Composable Commerce

Built for Growth, Control, & Real-Time Execution

Power high-conversion experiences across B2C and B2B on one headless, API-first platform. Launch fast, iterate faster, and scale with confidence — without locking your business into rigid suites.

Trusted to run complex, high-volume commerce at scale

“KIBO was willing to build, adapt, and create solutions for our needs. Other platforms wanted us to conform to their systems, but KIBO was willing to make it work for us.”

— Emily Wright Senior Digital Product Manager, Go! Retail Group (Calendars.com)

Launch Fast. Drive Conversion Faster.

  • Deploy MVPs and complex B2B buyer portals in weeks.

  • Add features without replatforming.

Win the Cart with Intelligence

  • Boost AOV using AI Search, promotions, and persistent carts.

  • Enable self-service for B2B accounts.

Operate with 
Precision.

  • Meet delivery dates with real-time inventory and routing.

  • Orchestrate orders against contracts/SLAs.

Unified Platform 
for B2C & B2B

Support consumer and account-based buying with price lists, quotes, approvals, POs, and account hierarchies out of the box.

Headless, Microservices Architecture

Compose the capabilities you need (catalog, cart, checkout, payments, orders, search, CMS) and deploy at your pace.

Universal Cart 
& Fast Checkout

Boost conversions with persistent carts, advanced promo logic, and multi-ship orders.

AI Vector Search 
+ Live Inventory

Show only in-stock or coming-soon products and fine-tune relevance.

Real-Time Inventory 
& Smart Routing

Unify stores, DCs, dropship, and marketplace orders with intelligent orchestration.

Grow Assortment with Marketplace & Dropship

Natively integrate with your commerce and OMS stack for easy catalog expansion.

Work the Way You Want

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Build Your Roadmap not Someone Else’s.

Modern shoppers move fast. If promises are vague or slow, they abandon cart

KIBO is headless and microservices-based: Deploy in phases or a complete solution. 
Buy what you need and scale when you’re ready.

Purchase Orders Capability Accept PO numbers, net terms, and custom payment workflows.
Invoices Capability Generate accurate invoices with account-specific pricing and credit terms.
Products & Attributes Capability Manage technical specs, compatibility data, and product hierarchies centrally.
Quotes Capability Create, approve, and convert quotes into orders seamlessly.
Catalog Capability Manage account-specific catalogs with negotiated pricing and product visibility.
Bundles & Kits Capability Offer pre-configured kits and volume bundles with custom pricing.
Routing Capability Optimize fulfillment based on cost, service level, and inventory availability.
Shipment Capability Track partial shipments, backorders, and multi-location deliveries in real time.
Fulfillment & Delivery Capability Enable branch pickup, direct ship, and job-site delivery options.
Returns Add-on Process returns, exchanges, and warranty claims with account-specific rules.
Branch Add-on Manage inventory, pricing, and fulfillment across distributed branch networks.

Modern shoppers move fast. If promises are vague or slow, they abandon cart

KIBO is headless and microservices-based: Deploy in phases or a complete solution. 
Buy what you need and scale when you’re ready.

Products & Attributes Capability Structure product details, specifications, and attributes for accurate discovery.
Bundles Capability Create kits and product bundles with flexible pricing rules.
Catalog Capability Centralize product data, manage variants, and publish across channels.
Tax Capability Calculate accurate tax rates by location with flexible integrations.
Returns Capability Automate refunds, exchanges, and return routing based on rules.
Store Capability Power in-store pickup, curbside, and endless aisle fulfillment options.
Fulfillment & Delivery Capability Enable BOPIS, ship-from-store, delivery, and mixed-mode fulfillment seamlessly.
Shipment Add-on Track multi-piece and split shipments with real-time status updates.

Modern shoppers move fast. If promises are vague or slow, they abandon cart

KIBO is headless and microservices-based: Deploy in phases or a complete solution. 
Buy what you need and scale when you’re ready.

Products

Commerce

Headless storefronts and experiences for B2C/B2B, visual merchandising, promotions, and content. →

Order Management

Real‑time inventory, promising, order orchestration, and store fulfillment. →

Add-Ons

Subscriptions

Advanced billing cycles and entitlements. →

Reverse Logistics

Returns and exchanges that protect margin. →

Dropship

Expand assortment without inventory risk. →

AI Search

Intent‑aware vector-power and LLM-based semantic search. →

CMS

Headless CMS to build storefronts and manage content across channels. →

Agentic Commerce

AI agents that automate tasks across commerce, order management and support. →

Packaged Microservice

Cart & Checkout

PCI‑ready cart/checkout to accelerate launches. →

Catalog, Pricing & Promotions

Centralize product, price, and promo logic. →

Inventory Visibility

Real-time inventory visibility across all locations. →

Inventory Promising

Real-time inventory visibility across all locations, plus smart order routing. →

Modern shoppers move fast. If promises are vague or slow, they abandon cart

KIBO is headless and microservices-based: Deploy in phases or a complete solution. 
Buy what you need and scale when you’re ready.

Products

Commerce

Headless storefronts and experiences for B2C/B2B, visual merchandising, promotions, and content. →

Order Management

Real‑time inventory, promising, order orchestration, and store fulfillment. →

Subscriptions

Advanced billing cycles and entitlements. →

Reverse Logistics

Returns and exchanges that protect margin. →

Dropship

Expand assortment without inventory risk. →

AI Search

Intent‑aware vector-power and LLM-based semantic search. →

CMS

Headless CMS to build storefronts and manage content across channels. →

Agentic Commerce

AI agents that automate tasks across commerce, order management and support. →

Cart & Checkout

PCI‑ready cart/checkout to accelerate launches. →

Catalog, Pricing & Promotions

Centralize product, price, and promo logic. →

Inventory Visibility

Real-time inventory visibility across all locations. →

Inventory Promising

Real-time inventory visibility across all locations, plus smart order routing. →

65%

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faster implementation

Accelerated timelines versus multi-vendor approaches.

117%

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YoY revenue lift

Example outcome from a KIBO subscriptions customer (Proactiv) after consolidating on KIBO.

50%

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fewer integrations

Platform consolidation reduces integration overhead and technical risk.

Commerce Agents.
Automation Built for Growth.

These agents simplify complex tasks for every user, from shopper and CSR to developer,, providing instant answers, generating code, and continuously tuning core commerce processes.

Engage

Conversational agents for shopping, service, and replenishment

Configure

Execute tasks and change system settings.

Tune

Interpret complex data and system decisions

Explain

Automatically optimizes system variables based on business goals

65%

Icon

faster implementation

Accelerated timelines versus multi-vendor approaches.

50%

Icon

YoY revenue lift

Example outcome from a KIBO subscriptions customer (Proactiv) after consolidating on KIBO.

50%

Icon

fewer integrations

Platform consolidation reduces integration overhead and technical risk.

Tiers

Choose a plan that fits your goals today and grows with you tomorrow.

Starter

Core services to get moving quickly

  • Catalog
  • Cart
  • Checkout
  • Payments
  • Orders
  • Customer Service
  • Reporting
  • Optional Front-end Hosting

Essentials

Everything in the Starter plus

  • Promotions/Discounts
  • Category Merchandising
  • Inventory
  • Optional Front-end Hosting
  • Optional: Subscriptions

Advanced

Everything in Essentials plus
  • AI Search and Searchandizing Capabilities
  • Optional Front-end Hosting
  • Optional: Subscriptions

Complete

Everything in Advanced plus
  • CMS
  • Optional Front-end Hosting
  • Optional: Subscriptions

Starter

Core services to get moving quickly

  • Catalog
  • Cart
  • Checkout
  • Payments
  • Orders
  • Customer Service
  • Reporting
  • Optional Front-end Hosting

Essentials

Everything in the Starter plus

  • Promotions/Discounts
  • Category Merchandising
  • Inventory
  • Optional Front-end Hosting
  • Optional: Subscriptions

Advanced

Everything in Essentials plus
  • AI Search and Searchandizing Capabilities
  • Optional Front-end Hosting
  • Optional: Subscriptions
  • CMS

Commerce + Order Management.
The Perfect Pair.

Choose a plan that fits your goals today and grows with you tomorrow.

Tie Commerce to KIBO OMS for end-to-end control.

  • Live, network-wide inventory for accurate promises.
  • Smart sourcing & routing to hit SLAs at the best cost.
  • Fulfillment programs like BOPIS, ship-from-store, 
 & dropship, all governed in one place.
Forrester
Report
Commerce Order
Podcast
NRF
Events

Your Journey Starts Here

Engage Agent

Conversational agents for shopping, service, and replenishment

Where can I buy the green jacket today?

Configure

Execute tasks and change system settings.

Discount all green jackets by 10% this week.

Tune

Interpret complex data and system decisions

Reduce the number of split shipments 20%.

Explain

Automatically optimizes system variables based on business goals

Why is our EMEA expansion slowing?

Commere Agents
Shopper

Conversational shopping copilot that answers product questions, checks availability, adds to cart, and can place the order in one flow.

Commere Agents
Promotions

Creates and validates promotions, schedules activation, and safeguards margin by preventing stacking and enforcing eligibility.

Commerce Agents
Merchandising

Generates product descriptions and SEO metadata, translates content across locales, and publishes to the catalog.

Commere + OMS
Customer Success

Looks up orders, edits lines, applies coupons, and initiates refunds/returns while deflecting WISMO and post‑purchase tickets.

Commere + OMS
Analytics

Answers natural‑language questions with charts, anomaly detection, and prescriptive recommendations.

Commere + OMS
Developer

Surfaces API documentation and generates production‑ready code or containers, including error handling and integrations, supporting managed extensibility.

OMS Agents
Order Routing

Proposes routing rules, explains decisions, and optimizes source selection.

OMS Agents
Reverse Logistics

Automates per‑item disposition, routes to the right node, and confirms restock for resale.

OMS Agents
Forecasting

Generates demand forecasts and recommends purchasing, transfers, or rebalancing.

Forecasting Agents