The B2B Ecommerce Platform Built for Quote‑to‑Cash
Run quoting, contract pricing, purchase orders, and self‑service ordering on one B2B ecommerce platform, with native AI that quotes, serves buyers, and moves orders without manual touches. Built for B2B complexity out of the box; open enough to swap any piece.
Global Companies Trust KIBO to Power Commerce.
“KIBO’s ability to define complex data on the back end and customize cleanly was a real advantage.”
Powering discovery, bench to breakthrough. Source-to-bench reagents, tools, and custom manufacturing services for research, diagnostic, and therapeutic customers worldwide.
B2B Complexity Lives in the Gaps Between Systems.
A single purchase order touches your ERP, storefront, warehouse network, and vendors before anything ships, and buyers raised on consumer ecommerce still expect self‑service, accurate inventory, and delivery dates you can keep.
KIBO closes the gaps with one commerce platform for quoting, contract pricing, self‑service ordering, and order orchestration, with native AI built in, so you can sell to B2B customers and channel partners with consumer‑grade experiences.
B2B Complexity, Handled Natively.
Accounts, contract pricing, quotes, POs, and order orchestration, with AI built in and your ERP kept in place.
B2B Selling Made Simple
Run contract pricing, negotiated quotes, and purchase orders without the spreadsheets.
Unlimited price lists hold customer‑specific and contract rates. Tiered and volume pricing and stackable discounts apply automatically by customer segment. Quotes run the full lifecycle from request to approval to converted order, with negotiated pricing and promotions applying correctly through every round. PO purchasing with credit limits, payment terms, and purchase limit rules keeps every deal inside your guardrails, so sellers close complex deals without custom code or side spreadsheets.
B2B Selling Made Simple
Run contract pricing, negotiated quotes, and purchase orders without the spreadsheets.
Unlimited price lists hold customer‑specific and contract rates. Tiered and volume pricing and stackable discounts apply automatically by customer segment. Quotes run the full lifecycle from request to approval to converted order, with negotiated pricing and promotions applying correctly through every round. PO purchasing with credit limits, payment terms, and purchase limit rules keeps every deal inside your guardrails, so sellers close complex deals without custom code or side spreadsheets.
B2B Self‑Serve Experiences
Every buyer gets a portal that knows their account, their catalog, and their prices.
The B2B self‑service portal shows each login their own catalogs, contract price lists, and targeted promotions. Buyers serve themselves: managing their own users, roles, and spending limits, building and tracking quotes, and reordering in seconds with quick order entry, order history, and requisition lists, so adoption climbs and routine service calls disappear.
AI‑Powered B2B Operations
Let agentic AI quote, serve buyers, and run operations, around the clock.
Pre‑built AI agents answer buyer questions on orders and returns, generate product descriptions and translations, and explain order routing decisions in plain English. The KIBO MCP Server lets any AI agent act on your live commerce data, and built‑in workflows move quotes, approvals, and order releases forward without manual touches, so lean teams manage more accounts and orders without adding headcount.
ERP‑Ready, Not ERP‑Dependent
A commerce engine that works alongside your ERP, not another system to rip and replace.
KIBO synchronizes customers and accounts, flows contract price lists in, exchanges orders and invoices, and lands inventory updates in real time. Deploy it as a unified platform, a layer above your existing ERP, or the microservices you need where the pain is worst, in phases or all at once.
Everything B2B Selling Needs, Out of the Box.
Ten capabilities that run quote‑to‑cash natively, from account hierarchies to auto‑replenishment.
Account Structures That Mirror How Your Customers Buy
KIBO models complex B2B account hierarchies natively, including parent and child accounts, buyer users, and role‑based permissions, so every login shows the right catalog, prices, and purchasing power. Self‑service capabilities help teams easily manage accounts, users, roles, shipping addresses, and spending limits.
- Hierarchical parent and child accounts
- Administrator, Purchaser, and Non‑Purchaser roles
- Custom roles and permissions categories (orders, quotes, returns, payments, lists, carts)
- Buyers on multiple accounts, with per‑account roles and one‑click switching
- Self‑service management of users, spend limits, and shipping addresses
Account Structures That Mirror How Your Customers Buy
KIBO models complex B2B account hierarchies natively, including parent and child accounts, buyer users, and role‑based permissions, so every login shows the right catalog, prices, and purchasing power. Self‑service capabilities help teams easily manage accounts, users, roles, shipping addresses, and spending limits.
- Hierarchical parent and child accounts
- Administrator, Purchaser, and Non‑Purchaser roles
- Custom roles and permissions categories (orders, quotes, returns, payments, lists, carts)
- Buyers on multiple accounts, with per‑account roles and one‑click switching
- Self‑service management of users, spend limits, and shipping addresses
Quote‑to‑Cash Without the Spreadsheet
KIBO’s quoting runs the full lifecycle natively, from request through negotiation and approval to conversion, with every change triggering an automatic reprice. The products you sold and the deal you negotiated is the sale that invoices.
- Buyer- and seller‑initiated quotes
- Line‑item price adjustments (flat, percentage, or fixed amount)
- Automatic repricing on every change: price lists, discounts, fees, and tax
- Multi‑layer approval workflows (rep prepares, manager signs off)
- Inventory reserved during negotiation, released on expiry
- One‑click quote‑to‑order conversion with pricing locked in
Price Every Contract
Unlimited hierarchical price lists hold list, contract, and account‑specific rates, and the negotiated price carries through search, quote, cart, and checkout. The same lists drive recurring subscription orders, so replenishment pricing stays consistent with the contract.
- Unlimited hierarchical price lists
- Tiered and volume pricing that rewards bigger orders
- Precedence rules that settle overlapping lists automatically
- Customer segments binding every account to the right prices
- Consistent subscription and replenishment pricing
Merchandise Every Account
One master catalog anchors everything you sell, with child and custom catalogs carving contract assortments for every account, segment, and region. Catalog restrictions control exactly which products each customer can see and buy, and everything syncs with your ERP and PIM, so every buyer browses their own assortment from a single source of truth.
- Master, child, and custom catalogs
- Account‑level catalog restrictions on what each customer can see and buy
- Exclusive partner assortments
- Pre‑configured bundles and kits with custom pricing
- Thousands of attributes normalized into clean facets for search and filtering
Promote Boldly, Protect Margin
A rule‑based engine assembles segmented B2B campaigns in minutes, and stacking controls decide how each offer combines with contract price lists. Promotions stay active through every round of quote negotiation, pricing correctly while guardrails keep margin intact.
- Volume discounts, threshold offers, free freight, and auto‑added gifts
- Targeting by account, customer segment, catalog, or channel
- Stacking controls over contract price lists, deciding which offers combine and which one wins
- Promotions that stay active and price correctly through quote negotiation
Help Buyers Find the Products They Want to Purchase
KIBO’s AI‑powered, vector‑based search understands buyer intent, part numbers, and industry terminology, not just literal keyword matches, and results respect each account’s catalog restrictions and contract prices. Merchandisers steer ranking from a no‑code interface, so buyers only see what they can actually buy, at their price.
- Vector‑powered semantic search
- Part‑number and technical‑term understanding
- Account‑restricted, contract‑priced results
- No‑code merchandising rules: boosting, seasonal priorities, margin protection
Checkout the Way Businesses Buy
Checkout enforces every account rule in the flow, not after the fact, and buyers who know exactly what they need can order in seconds. Approved quotes convert straight to orders, and carts can mix one‑time purchases with subscription items in a single checkout.
- Quick order entry by product code
- Requisition lists (saved, editable order templates)
- One‑click reorder from order history
- Quote‑to‑order conversion
- Multi‑ship and BOPIS for complex fulfillment
- Mixed one‑time + subscription carts
Deliver Effortless Service With AI
An AI buyer agent answers everyday questions across chat, email, and voice, covering order status, quote progress, and returns, and hands off to a human the moment judgment or a negotiation is needed. Service reps see full account context and can place orders or adjust quotes on the spot, resolving issues in one touch while cost‑to‑serve drops.
- AI agents across chat, email, and voice for order status, quote progress, and returns
- Human handoff when judgment or negotiation is needed
- Full account context for reps: price lists, credit limits, open quotes
- Reps place orders and adjust quotes on the spot
PO Purchasing and Payments With the Guardrails Finance Wants
Buyers attach PO numbers, buy on net terms, or pay with the cards and wallets they already trust. Every purchase is authorized against the account’s credit limit and stays inside policy without a manual check.
- PO numbers and net terms alongside cards and wallets
- Credit limits tracked and enforced automatically on every PO
- Purchase limit rules and approval workflows for exceptions
- Non‑purchaser roles that build carts and quotes without checkout rights
- Real‑time PO balance visibility for finance
- Stored payment methods and automated tax calculation (e.g. Avalara)
- EDI invoices at contracted prices in dropship flows
Recurring Orders and Revenue on Autopilot
Subscriptions are native to the platform, including recurring B2B purchases and contracts. Renewals price from the same contract price lists as everything else, and continuity orders flow through the same fulfillment workflows as one‑time orders.
- Auto‑replenishment and standing orders for consumables
- Buyer self‑service lifecycle (pause, skip, reactivate) from the account portal
- Mixed one‑time + subscription carts in a single checkout
- Contract‑priced renewals
- Custom subscription attributes capturing data per agreement
Leader in AI-Enabled Order Orchestration & Fulfillment Applications for B2B & Manufacturing
KIBO Named a Leader in The Forrester Wave™: Commerce Solutions, Q3 2026.KIBO delivers 167% ROI with <6-month payback
Challenger in the MQ and in the Top 5 of B2B Use Case and AI-Enabled CommerceIncluded in the Gartner Market Guide for Distributed Order Management Systems, 2025
The KIBO Platform: Built to Run B2B at Scale.
One Platform for Commerce & OMS
One account, one catalog, one order record, one inventory truth, not a second system translating between the storefront and the warehouse. You own the order end‑to‑end, from quote to delivery.
Launch Agentic Quickly
KIBO AI is a native part of the KIBO platform, allowing brands to quickly start using AI capabilities without having to worry about implementation or data protection.
Compose Commerce Your Way
A flexible platform with an API‑first foundation lets you launch with only the modules you need, such as search and checkout, and add catalog, promotions, or order management as you grow.
Scalability & Performance
Cloud‑native services scale automatically for quarter‑end rushes, inventory demand, and traffic spikes, processing millions of orders without performance degradation.
B2B Ecommerce Questions, Answered.
What IT and operations leaders ask before they put KIBO next to their ERP.
Sell to Businesses the Way They Buy.
See quoting, contract pricing, and self‑service ordering run on one platform, alongside your ERP.