The Forrester Wave: Order Management Systems, Q2 2023
Report

The Forrester Wave: Order Management Systems, Q2 2023

Download the Report

Kibo named as a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023

Forrster
With order management becoming an increasingly critical component of the customer experience, it’s never been more important to find a tech solution that can solve for your unique business problems.

Now available, The Forrester Wave™: Order Management Systems, Q2 2023 helps you do that, evaluating the 8 most significant order management platform providers.

In the report, Kibo is recognized as a Strong Performer and described as a “best fit for organizations seeking a commerce-first approach to order management.” Forrester cited Kibo’s subscriptions management as the benefit of its unified commerce functionality, and that its “roadmap cites ML-based forecasting and optimization, as well as enhancements to routing logic and human processes.”

Read the report to learn:

  • Why Kibo was named a Strong Performer after being assessed across Forrester’s 34-criterion evaluation of order management system (OMS) providers
  • How each provider measures up and helps digital business professionals select the right one for their needs
  • What Forrester recommends to look for in an order management system (OMS) provider

*The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave™ are trademarks of Forrester Research, Inc. The Forrester Wave™ is a graphical representation of Forrester’s call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave™. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.

Kibo’s Key Highlights From The Report

  • Attained the highest scores possible in the criteria of supporting products and services, delivery model, and number of live installations.
  • The only vendor to receive the highest score possible in the subscriptions management criterion.
  • Achieved the highest score possible in the report (5.0) in the pre- and post- customer experience criterion.

See one of our pre-purchase order management experiences – the video highlights the role of inventory in search.

Kibo Resources

Recent Kibo Resources

Stay up to date on retail trends with the latest industry reports, analysis, and thought leadership from your partners at Kibo.

View all Resources

Graphic to promote a whitepaper
Whitepaper

Examining the Monolith vs Composable Debate Through Time

This whitepaper explores how historical tech trends influence today’s digital commerce strategies.

Scaling to New Heights: Unleashing Innovation with Cloud-Built Modern Technology
Webinar

Scaling to New Heights: Unleashing Innovation with Cloud-Built Modern Technology

Watch our on-demand webinar with AWS and Cognizant today as we discuss the power of composable, cloud-native technology and how retailers and brands can use modern architecture to unlock innovation and scale quickly.

Graphic to promote composable commerce guide
Guide

Guide: Making the Switch to Composable Commerce

From understanding the limitations of monolithic and homegrown systems to identifying the key advantages of composable architecture, this guide aims to help businesses navigate the transformative journey to composable commerce.

Guide to Building a Tech Stack for B2B Omnichannel Buyer Journeys
Guide

Guide to Building a Tech Stack for B2B Omnichannel Buyer Journeys

Learn how to navigate the complexities of selecting the perfect blend of technologies—eCommerce, order management, and subscriptions—for customer-centric B2B omnichannel commerce.

A Better Way to Buy and Build

What can you do when you start with rich commerce functionality and extend it to differentiate your unique value?  Simplify complex commerce today. See how.

Request a Demo