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What is Order Orchestration?

When it comes to establishing this unification of online and offline channels, there are many questions to address around the issue of order orchestration logic. How do I synchronize my online listings with offline inventory?…

OMS vs. ERP: How a Distributed OMS Can Boost Your ERP System

OMS vs. ERP: How a Distributed OMS Can Boost Your ERP System

The clash between traditional enterprise resource planning (ERP) systems and the dynamic demands of online business has become increasingly apparent. While ERPs have long served as the backbone of large-scale operations, their limitations in handling…

OMS Buyer's Guide Featured Image

Looking For a New Order Management System?

In partnership with Wipro, we recently launched our OMS Buyer’s Guide: How to Choose the Right Order Management System. In today’s fast-paced and highly competitive business landscape, having an efficient order management system is crucial…

Partner Spotlight: Trika Technologies

Partner Spotlight: Trika Technologies

Learn more about Trika Technologies, one of Kibo’s key agency partners.

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B2B eCommerce Trends: 2023 and Beyond

B2B customers want an unbeatable experience from their vendors and expect quick, effortless buying, seamless shopping options, and self-driven convenience. According to McKinsey, they also prefer hybrid selling, which combines in-person, remote, and self-service interactions…

person managing online orders

4 Use Cases of Extensible Order Routing in Retail

In a world where consumers desire immediate gratification, delivering seamless and efficient customer experiences is critical to any company’s success. Many workflows and processes drive those experiences, with order routing playing a crucial role. Order…

KiboCommerce.com Has a New Look

KiboCommerce.com Has a New Look

We are excited to announce the launch of our newly redesigned KiboCommerce.com! Our team has been hard at work over the last several months to bring you an intuitive, modern digital experience.   Why we launched…

B2B eCommerce Checklist: Key Platform Capabilities That Simplify Complex Commerce 

B2B eCommerce Checklist: Key Platform Capabilities That Simplify Complex Commerce 

Forrester reported that US B2B eCommerce sales reached $1.7 trillion in 2021 and expects this volume to exceed $2 trillion in 2023 and $3 trillion by 2027.  While many B2B companies have invested in B2B…

team meeting in office

Kibo Named as a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023

While order management is traditionally seen as an operational system, it has a major impact on the customer experience. Today’s consumers demand transparent experiences, which require real-time data like accurate delivery dates and product availability.…

Customer talking to cashier

Retail Trends and Predictions: Q1 2023

This year, global retail sales are projected to exceed $30.3 trillion, a growth of 4.5% over 2022. But despite this anticipated growth, retailers are faced with increasing uncertainty as they navigate a retail landscape that…

Man managing orders and inventory

Understanding the Operational Side of Flexible Fulfillment 

Today’s customer requires greater agility than ever before — they want faster, cheaper, and more accurate delivery options. Expectations for delivery times continue to shrink. According to McKinsey & Co., 90% of consumers view 2-3…

How Manufacturers Can Put eCommerce at the Center of Their Growth Strategy

How Manufacturers Can Put eCommerce at the Center of Their Growth Strategy

An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. Many of these companies are also facing the challenge of evaluating their eCommerce platform…

people working in a warehouse

Why You Need Distributed Order Management in a Customer-Centric Retail World

Distributed Order Management (DOM) software can help solve many of the challenges that retailers face in this new omnichannel world. Unlike traditional order management systems, which lack the flexibility to support multiple channels, a DOM…

Why Future Available to Promise is the Answer to Meet Customer Demand

Why Future Available to Promise is the Answer to Meet Customer Demand

With omnichannel shopping becoming the norm across B2B and B2C sectors, it’s become increasingly important to have seamless operations across channels. One of the critical components of a successful omnichannel experience is the ability to…

How To Effectively Use Omnichannel Order Management

How To Effectively Use Omnichannel Order Management

Omnichannel shopping isn’t just a passing trend. It represents the new normal in how B2B and B2C consumers research, purchase, and acquire products. A recent survey of 1200 US consumers found that the majority of…

Interview with PeakActivity CEO About Composable Commerce 

Interview with PeakActivity CEO About Composable Commerce 

Composability, as defined by Gartner, means “creating a business made from interchangeable building blocks.” It’s the foundational concept behind any composable technology, including composable commerce. From the perspective of a digital commerce organization, composability allows each…

4 Customer Retention Strategies for Your Subscription Business 

4 Customer Retention Strategies for Your Subscription Business 

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. But as the competition for wallet share intensifies, customer expectations for…

Step-by-Step Guide to Replatforming Your eCommerce Solution

Step-by-Step Guide to Replatforming Your eCommerce Solution

The B2B and B2C purchasing journeys are more complex than ever. And as a result, companies are asking themselves if their eCommerce platform can keep up with (and simplify) the complexities needed to meet heightening…

NRF Retail’s Big Show: Day 3 Recap

NRF Retail’s Big Show: Day 3 Recap

Day 3 marks the end of another NRF Retail Big Show, but we walk away armed with insights, data, and ideas that will help Kibo and our clients thrive in 2023 and beyond. On the…

NRF Retail’s Big Show: Day 2 Recap

NRF Retail’s Big Show: Day 2 Recap

Day 2 of NRF brought inspiring stories, unique insights, and tactic strategies from leading retailers and retail experts. From Simone Biles and Petco’s CEO Ron Coughlin to Kibo’s own Head of Partnerships & Alliances, Ava…

NRF Retail’s Big Show: Day 1 Recap

NRF Retail’s Big Show: Day 1 Recap

To say the Kibo team was excited for NRF would be putting it lightly. For many of us, this is the first conference we’ve attended since the pandemic, and we are thrilled to be seeing…

Your Guide to a Headless eCommerce RFP + Free RFP Template 

Your Guide to a Headless eCommerce RFP + Free RFP Template 

Whether you’ve been relying on a legacy or homegrown system, upgrading your technology stack with a headless eCommerce solution is a time-consuming and complex task. But with a clear and professional request for proposal (RFP),…

Kibo Recognized in 2022 Gartner® Market Guide for Retail Distributed Order Management Systems

Kibo Recognized in 2022 Gartner® Market Guide for Retail Distributed Order Management Systems

We’re excited to announce that Kibo was recognized in the 2022 Gartner Market Guide for Retail Distributed Order Management Systems. Gartner recommends that you use this guide to “identify vendors with which to discuss your…

Recap: Kibo Virtual Partner Summit 2022 

Recap: Kibo Virtual Partner Summit 2022 

We’re lucky to work with some of the most experienced and innovative partners in the commerce industry. And last week we had the chance to meet virtually with our partners at Kibo’s Annual Partner Summit!  This…

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Discover the Modular Approach to Unified Commerce Technology

Modern, microservices-based, API-first technology powers our unified commerce platform. See how Kibo can change the way you deliver unified customer experiences.

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