Use Cases
Increase Order Volume and Revenue With Real-Time Inventory Management
Generate more orders and more revenue with more visible inventory management
Real-Time Inventory Visibility
Inventory optimization starts with visibility
A single, real-time window into inventory information across all channels. Refine order fulfillment while reducing holding costs with real-time inventory visibility.
Sync inventory data
Reference a single source of truth across systems of record (ERP, WMS, POS, etc.).
Track inventory in-real time
Manage back-orders, future availability, in-transit, or on-hand anywhere.
Monitor inventory granularly
Optimize planning and replenishment at the SKU or variant level.
Confidently promise inventory
Eliminate the risk of stock-outs and cancellations for BOPIS or ship-to-home.
Create custom segments
Define your audience for different channel strategies, customer groups, fulfillment methods, or other needs.
Adjust allocation instantly
Mitigate channel depletion during high-volume events.
Never over-promise again
For most merchants, stock is only updated after an order is placed. Reserve-In-Cart enhances inventory management by protecting inventory in customers’ carts from being sold during the shopping experience, preventing lost sales.
Reserve-in-Cart can:
- Ensure inventory remains available for in-store pick-up during the shopping process and throughout checkout
- Prevent missed sales on time-sensitive goods such as tickets or hot product releases by limiting holding time
- Encourage conversions by displaying the inventory hold time
Promise now, deliver later
Meet customer demand, shorten wait times, and reduce carrying costs by promising future or in-transit inventory — while prioritizing existing orders with stock on hand.
KIBO’s Future Available-to-Promise:
- Increases a location’s capacity to fill BOPIS, Ship-to-Home, and consolidated Ship-to-Home orders
- Automates shipment actions when future inventory’s expected date or quantity changes on a scenario-basis
- Can be assigned to only select products to promote pre-orders of new or limited-time products
- Allows custom time horizons to ensure short shopper delivery timelines regardless of visibility timeline
Lynn Langenfeld
Director, OmniChannel Technologies, Gill
“KIBO tells us all our information about our fulfillments, our sales, even data points that we haven’t even thought of.
We can see the journey from when the customer started the order all the way through our business channels, dropshippers, our store fulfillment, anywhere that the order has gone.
Accelerate inventory management
Gain inventory visibility across all business functions in as little as 90 days.
Call Centers
- Reduce call times with access to unified inventory data
- Increase call center sales with future promising and in-transit inventory
Distribution Locations
- Source orders more efficiently and reduce split shipping costs
- Increase fill rate speed and order fill completion rate
eCommerce Site
- Grow trust and loyalty with inventory stock data and location accuracy
- Eliminate overpromising with reserve-in-cart inventory
Stores & Branches
- Drive foot traffic and reduce pick-up order cancellations
- Offer more products in stores without inventory holding risks
Optimize inventory management for every channel
In a fast-moving market, agility is key. Dynamically allocate inventory across channels, fulfillment methods, and customer groups to stay ahead of shifting demand and ensure product availability where it matters most.
How merchants benefit:
- Tailored Inventory Allocation – Segment inventory by channel, customer group, fulfillment method, or custom business needs.
- Flexible Inventory Strategies – Create emergency stock segments, virtual inventory for limited-time promotions, or region-specific allocations.
- Precision Control – Set inventory segments by percentage or unit count and define safety stock thresholds for each location.
Revenue growth after revealing omnichannel inventory to online customers.
Boost in BOPIS conversion rate after showing customers SKU-level inventory availability.
Increase in forecasted order volume after automating order routing based on inventory availability.
Help shoppers find what they need fast with inventory + AI search
There is nothing more frustrating than spending hours searching for the perfect product only to find out it’s out-of-stock at checkout.
With KIBO’s inventory management solution, shoppers only see items that are in-stock and purchasable, mitigating disappointment and driving conversions. See how retailers like ACE Hardware are using KIBO to boost product discovery with effective search experiences.
Marco Nobert
VP of CRM, Digital Marketing, eCommerce, Laura Canada
“KIBO is a big part of our success. By opening up inventory from stores, they helped us generate an extra 25% in revenue.”
“Those are sales that otherwise wouldn’t have been made because that inventory wouldn’t have been available to ecommerce customers.”
Resources
Stay Ahead of What Comes Next
Learn Market Insights & Trends. Discover Kibo Technology and Best Practices.
Back to resources Unlock Seamless Omnichannel Success with the Right Order Management System OMS Buyer’s Guide Part 1: Strategies for Seamless Omnichannel Success What’s Inside This Guide? Our comprehensive, three-part OMS Buyer’s Guide simplifies the complexities of selecting the right order management solution. In Part 1, you’ll discover: The Benefits of Omnichannel Order Management – […]
Back to resources On-Demand Webinar 5 Ways to Reduce B2B Commerce Complexity Join us for a 25-minute on-demand webinar featuring insights from Madhu Madhavan, VP of Professional Services at Kibo, and Braxton Stuart, EVP of Technology at Smith Commerce. In this session, they will explore 5 strategies to help distributors reduce Total Cost of Ownership […]
