Why KIBO?
Power the Future of Commerce with a Composable, Scalable Platform
Ditch the complexities and high costs—while delivering seamless, intelligent customer experiences—with KIBO’s composable commerce platform.
Meet every need with a composable commerce platform
KIBO provides everything technical and business users need to power exceptional customer experiences and scale digital commerce operations—faster. Our platform brings together ecommerce, order management, subscriptions, and AI search in a single, cohesive ecosystem powered by intelligent commerce and agents, eliminating silos and streamlining operations to create truly unified commerce experiences.
We recognize that composability isn’t a one-size-fits-all solution—KIBO offers flexibility to meet your unique needs. You can leverage an all-in-one solution for streamlined simplicity, an integrated composable approach for focused enhancements, or a fully composable architecture for maximum agility. This allows you to incrementally innovate, adding features and capabilities as needed, plugging in functionalities seamlessly for rapid deployment.
No more data silos, just smooth integration
We believe your data should work for you, not against you. KIBO lets you share crucial information across your systems without messy custom code. That means streamlined operations and happier customers. Plus, our flexible architecture means you won’t need to rip and replace your platform every few years.
With KIBO, you can:
Customize and optimize customer experiences while reducing total cost of ownership through seamless service integration.
Eliminate development redundancies and costly platform replacements.
Provide long-term stability by offering a platform that adapts, rather than needing replacement.
Choose from flexible deployment models (composable, headless, or unified) to tailor the platform to your specific strategy.
Select only the necessary modules, ensuring a customized fit for your business requirements.
Leverage agents to support business productivity and gain operational efficiencies to support your strategy.
Agentic commerce for better customer experiences and smoother workdays
KIBO leverages the power of Agentic Commerce to enhance customer experiences and simplify operations. Our AI-powered agents work autonomously to:
Enhance Customer Experiences Without Costly Customization
Deploy AI agents instantly for commerce-specific tasks like order tracking and inventory inquiries, boosting speed and efficiency.
Leverage Agentic Tools Without In-House Development
White-label an AI-powered platform for immediate access to best-in-class functionality, accelerating innovation and time to market.
Extend Agents Beyond KIBO to Speed Time to Market
Adopt a composable platform for seamless future integration with external systems, expanding capabilities and maintaining a competitive edge.
The MACH Advantage: Future-proof your commerce business
KIBO is built on MACH principles (Microservices, API-first, Cloud-native, Headless), and we’re proud to be a MACH-certified solution. But what does that mean for you? It means you’re investing in a technology stack that’s designed for agility, scalability, and continuous innovation.
In today’s rapidly evolving digital landscape, you need a platform that can adapt quickly. MACH architecture eliminates the rigid, monolithic structures of legacy systems, allowing you to:
- Stay Ahead of the Curve: Easily integrate new technologies and adapt to changing customer demands.
- Accelerate Innovation: Deploy updates and new features faster, without disrupting your entire system.
- Gain Unmatched Flexibility: Choose the best-of-breed tools and services for your specific needs, without being locked into a single vendor.
- Reduce Risk: Avoid costly platform replacements and ensure your technology investment is future-proofed.
The composable core for unified commerce
KIBO is the only commerce platform built from the ground up for true composability and unified commerce. Our platform’s microservices architecture delivers a frictionless experience across ecommerce, order management, subscriptions, and AI search.
Unlike basic API-first approaches, KIBO prioritizes API-performance: fast, reliable, and scalable APIs that enable real-time data flow. This, combined with our microservices, allows for independent scaling and updates, eliminating the limitations of bolted-on systems.
It’s not just composable, it is composable for unified commerce.
- Create a flexible ‘choose-your-own-adventure’ approach to commerce architecture.
- Extend functionality without rip-and-replace and add features without disruption.
- Migrate environments gradually and modernize at your own pace.
AI Search
- LLM-based semantic search
- Vector search for B2B and B2C
- Search merchandising and index tuning
Agentic Commerce
- Multi-agent AI system built for commerce
- Pre-trained, industry-specific agents for instant deployment
- Automates post-purchase tasks like order status inquiries and returns
B2B Commerce
- Customizable B2B storefronts
- Account hierarchy and permissions
- Buyer self-service capabilities
- Purchase approval workflows
Subscription Commerce
- Physical and digital subscription product management
- Installment payments and payment recycling
- Self-service subscription management
Order Management
- Real-time inventory visibility
- Intelligent order routing and fulfillment
- Multi-location order processing
B2C Commerce
- Customizable B2C storefronts
- Unified cart and checkout
- Advanced pricing and promotions
Adopt only the capabilities you need to adapt faster
KIBO’s MACH-certified order management, B2B and B2C commerce, and subscription commerce solutions empower businesses to adopt only the capabilities they need, scaling effortlessly as their business grows. Think of it like building with smart commerce blocks:
Not sure where to start?
Customer Summits: From collaboration to innovation
KIBO’s annual Client Summit provides a valuable platform for our clients to engage with our team and fellow users. These events offer opportunities for in-depth product education, strategic workshops led by industry experts, and meaningful networking. Attendees gain actionable insights and best practices to optimize their Kibo platform utilization and achieve their business objectives.
Meagan White
CMO, KIBO
“Our Customer Summits are more than gathering just to gather. We’re forging the future of commerce. We’re diving into roadmaps, tackling new challenges, exploring innovative strategies, and celebrating shared successes. Working alongside such visionary thinkers and accomplished leaders is among the most rewarding things I get to do.”
