Solutions
We don’t fear complexity; we organize it. We transform fragmented, messy systems into a highly organized, efficient, and sophisticated operation.
Unified Commerce for
Grocery & Food Retail
Serve busy shoppers and business customers with one platform for grocery ecommerce storefronts, stores, dark stores, and delivery.
- Real-time inventory and pickup/delivery slot availability accurate to the store
- AI Search understands dietary needs, basket affinities, and substitutions
- Modular platform so you can start with OMS, Commerce, or microservices
Trusted by high-volume grocers and food retailers who run BOPIS, curbside, and delivery orchestration on KIBO Commerce and Order Management.
Taming the Tangle of
Grocery Commerce
Grocery margins are thin, baskets are complex, and every order needs to be fresh, complete, and on time, even when demand spikes.
Complex Item Handling
Perishables, substitutions, and variable-weight items strain systems.
Capacity
Blindness
Store capacity and delivery windows live outside your ecommerce system.
Disjointed
Loyalty
Promotions and offers are disconnected across channels.
Why Grocers Choose KIBO for Real-Time
Inventory & Unified Fulfillment
Real-time store inventory • Slot-aware promising • OMS + Commerce in one platform • Packaged microservices
Real-time store-level availability
- Up-to-the-minute inventory across stores and DCs
- Confidently expose slot options and pickup windows
Built for
perishable-
friendly fulfillment
- Optimize fulfillment for freshness, substitution rules, and local delivery
- Protect margin with intelligent order routing strategies via KIBO OMS
Composable for ecommerce, marketplace, and B2B
- Start with OMS, inventory, or full Commerce
- Add Subscriptions, Dropship, and Agentic Commerce as needed
Everything you need
for unified grocery commerce
Grocery demands deep inventory accuracy, complex fulfillment, and high-frequency ordering. KIBO’s unified Commerce and OMS portfolio wraps these needs into one composable platform.
Commerce Product
Multi-banner management with regional pricing, coupons, loyalty, B2B capabilities.
Order Management Product
Unified inventory enables accurate availability, substitutions, and freshness-aware routing.
Subscriptions Add-On
Automate replenishment for staples, curated boxes, and membership perks.
Agentic Commerce Add-On
AI agents can help build dietary-specific baskets, assist substitutions, optimize promotions.
AI Search Add-On
Vector and semantic search interprets everyday queries, handles dietary tags, real-time availability.
Reverse Logistics Add-On
Automated refunds and replacements improve sourcing and promotion analytics.
Dropship Add-On
Expand assortment with specialty products while controlling checkout experience.
CMS Add-On
Manage recipes, meal plans, dietary content linked to shopping.
Products
Commerce
Multi-banner management with regional pricing, coupons, loyalty, B2B capabilities. →
Order Management
Unified inventory enables accurate availability, substitutions, and freshness-aware routing. →
Add-Ons
Subscriptions
Automate replenishment for staples, curated boxes, and membership perks. →
Agentic Commerce
AI agents can help build dietary-specific baskets, assist substitutions, optimize promotions. →
AI Search
Vector and semantic search interprets everyday queries, handles dietary tags, real-time availability. →
Reverse Logistics
Automated refunds and replacements improve sourcing and promotion analytics. →
Dropship
Expand assortment with specialty products while controlling checkout experience. →
CMS
Manage recipes, meal plans, dietary content linked to shopping. →
Packaged Microservice
Cart & Checkout
High-performance cart and checkout that handles large baskets, split shipments, and mixed fulfillment types. →
Catalog, Pricing & Promotions
Centralize complex pricing rules, loyalty offers, and promotion campaigns across banners and regions. →
Inventory Visibility
Real-time, location-aware inventory for store-level availability and pick lists. →
Intelligent Promising
Accurate delivery estimates based on availability, lead times, routing. →
Products
Commerce
Multi-banner management with regional pricing, coupons, loyalty, B2B capabilities. →
Order Management
Unified inventory enables accurate availability, substitutions, and freshness-aware routing. →
Add-Ons
Subscriptions
Automate replenishment for staples, curated boxes, and membership perks. →
Agentic Commerce
AI agents can help build dietary-specific baskets, assist substitutions, optimize promotions. →
AI Search
Vector and semantic search interprets everyday queries, handles dietary tags, real-time availability. →
Reverse Logistics
Automated refunds and replacements improve sourcing and promotion analytics. →
Dropship
Expand assortment with specialty products while controlling checkout experience. →
CMS
Manage recipes, meal plans, dietary content linked to shopping. →
Microservices
Cart & Checkout
High-performance cart and checkout that handles large baskets, split shipments, and mixed fulfillment types. →
Catalog, Pricing & Promotions
Centralize complex pricing rules, loyalty offers, and promotion campaigns across banners and regions. →
Inventory Visibility
Real-time, location-aware inventory for store-level availability and pick lists. →
Intelligent Promising
Combine inventory, routing strategies, and carrier/slot logic to promise accurate delivery or pickup windows. →
A Grocery-First Solution
for B2C & B2B Revenue
Grocery commerce is omnichannel retail with click & collect, same-day delivery, wholesale, and foodservice. KIBO orchestrates all on one stack.
B2C & Retail Banners
- Launch storefronts with weekly ads, shoppable recipes, and coupons
- Show real-time store inventory, fees, and pickup windows
- Use promotions and recommendations to grow basket size
B2B Foodservice & Wholesale
- Offer self-service portals with contract pricing and order guides
- Support standing orders, bulk ordering, and substitutions
- Expose curated assortments via dropship and marketplace
Built for brand teams
and engineering teams
For digital, merch, and marketing teams
- Manage categories and substitutions and highlight private label and seasonal items with AI search and catalog tools
- Set up promotions and loyalty offers with the pricing and discounts engine
- Launch campaigns around recipes and dietary journeys with CMS
- Monitor slot utilization and fulfillment performance through OMS dashboards
Developers & Architects
- Use REST, GraphQL APIs, webhooks, and event streams to integrate
- Configure Order Routing strategies for carrier selection and perishable handling
- Start with OMS and inventory microservices, adopt Commerce later
- Deploy composably while keeping legacy systems where they add value
Modernize Grocery Operations
without Risking Every Lane at Once
OMS & slotting first
Best when: Inventory accuracy, slot reliability, and fulfillment cost are main pain points.
Includes: KIBO Order Management or Inventory Promising integrated with existing ecommerce, POS, and last-mile partners.
Experience and
merchandising first
Best when: Shoppers are frustrated by UX, search, and promotions, but OMS is solid.
Includes: KIBO Commerce, AI Search, and CMS connected to current OMS.
FAQs
Can we start with just OMS or inventory and keep our existing eCommerce site?
Yes. Many grocers start by adopting KIBO OMS, or our Inventory Visibility module, behind an existing ecommerce front-end and then gradually move storefronts or channels to KIBO Commerce.
Does KIBO support BOPIS, curbside, and ship-from-store out of the box?
Yes. KIBO supports multiple fulfillment types including BOPIS (buy online pick up in store), curbside, ship-to-home, and transfer, all managed through the Fulfiller UI.
How does KIBO handle substitutions?
You configure substitution preferences and business rules, then use the Fulfiller UI and OMS to guide associates through substitutions and keep customers informed via messaging.
Can we support multiple banners or regions on one implementation?
Yes. KIBO supports multi-site commerce, catalog and pricing configuration, and routing rules by site, region, or banner.
Does KIBO offer subscriptions for staples and recurring orders?
Yes. KIBO Subscriptions runs with KIBO Commerce and OMS (optional) to support recurring deliveries and pickups.
