Your Source for Composable Commerce Insights & Tips

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Your Source for Composable Commerce Insights & Tips

Arm your teams with key insights, guides, datapoints, and more.

woman woking on order fulfillment

Why Order Lifecycle Management Matters For Effective Business Operations

In short, efficient order lifecycle management leads to a better customer experience and a better customer experience leads to profitability. Whether you’re running a mid-market business or a Fortune 500 company, both should be the…

woman picking up an order in store

What is BOPIS? A Breakdown of Buy Online, Pick Up In Store Services

In the ever-evolving landscape of retail, businesses should constantly seek innovative ways to adapt to changing customer needs to secure sustainable success. That’s where the phenomenon gaining prominence in retail comes in. BOPIS, a revolutionary…

People working in distributor warehouse

Practical Applications of Order Management Systems for Distributors

The ever-evolving competitive business landscape has brought in its unique challenges and opportunities for distributors, who are in a relentless pursuit of making their operations fast and efficient. Effective management of orders is a prerequisite…

woman working on computer

What is Extensibility in eCommerce Solutions?

In this blog, we will explore the concept of software extensibility. Given our specialization in eCommerce at XCentium, our focus will be on how extensibility applies to eCommerce (B2C/B2B) solutions with a specific focus on…

Kibo team at MACH Haus

A Note From Kibo CEO: Joining the MACH Alliance

Over the past several years, we’ve undergone a transformative journey, implementing substantial enhancements across Kibo’s order management, eCommerce, and subscription commerce solutions to better serve our clients and partners. At the heart of this transformation…

Man managing orders and inventory

Understanding the Operational Side of Flexible Fulfillment 

Today’s customer requires greater agility than ever before — they want faster, cheaper, and more accurate delivery options. Expectations for delivery times continue to shrink. According to McKinsey & Co., 90% of consumers view 2-3…

Kibo team at NRF

NRF 2024 Recap 

The Kibo team kicked off 2024 in NYC at NRF Big Show. Each year, NRF brings together industry leaders, innovators, and visionaries to explore the latest trends and technologies shaping the future of retail. Amidst…

Attendees at Kibo's Partner Summit

iResponsive: Kibo’s Trusted Partner for Customized Solutions

In today’s ever-evolving business landscape, companies seek adaptable solutions that align with their unique requirements. Enter iResponsive Solutions, a company that offers a trio of interlinked services—supply chain solutions, data transformation, and custom integration/development—to a…

business woman shopping online

B2B eCommerce Trends: 2024 and Beyond

B2B customers want an unbeatable experience from their vendors and expect quick, effortless buying, seamless shopping options, and self-driven convenience. According to McKinsey, they also prefer hybrid selling, which combines in-person, remote, and self-service interactions…

man managing inventory in a warehouse

Inventory Segmentation: Benefits, Strategies, and Best Practices

Most company leaders would agree that managing inventory over the last few years hasn’t been easy. They faced inventory shortages during 2020 and 2021, followed by peak inventory levels in 2022 once the supply chain…

Kibo Partner Summit

Recap: Kibo Partner Summit 2023 

We’re fortunate to work with some of the most innovative technology providers and expert solution integrators in the commerce industry. And we recently had the chance to bring them all together for our annual Partner…

Forrester Landscape B2C and B2B

Kibo is Listed in Forrester Reports: Commerce Solutions For B2C Landscape, Q4 2023 and Commerce Solutions For B2B Landscape, Q4 2023

In today’s competitive landscape, it’s never been more crucial for companies to choose commerce technologies that fit their unique business needs today and can evolve with them over time. But choosing the right platform is…

shopping online

How to Increase Average Order Value 

Understanding your customers’ shopping behaviors can help you make more informed decisions around sales and marketing strategies, pricing, inventory management, and more. One of the key metrics companies track to understand customer behavior is average…

subscription commerce

10 Signs It’s Time to Look For a New Subscription Management Platform

Subscription commerce isn’t new, but the way companies manage subscriptions is evolving. Customers expect transparent, timely, and customizable subscription experiences, which typically go beyond the capabilities of a standard recurring billing platform.  For the 51%…

oms

Order Management System: Build, Buy, or Both? 

Order management systems have undergone a transformation, evolving from mere back-office operational tools into pivotal components that significantly enhance the overall customer experience. It’s the engine that processes customer orders, manages inventory, and ensures timely…

order management data

The Role of an Order Management System in the Customer Journey

If you operate an eCommerce storefront, it should come as no surprise that the online competition is fierce. New alternatives to your products could appear online instantly. It becomes imperative to your success that you…

The Hard Truth About B2B eCommerce Podcast

Podcast Recap: The Hard Truth About B2B eCommerce

Kibo CEO Ram Venkataraman was recently featured on The Hard Truth About B2B eCommerce Podcast, where he dives into the unique challenges and best practices for B2B eCommerce. You can listen to the episode here or…

Product Substitution

The Secret to Saving the Sale? Product Substitution

No retailer wants to email a customer saying their order has been canceled or delayed due to lack of inventory. It not only results in a dissatisfied customer, but it also could lead to a…

2023 Gartner Magic Quadrant for Digital Commerce

Kibo is Named a Challenger in the 2023 Gartner® Magic Quadrant™ for Digital Commerce Report, and Ranked in the 2023 Critical Capabilities for Digital Commerce Report

Kibo was named a Challenger in the 2023 Gartner Magic Quadrant Report for Digital Commerce based on Ability to Execute and Completeness of Vision. In the 2023 Gartner Critical Capabilities for Digital Commerce, Kibo was…

Evaluating B2B eCommerce Platform

How System Architecture Plays a Role in B2B eCommerce Platform Selection

B2B companies stand at the crossroads of innovation and necessity. The key to sustained success lies not only in meeting current demands but also in preemptively embracing future challenges. 59% of B2B businesses are prioritizing…

Woman using Kibo platform

Kibo’s latest product updates help protect order revenue and reduce cancellations and returns

It’s not uncommon for shoppers to encounter dilemmas after placing an order, whether it’s realizing a crucial item was forgotten just moments after checkout or finding lost items right after reordering them. The ensuing order…

Woman checking inventory in retail store

Your Omnichannel Strategy is Only as Good as Your Inventory Visibility 

Inventory visibility is pivotal to a successful omnichannel strategy. By gaining real-time insight into inventory levels across all stores, distribution centers, warehouses, and supplier networks, retailers and manufacturers can promise accurate delivery times, avoid stockouts,…

headless commerce

A Modular Approach to Unified Commerce: Why Retailers are Turning to Headless Commerce Technology Enhancements

With the never-ending speed of technical innovations and ever-increasing demands of today’s consumers, retailers are in a state of constant evolution. From end-to-end integrated solutions, to last mile delivery speed, to incorporating Artificial Intelligence/Machine Learning…

How to Effectively Manage Split Shipments

How to Effectively Manage Split Shipments

In today’s fast-paced and interconnected world, the efficient movement of goods is crucial for businesses looking to thrive in the competitive marketplace. One strategy that has gained significant traction in recent years is the use…

Unified commerce

Discover the Modular Approach to Unified Commerce Technology

Modern, microservices-based, API-first technology powers our unified commerce platform. See how Kibo can change the way you deliver unified customer experiences.

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