Checklist for a Successful BOPIS Launch
The results are in from the holiday season, and Buy Online, Pick Up In-Store, aka BOPIS, is having a positive impact, making it a top…
NRF 2020 Recap: Introducing Personalized Commerce
Last week’s NRF big show in NYC was a great way to kick off the first year Kibo, Certona, and Monetate are operating as a…
Feature Spotlight: What is BPM, and What Does it Mean for Unified Commerce?
Our Unified Commerce Cloud platform, with microservices framework, offers commerce and store operations professionals a wide array of tools to get their work done more…
Expert Q&A: Jim Anderson on why (feed) quality is job #1 for omnichannel success
With the holiday season in full swing, retailers are leaning heavily on Buy Online, Pick Up In Store (BOPIS) services as an alternative to home…
3 Ways In-Store Mobile Can Drive Immediate Sales
By now retailers know better than to fear “showrooming.” That’s a good thing. With more and more shoppers researching products on their phones while perusing…
Company News: Calendars.com Chooses Kibo, and Certona is #1 again
Calendars.com, a destination for lovers of cat calendars, puzzles, games, apparel, and more, will soon launch a new online store using Kibo eCommerce. “We set…
How to Personalize for B2B? Focus on Buyer Roles.
As B2B eCommerce surpasses the $1 trillion mark for annual sales, more and more companies are vying to win their share of the revenues. To…
Why Double Down on Personalized Commerce? A Q&A with Eric Rosado, VP of Product
Last week, the Kibo team announced that we have entered into an agreement to acquire Monetate, a leading customer-focused personalization platform. This news comes only…
5 Ways to Take Online Personalization In Store
The impact of personalization is most typically measured through online performance. But tailored offers can also be used in stores to transform offline shopping experiences….
How to Win New Business by Embracing Returns
Given the circuitous nature of the shopping journey, merchants no longer view online abandoned carts as a dead end, but rather a frequent waystation between…