

    Kibo’s Unified Commerce Platform is built API-first and on a →

    HEADLESS COMMERCE

    Kibo’s Unified Commerce Platform is built API-first and on a microservices model that supports headless commerce strategies while also giving your digital commerce teams a best-in-class front-end

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  • MICROSERVICES

    With Kibo’s microservices-based architecture, you can start with the products, →

    MICROSERVICES

    With Kibo’s microservices-based architecture, you can start with the products, services, and capabilities you need today, knowing that with us, you’ll easily be able to evolve your capabilities tomorrow

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  • MADE FOR DEVELOPERS

    The Kibo Unified Commerce Platform enables developers to build and →

    MADE FOR DEVELOPERS

    The Kibo Unified Commerce Platform enables developers to build and deliver powerful and engaging customer experiences across the commerce journey.

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  • BOPIS & ROPIS

    Kibo has the technology and expertise to get your →

    BOPIS & ROPIS

    Kibo has the technology and expertise to get your BOPIS/ROPIS off the ground quickly and at a low total cost of ownership.

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  • CURBSIDE

    Curbside Pickup is an omnichannel fulfillment solution that can be →

    CURBSIDE

    Curbside Pickup is an omnichannel fulfillment solution that can be deployed quickly, at low cost, and at scale

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THE KIBO DIFFERENCE
 WHAT SETS KIBO APART

Our goal is to enable your team to meet growing consumer demands anytime, anywhere, and on any device.

We Focus On People

We Focus On People

We empower the people behind the platform and elevate their ideas.

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We Are The Guide

We Are The Guide

We make it simple for clients to see what’s coming and stay competitive.

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We Unlock Collaboration

We Unlock Collaboration

We invite our partners to innovate with us, pushing technology and experiences forward.

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HELPING BUSINESSES DRIVE GROWTH
 OUR CLIENT SUCCESS STORIES

Kibo clients outperform industry average conversion rates by an extraordinary 57%.

John SchroederDirector of Business Intelligence, Room & Board

Room & Board turned to Monetate to leverage their rich customer data and large library of creative assets to implement a scalable AI-driven program, ultimately resulting in 80% higher conversion rates for R&B.

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Toni Miller
Senior Executive Vice President, Boscov's

Boscov’s has seen a 40% in-store upsell rate on BOPIS purchases with Kibo Order Management.

"Because of the time it takes to ship items purchased in our online store, we effectively have to stop taking holiday orders a week before Christmas. That’s why our BOPIS program is an integral part of last-minute holiday shopping. People can now make online purchases until the very last minute."

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Mike RothSenior Director of eCommerce, MSC Industrial Supply

MSC Industrial Supply implemented Certona Personalization on mscdirect.com, increasing conversions among buyers who interact with recommendations 38%, as well as a 12% boost in average order value.

“Certona’s technology helps provide more relevant product recommendations to our B2B customers at mscdirect.com. As a customer navigates our site, Certona’s technology utilizes everything we know about that particular customer’s preferences, such as order and viewing history, to provide a personalized experience and suggest alternative and complementary products.”

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Jennifer Skeen
Senior Director of eCommerce Merchandising, Sun & Ski Sports

Sun & Ski Sports has seen a 32% increase in online holiday revenue year over year.

"With Kibo eCommerce and Personalization, we have improved our customer shopping experiences on sunandski.com [leading to] double-digit growth two years in a row."

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Brandon FinchDirector of eBusiness, Jelly Belly Candy Company

Jelly Belly Candy Company’s small eBusiness team manages over 40 B2B and B2C sites on a single platform with Kibo eCommerce.

"Migrating from our homegrown platform to Kibo has given Jelly Belly the power to drive growth much faster than we could on our own."

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RESPOND TO A NEW COMMERCE REALITY RESOURCES

Stay up-to-date on the latest industry news and trends. Headless commerce, omnichannel personalization, contactless fulfillment, B2B ecommerce—you name it. We’ve got the answers you’re looking for.

b2b digital transformation
Webinars

Protected: Driving Profitability With Personalization in the Age of B2B Digital Transformation

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What is Customer Engagement
Blog

What Is Customer Engagement?

In an attention-starved world, customer engagement is crucial to commerce success. But, the term “engagement” can mean anything and everything—making it a vague goal to

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Reports

Q4 2020: Ecommerce Quarterly Benchmarks

Our latest ecommerce benchmarks 2020 report helps brands assess how their KPIs stack up against their peers by region and device for Q4.

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CLIENTS WE PARTNER WITH

1,000+ Brands Innovate With Kibo