Solutions
We don’t fear complexity; we organize it. We transform fragmented, messy systems into a highly organized, efficient, and sophisticated operation.
Commerce + Order Management
System for Manufacturers
Unify B2B ecommerce, order management, subscriptions, AI search, dropship, and reverse logistics together on one MACH‑certified commerce platform.
- Self-service ordering for even your most configured products
- Precise signals to plants about what to build and where to ship
- Start with one capability or deploy the full stack, no ERP rip-and-replace
Trusted by Manufacturers Worldwide
Why Manufacturers Choose KIBO
Manufacturers don’t need another storefront. You need a digital services layer that can handle contract pricing, MOQ rules, complex fulfillment, and post‑purchase service—while still letting you move fast.
Unified
Commerce + OMS = One Brain
- Single data model for products, pricing, inventory, and orders
- Real-time inventory visibility and ATP/CTP across network
Modular
Composable by Design
- MACH-certified, API-first, headless architecture
- Integrates cleanly with ERP, WMS, PLM, and CPQ
Complete
Everything on One Platform
- Commerce, OMS, Subscriptions, AI Search, Dropship, Reverse Logistics, CMS
- Unlimited catalogs, sites, and price lists
Built for Manufacturing Reality
KIBO is designed around all of the complexities of manufacturing commerce, not retrofitted from B2C.
Real-time view of inventory and orders across plants, DCs, 3PLs, and dropship vendors.
Configure routing rules to balance cost, lead times, and SLAs.
Use Reverse Logistics to capture value from returns and refurbishments.
Launch B2B portals, D2C storefronts, and service portals on one platform
Support RFQ, quotes, contract pricing, and MOQs online
Use AI Search and Agentic Commerce to help buyers find and configure products fast.
Adopt incrementally, OMS, inventory promising, or cart & checkout first.
Well-documented REST APIs for catalog, pricing, inventory, orders, and routing
Extend with events and microservices without forking core code
One Platform for All Your Manufacturing Commerce
KIBO sits above your ERP as a digital services layer. The same products, price lists, inventory, and order logic power every experience: dealer portals, OEM sites, and D2C.
Handle Complex Catalogs,
Pricing & Accounts
- Master catalogs with unlimited child catalogs for regions, brands, or accounts
- Hierarchical price lists with inheritance, exclusivity, and volume breaks
- Entitlements so buyers only see products they can purchase
Self-service B2B Portals
Buyers Will Actually Use
- Shared carts and saved lists for buying teams
- PO and invoice terms with credit limits and approvals
- AI-powered search by part number, spec, or natural language
Real‑Time Inventory &
Reliable Promises
- Network-wide inventory visibility for plants, DCs, stores, and vendors
- Available-to-Promise / Capable-to-Promise for stock and configured products
- Segmented and reserved inventory for key customers and channels
Intelligent Sourcing & Fulfillment
- Rule-based order routing by cost, capacity, and region
- Support for split shipments, partials, backorders, and multi-step workflows
- Built-in returns and reverse-logistics flows
Packaged Microservices: Start Small, Win Fast
Cart & Checkout
Unified cart for B2B and D2C with PO payments, mixed carts, and negotiated pricing.
Catalog, Pricing & Promotions
Connect catalog, price lists, and promotions via APIs to existing portals or CPQ tools.
Inventory Visibility
Real-time, API-driven view of inventory by location, segment, or tag.
Inventory Promising
Central ATP/CTP and sourcing engine that powers any channel, including ERP, ecommerce, marketplaces, and more.
Subscriptions Add-On
Launch replenishment schedules or consumables, filters, and wear parts with account-specific pricing.
Agentic Commerce Add-On
Help buyers or reps assemble orders from BOMs, parts lists, or past purchases using AI Agents.
Add-Ons
Every package starts unified with Commerce, OMS, or both.
Extend with Add-Ons anytime, whenever you’re ready.
Subscriptions
Launch replenishment schedules or consumables, filters, and wear parts with account-specific pricing.
Agentic Commerce
Help buyers or reps assemble orders from BOMs, parts lists, or past purchases using AI Agents.
AI Search
Vector search reads part numbers, specs, and free‑text queries.
Dropship
Expand your catalog with products from suppliers / partners without owning the inventory.
Reverse Logistics
Configurable RMA policies and dispositions (refurbish, restock, scrap, recycle) to maximize asset recovery.
CMS / Content
Easily attach manuals, spec sheets, CAD files, and videos to catalog items for a richer experience.
Key Manufacturing
Use Cases
Manufacturing Use Cases KIBO Handles Best
From dealer networks to aftermarket parts, KIBO supports the revenue streams that matter most to manufacturers.
Dealer & Distributor Portals
- Account‑specific catalogs and pricing per dealer tier and territory.
- Shared carts, approvals, and PO terms per account.
- Guided selling using AI Search and Agentic Commerce.
OEM & Key Account Portals
- Contract pricing and assortment control for each OEM customer.
- CPQ‑like flows using configurable products and price lists.
Aftermarket Parts & Service
- Rich product data, fitment rules, and compatibility info in the catalog.
- AI Search tuned for long‑tail parts and fuzzy queries.
- Subscriptions and auto‑replenishment for high‑turn consumables.
Direct‑to‑ Consumer Spin‑Ups
- Launch D2C stores on the same platform you use for B2B.
- Reuse catalogs, pricing strategies, and OMS rules.
- Test new markets without restructuring your backend systems.
Multi‑Region / Multi‑Brand Manufacturing Groups
- Multiple master catalogs with child catalogs per region, brand, or business unit.
- Local currency, tax, and compliance supported via price lists and integrations
Built for Developers
Your developers shouldn’t have to fight the platform to deliver great experiences.
MACH‑certified architecture: Microservices, API‑first, cloud‑native, and headless.
Hundreds of REST APIs covering orders, inventory, routing, catalogs, price lists, and B2B accounts —documented with guides, examples, and best practices.
Extensibility without forks: Use extension points, webhooks, and serverless functions for custom business rules without touching core.
Tooling & ecosystem: Pre‑built integrations, SDKs, and connectors for ERP, WMS, PIM, and CMS, plus partner accelerators on AWS Marketplace.
Reserve inventory
// POST /commerce/inventory/v5/refresh
{
“locationCode”: “PLANT-NA-01”,
“items”: [
{ “productCode”: “VALVE-600PSI”, “quantity”: 120 },
{ “productCode”: “GSKT-40C-SET”, “quantity”: 480 }
]
}
Create order draft
// POST /commerce/orders/v1/order
{
“customerAccountId”: “ACME-INDUSTRIAL”,
“currencyCode”: “USD”,
“items”: [
{
“productCode”: “PUMP-9000”,
“quantity”: 2,
“fulfillmentLocationCode”: “DC-NA-01”
}
]
}
Apply account price list
// GET /commerce/pricelists/v1/price
// ?productCode=PUMP-9000&accountId=ACME-INDUSTRIAL
{
“productCode”: “PUMP-9000”,
“currencyCode”: “USD”,
“price”: 4200,
“priceListCode”: “ACME-IND-CONTRACT-2025”
}
Outcomes Manufacturers &
Distributors Are Seeing with KIBO
KIBO’s unified commerce and OMS platform is already orchestrating complex operations for enterprise retailers and brands — and those same capabilities are now tuned for manufacturers.
167% 
Return on Investment
Composite ROI for KIBO OMS in a Forrester Total Economic Impact™ study.
<6 Months 
Payback Period
Typical payback period for organizations deploying cloud‑native KIBO OMS.
Splits
Fewer Shipments per Order
Intelligent routing and consolidation reduce split shipments and premium freight.
