Catalog Management
Leverage master and child catalogs to build, configure and merchandise products across all sites, brands, and channels, and define unlimited unique attributes.
Products
eCommerce Software Solutions You Can Count On
Modular, omnichannel eCommerce for instant usability without the vendor lock-in
eCommerce Storefront
Introducing The Kibo Storefront Solution
Rapidly standup a high-performance omnichannel commerce storefront out-of-the-box
The Kibo Storefront solution includes:
- Fully-featured and highly responsive B2C and B2B/C omnichannel themes
- Easy-to-use Content Management System & Visual Page Editor
- Content Delivery Network for lightning-fast performance
- Full storefront access to pre-integrated Kibo eCommerce, Order Management, or Subscription experiences
- Hosting, management & monitoring by Kibo included in licensing
Boost Your Headless Time To Value With Kibo Headstart Stores
Kibo Headstart Stores are pre-integrated with Kibo platform APIs to rapidly accelerate the launch of omnichannel storefronts for Kibo solutions.
- Rapidly deploy B2C or B2B/C omnichannel experiences
- Commerce ready solutions built on React, Vue.js and more
- Integrate with leading headless CMS providers through pre-built integrations or use Kibo APIs to integrate existing systems
Improve Page Performance With Kibo Headless Commerce
With Kibo’s back-end commerce capabilities for headless deployments, City Furniture achieved greater flexibility and faster load times.
- Kibo’s microservices-based, API-first architecture, and proper layering ensures each microservice can scale independently, reducing load times and improving response times
- Kibo’s manages, scales, and hosts extensions in the same data center as core commerce capabilities eliminating the risk of latency from API calls to customizations.
ECommerce For Every Function
Balance Customer Centricity With Business Efficiency and Flexibility
Kibo’s B2C eCommerce solution is built with user-friendly tooling that allows business users to manage the back-office operations without developer assistance. At the same time, technologists have full flexibility to access the platform at a microservice level for rich customization.
Take true ownership of your commerce stack and meet highly unique needs.
- Extend, ingest, and extract data and override platform and UI APIs without disruption to code
- Retain control of the platform without performance or cost concern
- Detailed API documentation to self-guide configurations such as new payment gateways
Drive loyalty and support customers in any channel, at any time.
- Control user roles and permissions and enable CSRs to manage customer profiles
- Track and manage customer orders, returns, and modifications across channels
- Assist customers and improve conversion with cart takeover and checkout
Eliminate redundancies and free daily users from IT bottlenecks and manual errors.
- Ready to use interface with business-centric capabilities and thoughtful workflows
- Create complex promotions and finely tune site search without IT reliance
- Manage Multi-Brand, Multi-Site or hybrid business models in a single UI
Key Ecommerce Functions
Unified administration of business-centric workflows and pre-built processes free your team to build unique-to-you customer experiences that drive loyalty.
Reporting & Analytics
Use pre-built reports and dashboards for a comprehensive view of business performance across channels and functions or build custom reports unique to your business.
Tax & Payment
Leverage Kibo’s pre-built integrations with tax vendors and out-of-the-box payment gateways or build custom gateways specific to your organization.
Customer Management
Store, view and manage all relevant information in customer records; add and leverage custom data from a CDP or CRM and set permissions for visibility across the business
Order Management
View, track, manage and modify any aspect of an order regardless of order status; place orders on behalf of customers, apply discounts or replacements and more
B2C/B2B eCommerce
A single solution leveraging a single catalog to support complex pricing, purchase orders, quotes negotiation, approval workflows, account registration and login, bulk orders and more
Franchises Bring The Store Experience Online
Known as “The Helpful Hardware Place,” ACE Hardware is one of the largest retail franchises in the world. Ace has over 5,000 stores globally with the majority of those stores independently owned and operated by local entrepreneurs.
Ace stores come in all sizes and shapes based on the needs of each individual neighborhood. Each store sets it’s own pricing and has localized promotional strategies. Ace delivers all of that information online, in milliseconds.
1.2B Unique Product Prices Delivered to Customers in Miliseconds
In an effort to bring the localized store experience online, Ace Hardware delivers real-time store-level pricing, promotions and inventory availability based upon the customer’s geo location.
Kibo API extensions deliver Ace’s store-level information in miliseconds in search results, and on category and product pages across 5000+ locations and 1.2B unique product pricing records without risk to load on the system.
With Kibo Pricing Management, Franchises Can:
- Enable Franchisee Owners to control the store-specific prices displayed online when a shopper uses geolocation
- Use hierarchical price lists to meet the checks and balances requested by corporate such as corporate promotions
- Give stores access to the catalog, pricing, and promotions user interface regardless of franchise agreement technical specifications
Modular Omnichannel Solutions
Simplify the Delivery of Complex Commerce Experiences
Kibo simplifies the delivery of unified customer experiences that live at the intersection of multiple technologies without compromising technical freedom and flexibility. Kibo modular solutions are fully featured for instant usability with thoughtful workflows and processes for daily administration. Shared microservices across solutions and a unified data model greatly reduce the number of integrations needed and speed up time to market.
Kibo Order Management AND Kibo ECOMMERCE
Brands and retailers can bring back-office inventory, orders and fulfillment data to customers in stores, in the field, online and in call centers while leveraging the same platform that manages and merchandizes the storefront for powerful, unified experiences.
Kibo eCommerce And Kibo Subscription Commerce
Reduce the complexity of managing subscriptions and non-subscription digital commerce through a single platform that utilizes the same catalog, pricing, and promotions capabilities powering the storefront and with more flexibility than traditional recurring billing solutions.
Build Better Commerce With Kibo Composable Solutions
Future-proof your business with a solution that is interoperable and designed to seamlessly work with legacy and new systems
- Modular packaging and deployment options means you can buy the technology you need now, and add functionality incrementally
- Minimize tech bloat and avoid vendor lock-in
- Leverage the host of business-centric modules, commerce microservices, and flexible APIs to create seamless experiences
What Happens When Rich Functionality Meets Future-Proof Flexibility
279%
Increase Digital Revenue Growth In One Year
50%
Reduction in Technical Debt over Three Years
400%
Increase in Online Sales In One Year
Delivering Rich Customer Experiences
Commerce Leaders Count on Kibo
Resources
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