KIBO AI.
Intelligence Built in,
Not Bolted On.
KIBO AI brings agentic, search, and machine learning to B2C and B2B commerce and order management — powered by data Kibo natively owns across Commerce, Order Management, Subscriptions, Dropship, and Search.
- 10xLower resolution cost
- 5xLower resolution time
- 14%Productivity increase
Every Role, Every Workflow, on the Model You Choose.
The KIBO Agentic Framework is built on five functions: Engage, Configure, Explain, Analyze, and Optimize. Every prompt you enter is matched to the right function, so you get the most accurate, efficient response.
InnovationPlug in the best model the moment it ships: frontier or open-weight.
Engage
Focuses on conversational interactions across chat, email, and voice.
Configure
Replaces tedious UI clicks by executing system changes via natural language.
Optimize
Autonomously optimizes inventory variables to prevent stockouts and protect revenue.
Analyze
Surfaces trends, anomalies, and insights across your commerce platform.
Explain
Translates complex backend data and logic into human-readable answers.
Bring Your
Own Model
Cost controlPick the right model at the right cost for your business
Bring Your
Own ModelEngage
Focuses on conversational interactions across chat, email, and voice.
Configure
Replaces tedious UI clicks by executing system changes via natural language.
Optimize
Autonomously optimizes inventory variables to prevent stockouts and protect revenue.
Analyze
Surfaces trends, anomalies, and insights across your commerce platform.
Explain
Translates complex backend data and logic into human-readable answers.
KIBO Engage
Engage is the AI agent that talks with your shoppers, B2B buyers, and service teams.
- Grounded: Prices, promotions, and availability pulled live from your catalog and inventory, never the model's memory.
- Guardrails: Playbooks, safety filters, banned phrases, and prompt-injection protection keep conversations on brand.
- Human handoff: Transfers to a live agent with the full thread and order history attached.
- Permissioned and audited: Scoped permissions, human approval for sensitive actions, full audit trail.
- On brand, every channel: Chat, email, and voice, with a per-site configured agent and a widget that matches your storefront.
KIBO Explain
Explain answers any question about what is happening in your commerce stack.
- Read-only: No writes, no approvals, nothing to break.
- Grounded: Real logs and decision traces, never simulations.
- Permission-aware: Users only see what their role allows.
- Honest: Says when data is past retention. No guessing.
- Conversational: Remembers context across follow-ups.
KIBO Configure
Configure turns plain-language requests into ready-to-save changes across your commerce and order management setup.
- You confirm: Configure prepares the change. You review and save in Admin.
- API-native: Every capability maps to an existing KIBO API.
- Business intent: Ask for an outcome. Configure handles the filters, scenarios, and sorts.
- One prompt, many modules: Locations, groups, inventory, routing, and returns in a single request.
- Conversational: Knows your tenant, catalog, and where you are in Admin.
KIBO Analyze
Analyze turns plain-language questions into charts, tables, and written takeaways drawn from your commerce data.
- Read-only: No writes, no approvals, nothing to break.
- Grounded: Numbers come straight from your live commerce and order data, not stale exports.
- Takeaways included: Every result comes with written interpretation, the "so what" next to the chart.
- Your view, your call: Switch between bar, line, pie, area, and table views without re-asking.
KIBO Optimize
Optimize autonomously tunes your commerce operations against your business goals, inside guardrails you set.
- Goal-driven: Set the targets. Optimize tunes the system to hit them.
- Guardrailed: Every change stays within limits you define.
- Always on: Continuous tuning, not one-time projects.
- Grounded: Live forecasts, inventory, and order data, never the model's memory.
- Proven lift: Fewer stockouts, protected margins, saved sales.
Explore KIBO Agentic Experience
- Read order 55123
- Check promo conditions
- Explain
Select a command to run the agent.
KIBO MCP Server
Expose your commerce and order data as standardized tools any AI agent can call. Connect KIBO to your own copilots, internal agents, or emerging AI shopping channels with no custom integration work.
AI-Native Development
Plug Claude Desktop, Cursor, Windsurf, or VS Code with GitHub Copilot straight into your product catalog, orders, customers, and inventory.
500+ Commerce Operations, One Endpoint
Cart and checkout, order routing, site settings, and more are all accessible through a single authenticated connection. If KIBO can do it, your AI tools can too.
Secure by Default
Every request runs through your existing KIBO API credentials and tenant permission model. You get the speed of AI-native development without giving up control.
Agentic Commerce: The Foundation of AI-Driven B2B and B2C Execution
Our core philosophy is simple: AI must be the new primary interface between humans and technology to make complex commerce possible.
Commerce-First, Results-Focused
Pre-trained agent with built-in services for ecommerce and industry use cases.
Composable
& API-DrivenKIBO AI Agent operates directly on our composable, API-driven architecture, allowing for rapid integration.
Unmatched Intelligence
Our agent retains context across long, complex B2B negotiations or detailed shopping journeys.
MCP-Ready
KIBO's MCP Server enables AI-assisted development & LLM integration, dramatically accelerating developer workflows by providing AI assistants with real-time, accurate context.
Guardrails for Autonomous Actions.
Freedom Within Control.
Built for the enterprise, agents act with autonomy, inside boundaries you define and can audit at any time.
KIBO Security & Governance
Scopes per agent
Grant each agent only the permissions it needs, nothing more.
Approvals for sensitive actions
Hold high-impact changes for human sign-off before they execute.
Audit trail of every action
Every action and prompt is recorded, reviewable, and exportable.
Enterprise data control
Your data stays governed by your enterprise controls and policies.
Frequently Asked Questions
It's a single AI agent that runs across your storefront, service desk, catalog, and operations, engaging shoppers, configuring the platform, explaining what happened, analyzing performance, and optimizing fulfillment. One agent works every role, on top of your existing KIBO commerce and order data.
Your choice. KIBO is model-agnostic, point the agent at Gemini, GPT, Claude, or a self-hosted Llama, and switch any time with no re-platforming. Your live commerce and order data flows into the KIBO framework regardless of the model powering it.
No. KIBO is modular, adopt one capability at a time and layer the agent onto what you already run. The agent reads from your existing tenant, so there's no rip-and-replace to get started.
Every agent gets scoped permissions, configuration changes are staged for human review before they go live, and every step is logged to an audit trail. The agent operates inside your existing KIBO permission model, it never acts outside the guardrails you set.
Through the KIBO MCP Server, which exposes 500+ commerce operations as standardized tools any AI agent can call. Connect Claude Desktop, Cursor, VS Code with GitHub Copilot, or your internal agents through a single authenticated endpoint that runs on your existing API credentials.
Pricing combines a conversation-volume-based model with an annual subscription based on the number of order lines, so it scales alongside your business. Talk to Sales for packaging tailored to your volume.