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6 Ways Your OMS Can Improve Your Site Search Experience
In today’s fast-paced digital world, delivering a seamless and satisfying online shopping experience is essential. Site search plays a critical role in connecting shoppers with the products they’re looking for. But what many businesses overlook…
AI + MACH: How is GenAI changing the way companies think about tech stack?
Over the last ten years, ecommerce platforms and other related technologies, such as order management and content management systems, have embraced MACH (Microservices, API-first, Cloud-native SaaS, Headless) architecture due to its flexibility, scalability, and ease…
MACH for Retail: Paving the Way for the Future
In today’s rapidly evolving retail landscape, staying ahead is more crucial than ever. As consumer behavior continues to shift, driven by advancements in technology and changing expectations, traditional monolithic systems are increasingly falling short. In…
How to Evaluate Order Management Systems for Better Customer Experiences and Efficient Operations
Order management solutions are playing an increasingly vital role in shaping the customer experience both before and after purchase, across B2B and B2C sectors. Modern consumers expect seamless, transparent interactions, which depend on real-time data,…
Is Your B2B Company Ready for an Order Management System?
In today’s fast-paced B2B eCommerce landscape, efficient order management is more than just a necessity—it’s a competitive advantage. As the B2B market continues to outpace B2C, the complexity of managing orders has grown exponentially. Many…
How Composable Architecture Will Drive Unified Customer Experiences During the Holiday Season
The holiday season is a critical time for retailers, manufacturers, distributors, and wholesalers. It’s when competition heats up, customer expectations soar, and the stakes are incredibly high. The ability to deliver seamless, personalized experiences across…
What’s the Difference Between Composable and Headless eCommerce?
Headless commerce has set the world of eCommerce alight in recent years, with the ability to separate the delivery of content from the processing of payments and other commerce services–providing marketing, technology, and eCommerce leaders…
What is microservices-based ecommerce and why is it important?
All types of businesses are moving to microservices-based solutions out of a need for scalability, agility, and reduced downtime (among other things, as we’ll get to in a minute). Globally, 85% of enterprise businesses currently…
Strategies for Driving Subscription eCommerce Conversions
Subscription-based models have fundamentally transformed the eCommerce industry, turning occasional buyers into loyal subscribers and creating predictable revenue streams. However, the key to maximizing the potential of these models lies in driving subscription conversions. In…
How To Avoid Channel Conflict in B2B Commerce
Without a solid channel strategy, eCommerce businesses can derail their path to success. Even the most well-crafted plans can lead to lost sales, strained relationships, and a tarnished reputation if channel conflict arises. Understanding and…
What Is Ecommerce Order Management?
Ecommerce order management systems (OMS) enable retailers to manage the back-end process of online order fulfillment from the moment of purchase through product delivery. A modern OMS using eCommerce order processing software to help retailers…
Tap Into Pre-Built Integrations to Streamline B2B Commerce
Gaining momentum is one of the more prominent challenges B2B companies face as they adopt headless and composable commerce strategies. Equally important is maintaining momentum. With a limitless number of options available, it is all…
What Is Unified Commerce—And Why Is It Essential In 2024 and Beyond?
What are the advantages of unified commerce? How does it compare to omnichannel? And how can a unified platform help you succeed in 2021?
How to Choose the Right Order Management System
Built for retailers, an order management system is a technology that helps track orders across commerce channels.
Best Practices to Integrate AI Into Your Order Management System
Artificial intelligence (AI) and machine learning (ML) are paving the way to completely transform order management. AI and ML enable vast business opportunities, from easing processes to enhancing customer experiences. But what makes it even…
Top Order Fulfillment KPIs To Have on Your Radar
What you do before a product lands on a customer’s doorstep can be the difference between retaining or losing their business. An effective order fulfillment process is one way to ensure that products are delivered…
How to Sync a Shopify Catalog Into Kibo Order Management
Adding your catalog into Kibo’s order management system (OMS) is an easy way to allow your customer support representatives to create offline orders, add new items to shipments, and replace returned items. The advice here…
MACH THREE Event Recap: Embracing Innovation and Breaking Monolithic Norms
In the dynamic landscape of digital transformation, MACH Alliance’s MACH THREE event in NYC brought together industry leaders and innovators to explore the revolutionary potential of MACH technologies. This event served as a platform for…
The Ultimate eCommerce Guide for Distributors, Manufacturers, and Wholesalers
For distributors, manufacturers, and wholesalers to compete within complex marketplaces, their eCommerce strategy must be solid. The B2B market has seen a significant shift towards online transactions, driven by the need for efficiency, broader reach,…
Deliver Better Customer Experiences with Distributed Order Management Capabilities for Shopify
Shopify is a go-to solution for start-ups and small businesses entering the digital commerce market. But as their businesses grow and processes become more complex, many users find their needs extend beyond the platform’s capabilities.…
Overcoming Key Challenges in B2B Order Management
With the growth of B2B eCommerce, omnichannel commerce, as well as the rise in self-service purchases, traditional order management systems fall short in addressing the modern demands of B2B operations. To effectively scale and diversify…
7 Trends in Digital Commerce to Watch
It only takes a single slow loading page or inaccurate stock information to lose the business of a modern customer. As a result, businesses are forced to embrace the latest technological innovations and shopper preferences…
Break Down The Barriers: Common Unified Customer Experience Obstacles
Every interaction customers have with your business throughout the buyer’s journey counts. From the moment they discover your service or products, you have an opportunity to create brand champions that drive meaningful success for your…
Benefits of Integrating AI and Machine Learning Into Your OMS
Today, order management has become an integral part of supply chain operations. Recently, businesses have started utilizing AI and ML to expedite order processing and minimize the inefficiencies usually associated with inventory management. Managing inventory…
Discover the Modular Approach to Unified Headless Commerce Technology
Modern, microservices-based, API-first technology powers our unified headless commerce platform. See how Kibo can change the way you deliver unified customer experiences.
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