Unified Commerce
Unified commerce experiences require integrated technologies. Kibo helps retailers, manufacturers, wholesalers and distributors to deliver superior commerce experiences without compromising technical freedom.
Unified and Flexible Commerce Solutions
Kibo simplifies the delivery of unified customer experiences that live at the intersection of multiple technologies without compromising technical freedom and flexibility. Kibo modular solutions are fully featured for instant usability with thoughtful workflows and rich extensibility to customize at the core of the platform.
Brands and retailers can bring back-office inventory, orders and fulfillment data to customers in stores, in the field, online and in call centers while leveraging the same platform that manages and merchandizes the storefront for powerful, unified experiences.
Reduce the complexity of managing subscriptions and non-subscription digital commerce through a single platform that utilizes the same catalog, pricing, and promotions capabilities powering the storefront and with more flexibility than traditional recurring billing solutions.
Brands with subscriptions for physical goods have centralized control of subscription inventory, orders, and fulfillment in the same system where they manage non-subscription commerce and with more flexibility than traditional recurring billing solutions.
Lower implementation time versus a multi-vendor approach
Reduction of technical debt through consolidation
avg deployment cost savings versus multi-vendor approach
reduction in number of integrations across technologies
Unified Experiences Across the Customer Journey
Kibo breaks down technological barriers by uniting backend commerce solutions through a unified data model for a single source of transactional truth to deliver powerful experiences throughout the customer journey.
Kibo Helps To:
We are able to take the data out of Kibo. The APIs allow us to pull it in. And then we can put it together with the data that we already have so that we can show our whole entire business picture and provide that to the rest of our business.
And with this, our customer was able to go live within a short timeline and also was able to, get the ROI within this short duration.
Kibo solutions are built on a shared set of microservices that leverage a single data model and share a highly usable single interface to reduce the number of interfaces and integrations in your tech stack.
With Kibo, unified commerce is possible without functional bloat, the need to integrate multiple systems with complex workflows, or the complications of building and managing a unified user interface.
Administrative functionality is centralized in a single user interface that leverages the same commerce capabilities across order management, eCommerce, and subscription commerce.
Easily perform daily tasks like tracking orders across all locations, updating the product catalog, setting omnichannel pricing, viewing cross-channel promotions, and managing product subscriptions.
A single view of customer, order, product, inventory, and price data across all channels in one platform.
Sync and control inventory across locations, including warehouses, DCs, and stores, and allocate for channels like eCommerce sites and online Marketplaces in a single interface.
Healthy traffic every day, we have over a thousand views a day, it’s double our expected page views.
Unified Technology Drives Unified Experiences
Kibo unifies what matters most to a digital organization, data and usability.
Kibo solutions maintain full functional independence while sharing a common set of core microservices, a unified data model and single user administration. This frees back-office data to be extended to customer-facing channels and allows Kibo to simplify how organizations deliver complex omnichannel experiences. Kibo’s unified data and UI lowers implementation time and cost, and improves operational efficiencies.
Kibo is the only vendor who offers enterprise capabilities across Order Management, eCommerce, and Subscriptions in a composable platform.
We promise the simplicity and sophistication that traditional commerce suites are known for with modern architecture so you can only buy what you need, integrate with unique tech stacks, and customize without disrupting business or budget. Kibo solutions are designed to seamlessly operate together with future-proof freedom to avoid vendor lock-in.
Kibo extensibility is performance-oriented and built for long-term manageability.
Business users and developers retain total control of the platform without risk of breaking code. The core commerce services have 100% API coverage, and there is universal API coverage within the Admin UI itself. Extensions are completely monitored, scaled and hosted by Kibo at no cost and extensions are hosted in the same data center producing no latency between core platform and customizations.
What Is Unified Commerce—And Why Is It Essential In 2024 and Beyond?
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