The Forrester Wave: Order Management Systems, Q2 2023
Report

The Forrester Wave: Order Management Systems, Q2 2023

Download the Report

Kibo named as a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023

Forrester Wave Graphic for OMS

With order management becoming an increasingly critical component of the customer experience, it’s never been more important to find a tech solution that can solve for your unique business problems.

Now available, The Forrester Wave™: Order Management Systems, Q2 2023 helps you do that, evaluating the 8 most significant order management platform providers.

In the report, Kibo is recognized as a Strong Performer and described as a “best fit for organizations seeking a commerce-first approach to order management.” Forrester cited Kibo’s subscriptions management as the benefit of its unified commerce functionality, and that its “roadmap cites ML-based forecasting and optimization, as well as enhancements to routing logic and human processes.”

Read the report to learn:

  • Why Kibo was named a Strong Performer after being assessed across Forrester’s 34-criterion evaluation of order management system (OMS) providers
  • How each provider measures up and helps digital business professionals select the right one for their needs
  • What Forrester recommends to look for in an order management system (OMS) provider

*The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave™ are trademarks of Forrester Research, Inc. The Forrester Wave™ is a graphical representation of Forrester’s call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave™. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.

Kibo’s Key Highlights From The Report

  • Attained the highest scores possible in the criteria of supporting products and services, delivery model, and number of live installations.
  • The only vendor to receive the highest score possible in the subscriptions management criterion.
  • Achieved the highest score possible in the report (5.0) in the pre- and post- customer experience criterion.

See one of our pre-purchase order management experiences – the video highlights the role of inventory in search.

Kibo Resources

Recent Kibo Resources

Stay up to date on retail trends with the latest industry reports, analysis, and thought leadership from your partners at Kibo.

View all Resources

How B2B Distributors like Coastal Construction Products Leveraged Modern Technology to Outpace Competitors

How B2B Distributors like Coastal Construction Products Leveraged Modern Technology to Outpace Competitors

Join us for a free live webinar with our partner Ignitiv and client Coastal Construction as we discuss the roadblocks B2B eCommerce businesses often face in modern technology adoption and how similar organizations can and…

OMS Buyer's Guide Featured Image

OMS Buyer’s Guide

From understanding your unique business needs to evaluating vendors, this guide will help you make an informed decision and find the right OMS.

OMS RFP Template

Order Management System RFP Template

The editable RFP template will help you narrow your search and find an OMS solution that can meet your business and technical needs while future-proofing for evolving marketing and consumer trends.

eCommerce Replatforming: Step-by-Step Guide for B2B and B2C Companies
Guide

eCommerce Replatforming: Step-by-Step Guide for B2B and B2C Companies

Download this guide to learn how to choose the right eCommerce platform, what to consider before replatforming your eCommerce system, and how to calculate the total cost of ownership.

A Better Way to Buy and Build

What can you do when you start with rich commerce functionality and extend it to differentiate your unique value?  Simplify complex commerce today. See how.

Request a Demo