Solutions
We don’t fear complexity; we organize it. We transform fragmented, messy systems into a highly organized, efficient, and sophisticated operation.
Unified B2B Commerce.
From Quote to Cash.
Stop juggling portals, spreadsheets, and batch jobs. KIBO unifies Commerce + Order Management with AI so you can price and quote confidently, route intelligently, edit orders mid‑flight, and manage returns and replenishment—all on one platform.
Trusted to run complex, high-volume commerce at scale
“KIBO’s ability to define complex data on the back end and customize cleanly was a real advantage.”
— CTO, Fortis Life Sciences.
Why B2B Needs a Unified Engine
B2B buyers expect a digital experience as smooth as B2C, yet legacy bolt‑ons and patchwork stacks create manual touches, pricing errors, and costly expedites. KIBO’s B2B ecommerce platform fixes the root cause with one data model and one orchestration brain, combining real‑time inventory, SLA‑aware routing, editable orders, and reverse logistics in the same system.
What Makes KIBO's B2B
Commerce Platform Different
Unified
Experience and execution share one view of customers, catalogs, pricing, orders, and inventory.
Complete
B2B customer portals, marketplace & dropship, and replenishment all run on the same stack.
Modular
Launch what you need now; add or swap components without re‑platforming.
Build Your Roadmap not Someone Else’s.
Modern shoppers move fast. If promises are vague or slow, they abandon cart
KIBO is headless and microservices-based: Deploy in phases or a complete solution. Buy what you need and scale when you’re ready.
Modern shoppers move fast. If promises are vague or slow, they abandon cart
KIBO is headless and microservices-based: Deploy in phases or a complete solution. Buy what you need and scale when you’re ready.
Catalog
Master/child catalogs for multi-brand, multi-site setups, with unlimited customer attributes.
Purchase Orders
Empower clients to pay using net terms and credit based on the terms and conditions agreed upon in your contract.
Quotes
Manage complex B2B contracts and build quotes with specific pricing requirements.
Approval Workflow Processes
Run quotes and purchasing through a series of approvals tuned to your client’s internal purchasing cycle.
Custom Account Roles
Build roles by client based on their needs. Map accurately to their purchasing cycles to improve frequency and processing of orders.
Payments
Pre-built gateways plus support for custom gateways when you need special flows or providers. Supports ACH, credit, and terms.
Orders
Full lifecycle management, with order on behalf, draft orders, modifications, cancellations, and exceptions.
Support
CSR tools for order edits, returns, appeasements, and secure role-based access; cart takeover when needed.
Reporting
Pre-built dashboards and custom reports across channels and teams—insights you can act on.
Hosting
Optional front-end hosting to accelerate delivery and keep performance tight.
Pricing
Segment and account-based price lists with advanced rules for complex scenarios.
Promotions
Launch sophisticated promo logic without IT bottlenecks; test and scale quickly.
Account Hierarchy
Work with subsidiaries and multi-national companies with multiple brands and manage an account hierarchy and contract map for efficient workflows.
Quick Order
Optimized for repeat purchasing and bulk uploads.
Lists
Saveable, shareable order lists for teams and frequent reordering.
B2B Attributes
Custom attributes for customers, products, and accounts to drive specific business logic.
Merchandising
Category and searchandising controls to curate discovery and boost AOV.
Inventory
Multi-location control with live visibility for every channel.
AI Search
Native vector + semantic search for conversational queries with business guardrails.
Searchandising
Tune relevance, apply rules/boosts, preview results, then publish confidently.
CMS
Build portals with ease creating customized experiences using drag and drop but with the extensibility needed for limitless experiences.
Products
Commerce
Headless storefronts and experiences for B2C/B2B, visual merchandising, promotions, and content. →
Order Management
Real‑time inventory, promising, order orchestration, and store fulfillment. →
Add-Ons
Subscriptions
Advanced billing cycles and entitlements. →
Reverse Logistics
Returns and exchanges that protect margin. →
Dropship
Expand assortment without inventory risk. →
AI Search
Intent‑aware vector-power and LLM-based semantic search. →
CMS
Headless CMS to build storefronts and manage content across channels. →
Agentic Commerce
AI agents that automate tasks across commerce, order management and support. →
Microservices
Cart & Checkout
PCI‑ready cart/checkout to accelerate launches. →
Catalog, Pricing & Promotions
Centralize product, price, and promo logic. →
Inventory Visibility
Real-time inventory visibility across all locations. →
Inventory Promising
Real-time inventory visibility across all locations, plus smart order routing. →
Catalog
Master/child catalogs for multi-brand, multi-site setups, with unlimited customer attributes. →
Purchase Orders
Empower clients to pay using net terms and credit based on the terms and conditions agreed upon in your contract. →
Quotes
Manage complex B2B contracts and build quotes with specific pricing requirements. →
Approval Workflow Processes
Run quotes and purchasing through a series of approvals tuned to your client’s internal purchasing cycle. →
Custom Account Roles
Build roles by client based on their needs. Map accurately to their purchasing cycles to improve frequency and processing of orders. →
Payments
Pre-built gateways plus support for custom gateways when you need special flows or providers. Supports ACH, credit, and terms. →
Orders
Full lifecycle management, with order on behalf, draft orders, modifications, cancellations, and exceptions. →
Support
CSR tools for order edits, returns, appeasements, and secure role-based access; cart takeover when needed. →
Reporting
Pre-built dashboards and custom reports across channels and teams—insights you can act on. →
Hosting
Optional front-end hosting to accelerate delivery and keep performance tight. →
Pricing
Segment and account-based price lists with advanced rules for complex scenarios. →
Promotions
Launch sophisticated promo logic without IT bottlenecks; test and scale quickly. →
Account Hierarchy
Work with subsidiaries and multi-national companies with multiple brands and manage an account hierarchy and contract map for efficient workflows. →
Quick Order
Optimized for repeat purchasing and bulk uploads. →
Lists
Saveable, shareable order lists for teams and frequent reordering. →
B2B Attributes
Custom attributes for customers, products, and accounts to drive specific business logic. →
Merchandising
Category and searchandising controls to curate discovery and boost AOV. →
Inventory
Multi-location control with live visibility for every channel. →
AI Search
Native vector + semantic search for conversational queries with business guardrails. →
Searchandising
Tune relevance, apply rules/boosts, preview results, then publish confidently. →
CMS
Build portals with ease creating customized experiences using drag and drop but with the extensibility needed for limitless experiences. →
Customer Outcomes
Teams adopt KIBO to unlock growth and reliability.
296% 
Digital Revenue
67% 
fewer returns
99%
promise accuracy
50%
Reduced Escalations
How our B2B commerce platform works
Step 1 — Discover & Configure
AI vector search and account-specific catalogs make SKUs findable
Configurable and kit products supported out-of-the-box
Step 2 — Quote & Approve
Contract pricing and approval workflows streamline quote-to-cash
POs, net terms, and tax handled seamlessly
Step 3 — Route & Promise
Real-time ATP/CTP and routing so you meet SLAs
Dropship and EDI included for vendor integration
Step 4 — Deliver & Support
Buyers and reps edit orders mid-flight easily
RMAs and reverse logistics handled within KIBO
Solutions by Industry
Capabilities for
Buyers & Sellers
Unified Account & Support Hub – Multi-tier hierarchies, roles, approval workflows, POs/net terms/tax, and call-center UI for real-time support.
Complex Catalog & Pricing – Parent/child catalogs by brand/region/channel; account-specific price lists; layered promotions.
Inventory & Order Orchestration – End-to-end order lifecycle, EDD, intelligent routing, dropship/EDI, auto‑replenishment.
Business Management & Control – Multi-site/brand portals, headless CMS, analytics, enterprise security/compliance.
Agentic AI for B2B
Reverse Logistics Agent
accelerates returns decisions
Order Routing Agent
finds the cheapest on‑time path
Buyer & Merchandiser Agents
speed discovery and conversion
Analytics/Forecasting Agents
predict demand to prevent stockouts.
Buyer Agents
speed discovery and conversion
Forecasting Agents
Generate detailed insights and reports.
Commerce Platform
Built for B2B Complexity
Contract‑aware pricing
Account‑specific assortments
Configurable products and kits
Bulk order import
Quote‑to‑order with clean audits
CMS Add-On
Headless CMS and visual page editor for rapid updates and brand control.
Dropship Add-On
Expand catalog depth without inventory risk; vendor self-service with OMS-level control.
AI Vector Search Add-On
Native vector + keyword search powered by modern LLMs; conversational queries with merchandiser controls.
MCP Server Add-On
Let buyers interact with your catalog through modern AI surfaces.
Marketplace Add-On
Onboard sellers fast and manage third-party assortment with unified operations and payouts.
Add-Ons
Every package starts unified with Commerce, OMS, or both.
Extend with Add-Ons anytime, whenever you’re ready.
Tiers
Choose a plan that fits your goals today and grows with you tomorrow.
Start
Unified core (Commerce + OMS), catalog/checkout, POs, basic reporting; optional hosted front‑end.
Essentials
Adds quotes & pricing, promotions, account management, inventory service, field sales, quick order; optional Subscriptions.
Advanced
Adds AI Vector Search, searchandising, multi‑location inventory, EDD, dropship/EDI; optional Reverse Logistics.
Complete
Adds personalization, headless CMS/page builder, Marketplace, advanced analytics; optional Connect Hub & MCP Server.
Recognized
