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Recap: Kibo Partner Summit 2023
We’re fortunate to work with some of the most innovative technology providers and expert solution integrators in the commerce industry. And we recently had the chance to bring them all together for our annual Partner…
How to Increase Average Order Value
Understanding your customers’ shopping behaviors can help you make more informed decisions around sales and marketing strategies, pricing, inventory management, and more. One of the key metrics companies track to understand customer behavior is average…
10 Signs It’s Time to Look For a New Subscription Management Platform
Subscription commerce isn’t new, but the way companies manage subscriptions is evolving. Customers expect transparent, timely, and customizable subscription experiences, which typically go beyond the capabilities of a standard recurring billing platform. For the 51%…
Order Management System: Build, Buy, or Both?
Order management systems have undergone a transformation, evolving from mere back-office operational tools into pivotal components that significantly enhance the overall customer experience. It’s the engine that processes customer orders, manages inventory, and ensures timely…
The Role of an Order Management System in the Customer Journey
If you operate an eCommerce storefront, it should come as no surprise that the online competition is fierce. New alternatives to your products could appear online instantly. It becomes imperative to your success that you…
Podcast Recap: The Hard Truth About B2B eCommerce
Kibo CEO Ram Venkataraman was recently featured on The Hard Truth About B2B eCommerce Podcast, where he dives into the unique challenges and best practices for B2B eCommerce. You can listen to the episode here or…
The Secret to Saving the Sale? Product Substitution
No retailer wants to email a customer saying their order has been canceled or delayed due to lack of inventory. It not only results in a dissatisfied customer, but it also could lead to a…
How System Architecture Plays a Role in B2B eCommerce Platform Selection
B2B companies stand at the crossroads of innovation and necessity. The key to sustained success lies not only in meeting current demands but also in preemptively embracing future challenges. 59% of B2B businesses are prioritizing…
Kibo’s latest product updates help protect order revenue and reduce cancellations and returns
It’s not uncommon for shoppers to encounter dilemmas after placing an order, whether it’s realizing a crucial item was forgotten just moments after checkout or finding lost items right after reordering them. The ensuing order…
Your Omnichannel Strategy is Only as Good as Your Inventory Visibility
Inventory visibility is pivotal to a successful omnichannel strategy. By gaining real-time insight into inventory levels across all stores, distribution centers, warehouses, and supplier networks, retailers and manufacturers can promise accurate delivery times, avoid stockouts,…
How to Effectively Manage Split Shipments
In today’s fast-paced and interconnected world, the efficient movement of goods is crucial for businesses looking to thrive in the competitive marketplace. One strategy that has gained significant traction in recent years is the use…
Guide: How to Choose an eCommerce Platform that Streamlines B2B Selling
Is your B2B company struggling to navigate the complexities of online selling? Look no further! Our comprehensive guide is here to help you select the perfect eCommerce platform that simplifies the intricacies of B2B selling.…
Why B2B Companies Can Build & Buy With a Composable Commerce Approach
Modern commerce technology is necessary for B2B companies that want to streamline operations, improve the customer experience, and unify data across the organization. For many years, the only option was to build a platform in-house,…
How Retailers are Driving Digital Transformation with Unified Commerce
Retailers have been undergoing, or talking about undergoing, a digital transformation for the past 5-7 years. The continued rise in online sales has heightened consumer expectations around what interacting with a retailer can and should…
OMS vs. ERP: How a Distributed OMS Can Boost Your ERP System
The clash between traditional enterprise resource planning (ERP) systems and the dynamic demands of online business has become increasingly apparent. While ERPs have long served as the backbone of large-scale operations, their limitations in handling…
Looking For a New Order Management System?
In partnership with Wipro, we recently launched our OMS Buyer’s Guide: How to Choose the Right Order Management System. In today’s fast-paced and highly competitive business landscape, having an efficient order management system is crucial…
Partner Spotlight: Trika Technologies
Learn more about Trika Technologies, one of Kibo’s key agency partners.
B2B eCommerce Trends: 2023 and Beyond
B2B customers want an unbeatable experience from their vendors and expect quick, effortless buying, seamless shopping options, and self-driven convenience. According to McKinsey, they also prefer hybrid selling, which combines in-person, remote, and self-service interactions…
4 Use Cases of Extensible Order Routing in Retail
In a world where consumers desire immediate gratification, delivering seamless and efficient customer experiences is critical to any company’s success. Many workflows and processes drive those experiences, with order routing playing a crucial role. Order…
KiboCommerce.com Has a New Look
We are excited to announce the launch of our newly redesigned KiboCommerce.com! Our team has been hard at work over the last several months to bring you an intuitive, modern digital experience. Why we launched…
Discover the Modular Approach to Unified Commerce Technology
Modern, microservices-based, API-first technology powers our unified commerce platform. See how Kibo can change the way you deliver unified customer experiences.