Dropship
KIBO Dropship. Built into Your Commerce Stack.
Add assortment, not overhead
KIBO unifies supplier onboarding, inventory accuracy, routing, and returns. Dropship integration with KIBO Commerce and Order Management offers unparalleled visibility and control.
- Accurate, real‑time availability to reduce oversells (RIS).
- Intelligent order routing with strategies, filters, and failovers.
- Unified operations for orders, pricing, checkout, and returns.
Key Benefits
Higher Profit Margins
Dropshipping stores generate 50% more profit than those solely relying on their own inventory.
Lower Cancel Rates
Real-time inventory visibility and tracking updates reduce refund and cancellation requests by 25%.
Higher Customer Satisfaction
84% of online shoppers are more likely to purchase when Estimated Delivery times are clearly listed.
How it Works
Step 1 — Onboard vendors
Public application, configurable forms, multi‑step approvals, & secure agreements.
Step 2 — Map catalog & govern offers
CSV/API/EDI intake. Map to master catalog. Control MAP, pricing floors/ceilings, and B2B pricing.
Step 3 — Route orders & promise delivery dates
Order Routing within KIBO OMS selects the optimal fulfiller; Estimated Delivery Date (EDD) is surfaced pre‑purchase.
Step 4 — Fulfill & track
Vendors ship; View shipments and exceptions visible in KIBO UI.
Step 5 — Returns & reverse logistics
RMA flows with disposition suggestions via Reverse Logistics integration.
Operator control, seller productivity. Zero confusion.
Operator. What you Control.
Rules & approvals, SLA dashboards, vendor health, financials for procurement and compliance management.
Seller. What Partners See.
Catalog upload (CSV/API/EDI), price & inventory updates, orders, returns, enabling high partner self-serviceability.
Controls & SLAs
Guardrails for pricing, promise, and performance.
Why “built‑in” matters: With Dropship inside KIBO, cart, checkout, and promotions stay consistent. No split flows.
- Pricing governance — Minimum Advertised Price (MAP) & discount restrictions via price lists.
- Intelligent order routing strategies — Scenarios, filters, rankings, and failovers.
- Accurate availability — Real-time Inventory Service (RIS) for unified inventory visibility.
- EDD & promise control — Set clear delivery expectations.
- Returns & reverse logistics — Automated return rules and disposition suggestions.
Partner Integration Protocols
Meet your partners where they are: API, EDI, or SFTP.
- EDI: Standard transactions such as 832 (catalog), 846 (inventory), 850 (PO), 855 (PO ack), 856 (ASN), 810 (invoice) are supported in KIBO’s approach.
CTA: Explore KIBO’s EDI Platform - APIs: REST for Catalog, Inventory, Orders, Shipments, Returns; OAuth/API keys (see API overviews).
CTA: Explore KIBO APIs - SFTP/CSV Upload: For long‑tail partners not API/EDI‑ready
Dropship Use Cases
Practical playbooks by segment.
Retail (B2C)
Endless aisle without endless risk
Problem
Limited on‑hand assortment; need to avoid overbuying and stockouts.
How KIBO Dropship helps
- Onboard vetted suppliers with approvals; enforce MAP
- Route across DC/store/dropship with EDD on PDP/checkout
- One cart & checkout throughout customer experience
Outcomes
faster time‑to‑onboard, catalog expansion, lower cancellation rate, high on‑time ship %
Manufacturer (B2B & D2C)
Compliance‑friendly Dropship Vendor (DSV)
Problem
Retailer Dropship Vendor (DSV) compliance + adjacent category expansion.
How KIBO Dropship helps
- Supports B2B price lists (MAP/MSRP/cost)
- Onboard suppliers via API/EDI/SFTP
- Route & reconcile in one OMS; manage returns centrally
Outcomes
fewer chargebacks, Higher DSV compliance, more Gross Merchandise Value (GMV), avoid out-of-stock (OOS)
FAQs
Do we have to pick EDI or API?
KIBO supports both API and EDI standards, plus SFTP/CSV for partners who need it.
How does KIBO avoid split carts or broken promos?
KIBO supports both API and EDI standards, plus SFTP/CSV for partners who need it.
How do you control pricing/brand compliance (MAP)?
Minimum Advertised Price (MAP) and discount restrictions are handled via Price Lists in KIBO.
Can we promise delivery dates for dropship items?
Yes—use EDD Suggestion with your intelligent order routing rules to calculate and display dates pre-purchase.
How are returns handled?
Returns (including KIBO Reverse Logistics) are managed in KIBO; routing can suggest the best return and disposition location.
