Your Source for Composable Commerce Insights & Tips

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Your Source for Composable Commerce Insights & Tips

Arm your teams with key insights, guides, datapoints, and more.

Kibo Partner Summit

Recap: Kibo Partner Summit 2023 

We’re fortunate to work with some of the most innovative technology providers and expert solution integrators in the commerce industry. And we recently had the chance to bring them all together for our annual Partner…

Forrester Landscape B2C and B2B

Kibo is Listed in Forrester Reports: Commerce Solutions For B2C Landscape, Q4 2023 and Commerce Solutions For B2B Landscape, Q4 2023

In today’s competitive landscape, it’s never been more crucial for companies to choose commerce technologies that fit their unique business needs today and can evolve with them over time. But choosing the right platform is…

shopping online

How to Increase Average Order Value 

Understanding your customers’ shopping behaviors can help you make more informed decisions around sales and marketing strategies, pricing, inventory management, and more. One of the key metrics companies track to understand customer behavior is average…

subscription commerce

10 Signs It’s Time to Look For a New Subscription Management Platform

Subscription commerce isn’t new, but the way companies manage subscriptions is evolving. Customers expect transparent, timely, and customizable subscription experiences, which typically go beyond the capabilities of a standard recurring billing platform.  For the 51%…

oms

Order Management System: Build, Buy, or Both? 

Order management systems have undergone a transformation, evolving from mere back-office operational tools into pivotal components that significantly enhance the overall customer experience. It’s the engine that processes customer orders, manages inventory, and ensures timely…

order management data

The Role of an Order Management System in the Customer Journey

If you operate an eCommerce storefront, it should come as no surprise that the online competition is fierce. New alternatives to your products could appear online instantly. It becomes imperative to your success that you…

The Hard Truth About B2B eCommerce Podcast

Podcast Recap: The Hard Truth About B2B eCommerce

Kibo CEO Ram Venkataraman was recently featured on The Hard Truth About B2B eCommerce Podcast, where he dives into the unique challenges and best practices for B2B eCommerce. You can listen to the episode here or…

Product Substitution

The Secret to Saving the Sale? Product Substitution

No retailer wants to email a customer saying their order has been canceled or delayed due to lack of inventory. It not only results in a dissatisfied customer, but it also could lead to a…

2023 Gartner Magic Quadrant for Digital Commerce

Kibo is Named a Challenger in the 2023 Gartner® Magic Quadrant™ for Digital Commerce Report, and Ranked in the 2023 Critical Capabilities for Digital Commerce Report

Kibo was named a Challenger in the 2023 Gartner Magic Quadrant Report for Digital Commerce based on Ability to Execute and Completeness of Vision. In the 2023 Gartner Critical Capabilities for Digital Commerce, Kibo was…

Evaluating B2B eCommerce Platform

How System Architecture Plays a Role in B2B eCommerce Platform Selection

B2B companies stand at the crossroads of innovation and necessity. The key to sustained success lies not only in meeting current demands but also in preemptively embracing future challenges. 59% of B2B businesses are prioritizing…

Woman using Kibo platform

Kibo’s latest product updates help protect order revenue and reduce cancellations and returns

It’s not uncommon for shoppers to encounter dilemmas after placing an order, whether it’s realizing a crucial item was forgotten just moments after checkout or finding lost items right after reordering them. The ensuing order…

Woman checking inventory in retail store

Your Omnichannel Strategy is Only as Good as Your Inventory Visibility 

Inventory visibility is pivotal to a successful omnichannel strategy. By gaining real-time insight into inventory levels across all stores, distribution centers, warehouses, and supplier networks, retailers and manufacturers can promise accurate delivery times, avoid stockouts,…

headless commerce

A Modular Approach to Unified Commerce: Why Retailers are Turning to Headless Commerce Technology Enhancements

With the never-ending speed of technical innovations and ever-increasing demands of today’s consumers, retailers are in a state of constant evolution. From end-to-end integrated solutions, to last mile delivery speed, to incorporating Artificial Intelligence/Machine Learning…

How to Effectively Manage Split Shipments

How to Effectively Manage Split Shipments

In today’s fast-paced and interconnected world, the efficient movement of goods is crucial for businesses looking to thrive in the competitive marketplace. One strategy that has gained significant traction in recent years is the use…

Guide: How to Choose an eCommerce Platform that Streamlines B2B Selling

Guide: How to Choose an eCommerce Platform that Streamlines B2B Selling

Is your B2B company struggling to navigate the complexities of online selling? Look no further! Our comprehensive guide is here to help you select the perfect eCommerce platform that simplifies the intricacies of B2B selling.…

Why B2B Companies Can Build & Buy With a Composable Commerce Approach 

Why B2B Companies Can Build & Buy With a Composable Commerce Approach 

Modern commerce technology is necessary for B2B companies that want to streamline operations, improve the customer experience, and unify data across the organization. For many years, the only option was to build a platform in-house,…

young man shopping online

How Retailers are Driving Digital Transformation with Unified Commerce

Retailers have been undergoing, or talking about undergoing, a digital transformation for the past 5-7 years. The continued rise in online sales has heightened consumer expectations around what interacting with a retailer can and should…

couple shopping online

What is Order Orchestration?

When it comes to establishing this unification of online and offline channels, there are many questions to address around the issue of order orchestration logic. How do I synchronize my online listings with offline inventory?…

OMS vs. ERP: How a Distributed OMS Can Boost Your ERP System

OMS vs. ERP: How a Distributed OMS Can Boost Your ERP System

The clash between traditional enterprise resource planning (ERP) systems and the dynamic demands of online business has become increasingly apparent. While ERPs have long served as the backbone of large-scale operations, their limitations in handling…

OMS Buyer's Guide Featured Image

Looking For a New Order Management System?

In partnership with Wipro, we recently launched our OMS Buyer’s Guide: How to Choose the Right Order Management System. In today’s fast-paced and highly competitive business landscape, having an efficient order management system is crucial…

Partner Spotlight: Trika Technologies

Partner Spotlight: Trika Technologies

Learn more about Trika Technologies, one of Kibo’s key agency partners.

business woman shopping online

B2B eCommerce Trends: 2023 and Beyond

B2B customers want an unbeatable experience from their vendors and expect quick, effortless buying, seamless shopping options, and self-driven convenience. According to McKinsey, they also prefer hybrid selling, which combines in-person, remote, and self-service interactions…

person managing online orders

4 Use Cases of Extensible Order Routing in Retail

In a world where consumers desire immediate gratification, delivering seamless and efficient customer experiences is critical to any company’s success. Many workflows and processes drive those experiences, with order routing playing a crucial role. Order…

KiboCommerce.com Has a New Look

KiboCommerce.com Has a New Look

We are excited to announce the launch of our newly redesigned KiboCommerce.com! Our team has been hard at work over the last several months to bring you an intuitive, modern digital experience.   Why we launched…

Unified commerce

Discover the Modular Approach to Unified Commerce Technology

Modern, microservices-based, API-first technology powers our unified commerce platform. See how Kibo can change the way you deliver unified customer experiences.

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