Your Source for Composable Commerce Insights & Tips

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Your Source for Composable Commerce Insights & Tips

Arm your teams with key insights, guides, datapoints, and more.

Panel at Kibo CONNECT

Kibo CONNECT Brings Together Industry Leaders to Discuss the Latest Trends and Innovations

The Kibo team recently hosted its annual Kibo Client Summit – Kibo CONNECT – in Dallas, Texas to bring together clients, partners, and team members. Traveling from all over the world, we’re grateful to connect…

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Overcoming Key Challenges in B2B Order Management

With the growth of B2B eCommerce, omnichannel commerce, as well as the rise in self-service purchases, traditional order management systems fall short in addressing the modern demands of B2B operations. To effectively scale and diversify…

woman shopping in mall with a mobile phone

7 Trends in Digital Commerce to Watch 

It only takes a single slow loading page or inaccurate stock information to lose the business of a modern customer. As a result, businesses are forced to embrace the latest technological innovations and shopper preferences…

woman shopping in store while on her phone

Break Down The Barriers: Common Unified Customer Experience Obstacles

Every interaction customers have with your business throughout the buyer’s journey counts. From the moment they discover your service or products, you have an opportunity to create brand champions that drive meaningful success for your…

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Benefits of Integrating AI and Machine Learning Into Your OMS

Today, order management has become an integral part of supply chain operations. Recently, businesses have started utilizing AI and ML to expedite order processing and minimize the inefficiencies usually associated with inventory management. Managing inventory…

person using their phone to search online

Best Practices For eCommerce Site Search

In eCommerce, site search is the bridge between potential customers and the products they are searching for. This critical component of an online store plays an important role in enhancing the user experience which inevitably…

Man working on computer in an office

AI in Order Management Systems: The Crawl, Walk, Run Approach

In the digital age, the adoption of artificial intelligence (AI) in order management systems (OMS) represents a pivotal transformation. This shift profoundly impacts the retail and manufacturing sectors in particular. Here, I take a deep…

Man in warehouse managing online orders

What To Look For in An Enterprise Order Management System

When you’re looking to streamline your operations, enhance customer experiences, and drive growth, having an enterprise order management system is non-negotiable. At its core, an enterprise OMS is designed to make the lifecycle of orders…

How to Choose the Right Order Management System

How to Choose the Right Order Management System

Built for retailers, an order management system is a technology that helps track orders across commerce channels.

Man shopping across online channels

Why Composable Architecture for Channel-Less Experiences is the Future of Commerce

As companies look to build a better, connected shopping/customer experiences across in-store and online touchpoints, more and more brands are turning toward commerce solutions that offer greater out-of-the-box value while also having the freedom to…

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What is microservices-based ecommerce and why is it important?

All types of businesses are moving to microservices-based solutions out of a need for scalability, agility, and reduced downtime (among other things, as we’ll get to in a minute). Globally, 85% of enterprise businesses currently…

women looking at cellphone

4 Strategies to Improve Your Subscription Retention Rate

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. But as the competition for wallet share intensifies, customer expectations for…

people working in a warehouse

Why You Need Distributed Order Management in a Customer-Centric Retail World

Distributed Order Management (DOM) software can help solve many of the challenges that retailers face in this new omnichannel world. Unlike traditional order management systems, which lack the flexibility to support multiple channels, a distributed…

Home Furniture delivery

From Showroom to Smartphone: Actionable Digital Strategies for Furniture Retailers

The way consumers buy furniture has changed a lot in recent years. Thanks to new technology, evolved shopping habits, and shifts in the retail environment, it’s a whole new ball game. How can stores keep…

Team collaborating at the office

What is The MACH Alliance?

In an industry that heavily relied on single-vendor technology platforms for decades, it increasingly became apparent that this posed limitations for businesses looking to increase their bottom line and meet evolving customer expectations as the…

Online shopping concept

What is MACH Architecture?

Get a comprehensive understanding of MACH (Microservices-based, API-first, Cloud-native, and Headless) technology.

How AI/ML is Redefining Order Management

How AI/ML is Redefining Order Management

AI is rapidly paving its way into digital commerce by significantly reducing repetitive manual tasks, streamlining business workflows, and collecting large sets of data in no time. Today, order management systems are continuously looking to…

The Kibo team at Shoptalk

Shoptalk 2024 Recap: AI, Unified Retail, and Breaking Data Silos

The Kibo team headed to Las Vegas March 17-20 for Shoptalk, an annual conference that brings together retail leaders, innovators, and technologists to discuss the latest trends, insights, and what the industry’s future looks like.…

two women managing online orders

Order Management System Software 101

The proper management of orders stands as a crucial pillar to supporting operational success in a modern business landscape filled with shifting customer needs. When it comes to streamlining processes, optimizing resources, and enhancing customer…

worker reviewing data on tablet

What Is Unified Commerce—And Why Is It Essential In 2024 and Beyond?

What are the advantages of unified commerce? How does it compare to omnichannel? And how can a unified platform help you succeed in 2021?

woman processing B2B orders in a distribution center

Unleashing Efficiency and Growth in B2B Distribution

The distribution industry is experiencing unprecedented digital commerce growth, with B2B eCommerce sales expanding by 17% in 2023, reaching just over $2 trillion. This surge underscores the critical importance of digital transformation for distributors and…

Woman shopping using multiple channels

The Definitive Guide to Omnichannel vs. Multichannel Commerce

As a business, you already know that making your products or services available for purchase across more than one channel is a really good idea. Not only does it allow you to diversify your distribution,…

woman woking on order fulfillment

Why Order Lifecycle Management Matters For Effective Business Operations

In short, efficient order lifecycle management leads to a better customer experience and a better customer experience leads to profitability. Whether you’re running a mid-market business or a Fortune 500 company, both should be the…

woman picking up an order in store

What is BOPIS? A Breakdown of Buy Online, Pick Up In Store Services

In the ever-evolving landscape of retail, businesses should constantly seek innovative ways to adapt to changing customer needs to secure sustainable success. That’s where the phenomenon gaining prominence in retail comes in. BOPIS, a revolutionary…

Unified commerce

Discover the Modular Approach to Unified Headless Commerce Technology

Modern, microservices-based, API-first technology powers our unified headless commerce platform. See how Kibo can change the way you deliver unified customer experiences.

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