We provide unified cloud commerce that is inspired by your needs and designed to empower your teams. As a strategic partner to retailers and brands, we are committed to your financial success in an unpredictable world. Together, we can see further, think bigger, and climb higher.
After switching to Kibo eCommerce
After switching to the Kibo Order Management
When customers interacted with Certona personalized experiences
Built on an API-first, microservices architecture with Certona AI at →
Built on an API-first, microservices architecture with Certona AI at its core, our unified platform brings together several mission-critical commerce solutions. The Kibo platform enables retailers to centralize cross-channel data, uncover insights, and adapt to ever-changing business needs.
Increase consumer engagement and drive more sales with Certona, the →
Increase consumer engagement and drive more sales with Certona, the industry-leading personalization solution built on a patented AI. Certona powers personalized product and content discovery, predictive search, and individualized recommendations, acting as an extension of your team to drive real-time one-to-one interactions with your customers wherever they are.
Empower your digital commerce teams to manage multiple digital sales →
Empower your digital commerce teams to manage multiple digital sales channels. Kibo eCommerce makes it easy for marketers and merchandisers to deliver engaging and personalized experiences for B2C shoppers and B2B buyers. Centrally control multiple brand-specific catalogs, or pursue a headless commerce strategy – all from a single solution with industry-leading personalization at its core.
Streamline store operations and support evolving business demands with real-time →
Streamline store operations and support evolving business demands with real-time visibility and control over inventory and cross-channel data. Kibo Order Management enables retailers and brands to optimize inventory and fulfillment operations while providing outstanding customer service. Our cloud-based solution gives you enterprise-level flexibility at a remarkably low total cost of ownership.
Equip your sales associates to provide personalized customer service and →
Equip your sales associates to provide personalized customer service and complete sales from anywhere with this lightweight, cross-platform clienteling solution. Kibo mPOS is secure, highly extensible and customizable, and features an intuitive user interface.
Customers expect engaging shopping experiences that are consistent across all →
Customers expect engaging shopping experiences that are consistent across all channels – in store and online; on mobile and social platforms; before, during, and after the sale. Kibo helps retailers create holistic customer experiences by bridging data silos across channels, devices, and front- and back-end software solutions – all on a single future-proof platform that’s built API-first with industry-leading personalization at its core.
Kibo delivers the flexibility benefits of headless commerce without the →
Kibo delivers the flexibility benefits of headless commerce without the development challenges that can make it difficult for end users. Our API-first architecture supports headless commerce while also giving you a best-in-class eCommerce front end and supporting orders from outside the platform.
B2B buyers are moving online, where they are discovering, comparing, →
B2B buyers are moving online, where they are discovering, comparing, and ultimately purchasing more products. Kibo helps retailers compete across multiple B2B & B2C channels on a single platform, thereby eliminating the widespread inefficiency of leveraging separate platforms for separate channels.
Whether you’re upgrading, integrating, or replacing your legacy systems, digital →
Whether you’re upgrading, integrating, or replacing your legacy systems, digital transformation remains a challenging endeavor. The Kibo crew has decades of experience in helping retailers modernize and optimize their operations without disrupting day-to-day business.
Retail stores that have launched in-store pickup options have seen →
Retail stores that have launched in-store pickup options have seen online orders spike, widened the window for online holiday shopping, and increased margins by saving on shipping costs. Once in store, online customers make additional purchases, in some cases increasing attachment rates by 40%. Kibo has the technology and expertise to get your BOPIS/ROPIS off the ground quickly and at a low total cost of ownership.
Use your stores to maximize growth. Kibo’s Mobile Point of →
Use your stores to maximize growth. Kibo’s Mobile Point of Service solutions arm sales associates with the power to view all inventory, propose recommendations, and process orders, thereby enabling endless aisle, save-the-sale, and line-busting.
Jelly Belly Candy Company’s small eBusiness team manages over 40 B2B and B2C sites on a single platform with Kibo eCommerce.
"Migrating from our homegrown platform to Kibo has given Jelly Belly the power to drive growth much faster than we could on our own."
Boscov’s has seen a 40% in-store upsell rate on BOPIS purchases with Kibo Order Management.
"Because of the time it takes to ship items purchased in our online store, we effectively have to stop taking holiday orders a week before Christmas. That’s why our BOPIS program is an integral part of last-minute holiday shopping. People can now make online purchases until the very last minute."
MSC Industrial Supply implemented Certona Personalization on mscdirect.com, increasing conversions among buyers who interact with recommendations 38%, as well as a 12% boost in average order value.
“Certona’s technology helps provide more relevant product recommendations to our B2B customers at mscdirect.com. As a customer navigates our site, Certona’s technology utilizes everything we know about that particular customer’s preferences, such as order and viewing history, to provide a personalized experience and suggest alternative and complementary products.”
Sun & Ski Sports has seen a 32% increase in online holiday revenue year over year.
"With Kibo eCommerce and Personalization, we have improved our customer shopping experiences on sunandski.com [leading to] double-digit growth two years in a row."
We have been on the Kibo platform for about five years, and we've built relationships with the people there. The personal relationship that we have with the team over at Kibo has been very helpful.
Stay up-to-date on the latest industry news and trends. Headless commerce, online-to-offline (O2O), omnichannel personalization, AI/ML – you name it. We’ve got the answers you’re looking for.
