Your Source for Composable Commerce Insights & Tips

Kibo CEO Ram Venkataraman was recently featured on The Hard Truth About B2B eCommerce Podcast, where he dives into the unique challenges and best practices for B2B eCommerce. You can listen to the episode here or…

No retailer wants to email a customer saying their order has been canceled or delayed due to lack of inventory. It not only results in a dissatisfied customer, but it also could lead to a…

Kibo was named a Challenger in the 2023 Gartner Magic Quadrant Report for Digital Commerce based on Ability to Execute and Completeness of Vision. In the 2023 Gartner Critical Capabilities for Digital Commerce, Kibo was…

B2B companies stand at the crossroads of innovation and necessity. The key to sustained success lies not only in meeting current demands but also in preemptively embracing future challenges. 59% of B2B businesses are prioritizing…

It’s not uncommon for shoppers to encounter dilemmas after placing an order, whether it’s realizing a crucial item was forgotten just moments after checkout or finding lost items right after reordering them. The ensuing order…

Inventory visibility is pivotal to a successful omnichannel strategy. By gaining real-time insight into inventory levels across all stores, distribution centers, warehouses, and supplier networks, retailers and manufacturers can promise accurate delivery times, avoid stockouts,…

With the never-ending speed of technical innovations and ever-increasing demands of today’s consumers, retailers are in a state of constant evolution. From end-to-end integrated solutions, to last mile delivery speed, to incorporating Artificial Intelligence/Machine Learning…

In today’s fast-paced and interconnected world, the efficient movement of goods is crucial for businesses looking to thrive in the competitive marketplace. One strategy that has gained significant traction in recent years is the use…

Is your B2B company struggling to navigate the complexities of online selling? Look no further! Our comprehensive guide is here to help you select the perfect eCommerce platform that simplifies the intricacies of B2B selling.…

Modern commerce technology is necessary for B2B companies that want to streamline operations, improve the customer experience, and unify data across the organization. For many years, the only option was to build a platform in-house,…

Retailers have been undergoing, or talking about undergoing, a digital transformation for the past 5-7 years. The continued rise in online sales has heightened consumer expectations around what interacting with a retailer can and should…

When it comes to establishing this unification of online and offline channels, there are many questions to address around the issue of order orchestration logic. How do I synchronize my online listings with offline inventory?…

The clash between traditional enterprise resource planning (ERP) systems and the dynamic demands of online business has become increasingly apparent. While ERPs have long served as the backbone of large-scale operations, their limitations in handling…

In partnership with Wipro, we recently launched our OMS Buyer’s Guide: How to Choose the Right Order Management System. In today’s fast-paced and highly competitive business landscape, having an efficient order management system is crucial…

Learn more about Trika Technologies, one of Kibo’s key agency partners.

B2B customers want an unbeatable experience from their vendors and expect quick, effortless buying, seamless shopping options, and self-driven convenience. According to McKinsey, they also prefer hybrid selling, which combines in-person, remote, and self-service interactions…

In a world where consumers desire immediate gratification, delivering seamless and efficient customer experiences is critical to any company’s success. Many workflows and processes drive those experiences, with order routing playing a crucial role. Order…

We are excited to announce the launch of our newly redesigned KiboCommerce.com! Our team has been hard at work over the last several months to bring you an intuitive, modern digital experience.   Why we launched…

Forrester reported that US B2B eCommerce sales reached $1.7 trillion in 2021 and expects this volume to exceed $2 trillion in 2023 and $3 trillion by 2027.  While many B2B companies have invested in B2B…

While order management is traditionally seen as an operational system, it has a major impact on the customer experience. Today’s consumers demand transparent experiences, which require real-time data like accurate delivery dates and product availability.…

This year, global retail sales are projected to exceed $30.3 trillion, a growth of 4.5% over 2022. But despite this anticipated growth, retailers are faced with increasing uncertainty as they navigate a retail landscape that…

Today’s customer requires greater agility than ever before — they want faster, cheaper, and more accurate delivery options. Expectations for delivery times continue to shrink. According to McKinsey & Co., 90% of consumers view 2-3…

An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. Many of these companies are also facing the challenge of evaluating their eCommerce platform…

Distributed Order Management (DOM) software can help solve many of the challenges that retailers face in this new omnichannel world. Unlike traditional order management systems, which lack the flexibility to support multiple channels, a DOM…