Unified. Modular.
Complete.
KIBO Commerce unifies Ecommerce + Order Management in one composable platform, so you can launch and scale omnichannel experiences without replatforming.
- MACH Alliance Certified
- Recognized by Forrester | Gartner | IDC
- Loved by Customers
Trusted to run complex, high-volume commerce at scale
Founded
2016*
HQ
Austin, TX
Customers
98% 
Portfolio
Vista Equity
Certified
MACH
Recognition
Forrester, Gartner, IDC
Why KIBO
Unified: Commerce + OMS
Choose a platform that unifies commerce and order management, is modular by design, and reduces vendor sprawl.
One data model for orders, inventory, catalog, and customers.
Frictionless journeys spanning subscriptions, returns, & omnichannel fulfillment.
Operational clarity with real-time inventory, promising, and order orchestration.
Modular: Commerce + OMS
Choose a platform that unifies commerce and order management, is modular by design, and reduces vendor sprawl.
One data model for orders, inventory, catalog, and customers.
Frictionless journeys spanning subscriptions, returns, & omnichannel fulfillment.
Operational clarity with real-time inventory, promising, and order orchestration.
Complete: Commerce + OMS
Choose a platform that unifies commerce and order management, is modular by design, and reduces vendor sprawl.
One data model for orders, inventory, catalog, and customers.
Frictionless journeys spanning subscriptions, returns, & omnichannel fulfillment.
Operational clarity with real-time inventory, promising, and order orchestration.
Leadership & Boards
We believe great products are built with customers and partners at the table. Our governance model blends deep product experience with active feedback from the market.
Meet Our Partner Advisory Board
At KIBO, speed and great commerce experiences come from strong partnerships. Our Partner Advisory Board brings together our top SIs, consulting firms, agencies, and technology partners to help guide that success.
Meet Our Partner Advisory CAB
At KIBO, speed and great commerce experiences come from strong partnerships. Our Partner Advisory Board brings together our top SIs, consulting firms, agencies, and technology partners to help guide that success.
Meet Our Partner Advisory PAB
At KIBO, speed and great commerce experiences come from strong partnerships. Our Partner Advisory Board brings together our top SIs, consulting firms, agencies, and technology partners to help guide that success.
Build Your Roadmap not Someone Else’s.
Modern shoppers move fast. If promises are vague or slow, they abandon cart
KIBO is headless and microservices-based: Deploy in phases or a complete solution. Buy what you need and scale when you’re ready.
CMS Modern shoppers move fast. If promises are vague or slow, they abandon cart
KIBO is headless and microservices-based: Deploy in phases or a complete solution. Buy what you need and scale when you’re ready.
Subscriptions Add-On
Automate replenishment with flexible cadences, membership perks, and discounts.
Modern shoppers move fast. If promises are vague or slow, they abandon cart
KIBO is headless and microservices-based: Deploy in phases or a complete solution. Buy what you need and scale when you’re ready.
Products
Commerce
Headless storefronts and experiences for B2C/B2B, visual merchandising, promotions, and content. →
Order Management
Real‑time inventory, promising, order orchestration, and store fulfillment. →
Add-Ons
Subscriptions
Advanced billing cycles and entitlements. →
Reverse Logistics
Returns and exchanges that protect margin. →
Dropship
Expand assortment without inventory risk. →
AI Search
Intent‑aware vector-power and LLM-based semantic search. →
CMS
Headless CMS to build storefronts and manage content across channels. →
Agentic Commerce
AI agents that automate tasks across commerce, order management and support. →
Packaged Microservice
Cart & Checkout
PCI‑ready cart/checkout to accelerate launches. →
Catalog, Pricing & Promotions
Centralize product, price, and promo logic. →
Inventory Visibility
Real-time inventory visibility across all locations. →
Inventory Promising
Real-time inventory visibility across all locations, plus smart order routing. →
Modern shoppers move fast. If promises are vague or slow, they abandon cart
KIBO is headless and microservices-based: Deploy in phases or a complete solution. Buy what you need and scale when you’re ready.
Products
Commerce
Headless storefronts and experiences for B2C/B2B, visual merchandising, promotions, and content. →
Order Management
Real‑time inventory, promising, order orchestration, and store fulfillment. →
Add-Ons
Subscriptions
Advanced billing cycles and entitlements. →
Reverse Logistics
Returns and exchanges that protect margin. →
Dropship
Expand assortment without inventory risk. →
AI Search
Intent‑aware vector-power and LLM-based semantic search. →
CMS
Headless CMS to build storefronts and manage content across channels. →
Agentic Commerce
AI agents that automate tasks across commerce, order management and support. →
Microservices
Cart & Checkout
PCI‑ready cart/checkout to accelerate launches. →
Catalog, Pricing & Promotions
Centralize product, price, and promo logic. →
Inventory Visibility
Real-time inventory visibility across all locations. →
Inventory Promising
Real-time inventory visibility across all locations, plus smart order routing. →
Recognized by
Our History, from composable pioneer
to unified commerce leader
Our journey has been shaped by product innovation, customer outcomes, and an unwavering focus on usability.
2016
Acquire & Learn
Foundations and acquisitions that formed Kibo’s unified approach.
– Shopatron
– Mozu
– Baynote
– Fiverun
– MarketLive
2018
Build & Launch
Composable platform launches; no legacy code.
2022
Commerce Recognition
Recognized as a leader by top analysts.
2024
Certified
MACH Alliance
2025
OMS Leadership
Recognized for order management innovation.
Your Data Defended. Your Business Uninterrupted.
At KIBO, we pair modern commerce with rigorous protection — safeguarding data, respecting customer privacy, and maintaining reliable operations so your teams can move with confidence.
Security
Scalable security protects the entire platform, using encryption, role-based access, and WAF/bot defenses.
Privacy & Compliance
KIBO aligns to GDPR and CPRA and maintains PCI DSS and SOC 1/2/3 certifications.
Reliability & Resilience
A Kubernetes-based, multi-cloud architecture (AWS, GCP, Azure) delivers high availability, 24/7 monitoring, and immediate disaster recovery.
FAQs
Do I have to buy both Commerce and OMS?
No. Many customers start with one product and add others as needs grow. Everything is API‑first and designed to interoperate.
What does “end of replatforming” mean?
Progressive modernization. Replace pieces over time instead of risky, big‑bang migrations.
How is KIBO priced?
Modular licensing by product/capability with usage‑based elements. We’ll align to your volume and complexity.
How fast can we go live?
Packaged microservices like Cart & Checkout can launch quickly; full programs typically go live in phases.
Do you support B2B as well as B2C?
Yes. The platform supports complex catalogs, account hierarchies, quotes, and negotiated pricing.
How does KIBO handle inventory accuracy and promising?
Real‑time inventory + location services with configurable sourcing and order routing rules.
Can we keep our CMS/ERP/CRM?
Yes. We integrate via APIs and events; many customers keep best‑of‑breed systems.
What’s your approach to returns and reverse logistics?
A dedicated module to manage returns, exchanges, and refurb flows tied to OMS.
Security and compliance?
We follow secure SDLC, data encryption in transit/at rest, and industry standards. See our Trust Center for details.
Global support and SLAs?
24/7 support options and enterprise SLAs are available.
How do we get started?
Talk to an Architect for a stack review and phased plan.
