The Total Economic Impact™ Of KIBO Order Management
- 167% Return on Investment
- $8M Net Present Value
- $12.8M Benefits PV
- < 6 Months Payback
KIBO is Named Leader in The Forrester Wave™: Commerce Solutions Q3 Report. Get the Report Now!
KIBO is Named Leader in The Forrester Wave™: Commerce Solutions Q3 Report. Get the Report Now!
Meet KIBO in Paris — 15–17 September 2026
Visit KIBO at stand I-060 to talk through KIBO AI, generally available since August, and how it runs across our unified commerce and order management platform. While you’re there, Join Lawrence Roycroft, VP EMEA for a fireside chat with our client: 8 Markets. 115% Growth. Zero Replatforms: 5 Years Inside Al-Futtaim’s Commerce Strategy powered by KIBO
Date:
15–17 September 2026
Venue:
Paris Expo Porte de Versailles, 1 Place de la Porte de Versailles, 75015 Paris
Location:
Paris, France
Stand:
Stand I-060
Al-Futtaim chose KIBO in 2021 with a single market live. Five years on they run eight countries across two continents, they have doubled order volume in a single year, and they have moved their storefront to a headless architecture, without ever replatforming. Eric Meulien joins Lawrence Roycroft to explain how.
Date & Time:
Tuesday 15 September 2026, 12:15–12:45
Format:
Fireside chat
Speaker
Al-Futtaim chose KIBO in 2021 with one market. Five years later you run eight countries across two continents, you doubled order volume in a single year, and you moved your storefront to a headless architecture – without ever replatforming.
Date & Time:
Tuesday 15 September 2026, 12:15–12:45
Format:
Fireside chat
Speaker
Stop by stand I-060 to talk through how KIBO AI works across commerce and order management on a single data model — one agent experience spanning discovery, checkout, order status and returns, with no handoff between systems. Our EMEA team will be on the floor all three days to talk platform fit, show you what’s shipped, and dig into the commerce challenges specific to your business.
Stand:
I-060
The people you’ll meet at stand I-060. Book time with any of them ahead of the show.
KIBO is the only Leader in the Commerce Solutions Wave to also be named a Leader in The Forrester Wave™: Order Management Systems, Q1 2025.
Increase your employee productivity, improve customer experience and optimise your operations for all roles across commerce and order management with agentic, AI search, and machine learning for B2C and B2B. Generally available since 5 August 2026, with all five functions live: Engage, Configure, Explain, Analyze and Optimize.
Lower resolution cost
Lower resolution time
Productivity increase
KIBO AI is model-agnostic by design. Connect OpenAI, Anthropic, Google Gemini or open-weight models, and switch or layer them as your needs and the technology evolve. You’re never tied to one vendor’s pricing, roadmap or release cycle — and you’re never locked out of the next meaningful model improvement.
Read Lawrence Roycroft on why model choice matters — “Breaking Free From Lock-In: The Case for Bring Your Own AI Model”
For European businesses, AI governance is a procurement question today, not a future one. KIBO AI answers it with mechanisms rather than assurances: any action that would change data stops for human approval before it executes, every Playbook runs under its author’s own access rights, and every run is logged with what it saw, what it changed and who approved it. Freedom within control, not autonomy without oversight.
Supporting points:
We’re finalising our full lineup of activities for Paris. Check back soon for panellist announcements, on-stand demo times, and any additional events across the three days.
In the meantime, explore our resources to learn more about how KIBO helps retailers, manufacturers and distributors turn complex, fragmented commerce operations into a streamlined, scalable digital engine.
