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Podcast Recap: The Hard Truth About B2B eCommerce
Kibo CEO Ram Venkataraman was recently featured on The Hard Truth About B2B eCommerce Podcast, where he dives into the unique challenges and best practices for B2B eCommerce. You can listen to the episode here or…
The Secret to Saving the Sale? Product Substitution
No retailer wants to email a customer saying their order has been canceled or delayed due to lack of inventory. It not only results in a dissatisfied customer, but it also could lead to a…
How System Architecture Plays a Role in B2B eCommerce Platform Selection
B2B companies stand at the crossroads of innovation and necessity. The key to sustained success lies not only in meeting current demands but also in preemptively embracing future challenges. 59% of B2B businesses are prioritizing…
Kibo’s latest product updates help protect order revenue and reduce cancellations and returns
It’s not uncommon for shoppers to encounter dilemmas after placing an order, whether it’s realizing a crucial item was forgotten just moments after checkout or finding lost items right after reordering them. The ensuing order…
Your Omnichannel Strategy is Only as Good as Your Inventory Visibility
Inventory visibility is pivotal to a successful omnichannel strategy. By gaining real-time insight into inventory levels across all stores, distribution centers, warehouses, and supplier networks, retailers and manufacturers can promise accurate delivery times, avoid stockouts,…
How to Effectively Manage Split Shipments
In today’s fast-paced and interconnected world, the efficient movement of goods is crucial for businesses looking to thrive in the competitive marketplace. One strategy that has gained significant traction in recent years is the use…
Guide: How to Choose an eCommerce Platform that Streamlines B2B Selling
Is your B2B company struggling to navigate the complexities of online selling? Look no further! Our comprehensive guide is here to help you select the perfect eCommerce platform that simplifies the intricacies of B2B selling.…
Why B2B Companies Can Build & Buy With a Composable Commerce Approach
Modern commerce technology is necessary for B2B companies that want to streamline operations, improve the customer experience, and unify data across the organization. For many years, the only option was to build a platform in-house,…
How Retailers are Driving Digital Transformation with Unified Commerce
Retailers have been undergoing, or talking about undergoing, a digital transformation for the past 5-7 years. The continued rise in online sales has heightened consumer expectations around what interacting with a retailer can and should…
OMS vs. ERP: How a Distributed OMS Can Boost Your ERP System
The clash between traditional enterprise resource planning (ERP) systems and the dynamic demands of online business has become increasingly apparent. While ERPs have long served as the backbone of large-scale operations, their limitations in handling…
Looking For a New Order Management System?
In partnership with Wipro, we recently launched our OMS Buyer’s Guide: How to Choose the Right Order Management System. In today’s fast-paced and highly competitive business landscape, having an efficient order management system is crucial…
Partner Spotlight: Trika Technologies
Learn more about Trika Technologies, one of Kibo’s key agency partners.
B2B eCommerce Trends: 2023 and Beyond
B2B customers want an unbeatable experience from their vendors and expect quick, effortless buying, seamless shopping options, and self-driven convenience. According to McKinsey, they also prefer hybrid selling, which combines in-person, remote, and self-service interactions…
4 Use Cases of Extensible Order Routing in Retail
In a world where consumers desire immediate gratification, delivering seamless and efficient customer experiences is critical to any company’s success. Many workflows and processes drive those experiences, with order routing playing a crucial role. Order…
KiboCommerce.com Has a New Look
We are excited to announce the launch of our newly redesigned KiboCommerce.com! Our team has been hard at work over the last several months to bring you an intuitive, modern digital experience. Why we launched…
B2B eCommerce Checklist: Key Platform Capabilities That Simplify Complex Commerce
Forrester reported that US B2B eCommerce sales reached $1.7 trillion in 2021 and expects this volume to exceed $2 trillion in 2023 and $3 trillion by 2027. While many B2B companies have invested in B2B…
Kibo Named as a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023
While order management is traditionally seen as an operational system, it has a major impact on the customer experience. Today’s consumers demand transparent experiences, which require real-time data like accurate delivery dates and product availability.…
Retail Trends and Predictions: Q1 2023
This year, global retail sales are projected to exceed $30.3 trillion, a growth of 4.5% over 2022. But despite this anticipated growth, retailers are faced with increasing uncertainty as they navigate a retail landscape that…
Understanding the Operational Side of Flexible Fulfillment
Today’s customer requires greater agility than ever before — they want faster, cheaper, and more accurate delivery options. Expectations for delivery times continue to shrink. According to McKinsey & Co., 90% of consumers view 2-3…
How Manufacturers Can Put eCommerce at the Center of Their Growth Strategy
An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. Many of these companies are also facing the challenge of evaluating their eCommerce platform…
Why You Need Distributed Order Management in a Customer-Centric Retail World
Distributed Order Management (DOM) software can help solve many of the challenges that retailers face in this new omnichannel world. Unlike traditional order management systems, which lack the flexibility to support multiple channels, a DOM…
Discover the Modular Approach to Unified Commerce Technology
Modern, microservices-based, API-first technology powers our unified commerce platform. See how Kibo can change the way you deliver unified customer experiences.