The Total Economic Impact™ Of KIBO Order Management
- 167% Return on Investment
- $8M Net Present Value
- $12.8M Benefits PV
- < 6 Months Payback
KIBO AI Agent will plan, execute, and optimize your entire commerce ecosystem.
Customers using KIBO AI Agent can expect to achieve:
Cart Conversions, AOV, LTV, Checkouts
Customer Support Cost
Faster Order Fulfillment
Help shoppers and B2B buyers convert faster
Deflect WISMO and fix orders instantly
Forecast, merchandise, and price proactively
Turn any AI conversation into a transaction
KIBO AI Agent acts as an intelligent AI shopping assistant, answering product questions, checking inventory, calculating delivery dates, and completing orders without human intervention.
Use the Agent to manage complex logic such as order routing decisions and understand exactly how your business is running.
Optimize your business performance and gain prescriptive insights through KIBO AI’s analytics and promotions services.
KIBO AI Agent is made up of four distinct, powerful functions that it uses to interact with and automate the entire commerce ecosystem, serving both customer-facing and operational needs.
Focuses on conversational interactions across chat, email, and voice.
Replaces tedious UI clicks by executing system changes via natural language.
Optimizes system variables to hit specific goals for autonomous function.
Translates complex backend data and logic into human-readable answers.
Product information, order completion, purchase updates.
Catalog navigation, volume pricing, quote generation, PO ordering.
Configure promotions, discounts, and coupons.
Catalog, pricing and content configuration.
Look up orders, ask questions, edit orders.
Generate detailed insights and reports.
Surface user and API documentation, generate code.
Avg Hrs to Fulfill
2024 → 2025
Avg Order Value
2024 → 2025
Avg Hrs to Fulfill (STH)
2024 → 2025
Cancellation %
2023 → 024
Items Per Order
2024 → 2025
Avg Pickup Hrs
2023 → 2024
KIBO’s architecture is entirely LLM Agnostic. Bring your own Large Language Model – whether that be Gemini, Claude, ChatGPT, or others. This allows you to choose the specific performance, security, and reasoning capabilities that fit your enterprise requirements.
Your commerce data, live inside every AI tool your team already uses.
KIBO MCP Server connects any MCP-compatible AI client directly to your live KIBO tenant so developers ship faster, and AI tools stop guessing and start acting on real data.
Plug Claude Desktop, Cursor, Windsurf, or VS Code with GitHub Copilot straight into your product catalog, orders, customers, and inventory.
Cart and checkout, order routing, site settings, and more are all accessible through a single authenticated connection. If KIBO can do it, your AI tools can too.
Every request runs through your existing KIBO API credentials and tenant permission model. You get the speed of AI-native development without giving up control.
Our core philosophy is simple: AI must be the new primary interface between humans and technology to make complex commerce possible.
Pre-trained agent with built-in services for ecommerce and industry use cases.
KIBO AI Agent operates directly on our composable, API-driven architecture, allowing for rapid integration.
Our agent retains long, complex B2B negotiations or detailed shopping journeys while reducing hallucinations.
KIBO’s MCP Server enables AI-assisted development & LLM integration, dramatically accelerating developer workflows by providing AI assistants with real-time, accurate context.
Answers product questions, checks availability, adds to cart, and can place the order in one flow.
Creates and validates promotions, schedules activation, and safeguards margin.
Generates product descriptions and SEO metadata, translates content across locales, and publishes to the catalog.
Looks up orders, edits lines, applies coupons, and initiates refunds/returns.
Answers natural‑language questions with charts, anomaly detection, and prescriptive recommendations.
Surfaces API documentation and generates production‑ready code or containers.
Proposes routing rules, explains decisions, and optimizes source selection.
Automates per‑item disposition, routes to the right node, and confirms restock for resale.
Generates demand forecasts and recommends purchasing, transfers, or rebalancing.
From Black Friday chaos to B2B complexity
— see how KIBO AI Agent delivers under pressure.
High volume, high promo pressure
Predicts/validates rules to protect margin; avoids stacking errors.
Order Routing
Optimizes for cost or speed under SLA; reduces splits and late deliveries.
Customer Service
Deflects WISMO with self‑service tracking/edits.
Large quotes, tiered pricing
Buyer
Answers “volume discount” questions, builds the cart/quote with real‑time inventory, and places the order.
Order Routing
Respects brand/region/hazmat constraints; splits intelligently; supports consolidation/transfers
Merchandising
Localizes product copy & SEO across locales to support multiple regions.
Your customers are already asking AI assistants for product recommendations, availability checks, and purchase advice. Now they can complete the transaction without leaving the conversation.
Works inside Gemini, ChatGPT, Claude, and other AI assistants
Live product info, pricing, availability, and checkout
You decide what data and actions external AIs can access
Most AI struggles to move from “knowing” to “doing.” KIBO bridges that gap by connecting our agent directly to your commerce APIs.
Context-Aware Intelligence: Agents are grounded in your specific product catalogs, customer data, and brand voice.
Direct API Execution: Agents don’t just suggest actions; they perform them, handling everything from cart updates to complex order routing and returns.
Safety & Governance: Every action is logged with a full audit trail. For high-impact decisions, “Human-in-the-Loop” approvals ensure you always maintain ultimate control.
KIBO AI Agent is designed to grow alongside your business. Our transparent pricing combines a conversation-volume-based model with an annual subscription cost based on the number of order lines, so you can scale your operations at your own pace.
Ready to learn more and get started?
Pricing is tiered based on volume
Volume: 100K Conversations
Price: $45,000 USD
Additional Volume:
$.50/conversation (Sold in blocks of 10K conversations)
Term Length: 1 year
Volume: 500K Conversations
Price: Tiered Pricing
Additional Volume:
$.45/conversation (Sold in blocks of 10K conversations)
Term Length: 1 year
Volume: 1M+ Conversations
Price: Tiered Pricing
Additional Volume:
$.40/conversation (Sold in blocks of 10K conversations)
Term Length: 1 year
Ready for KIBO’s Agentic Commerce to take your business to the next level?
A shopper on your website asks a bot for a restock update; the agent checks inventory and offers a “notify me” option or a similar alternative.
An admin says, “Set a 20% discount on outerwear for loyalty members this weekend,” and the agent builds and schedules the promo.
You set a goal to “Maximize margin on clearance while keeping 98% fulfillment,” and the agent dynamically adjusts shipping and pricing rules
A customer service rep asks, “Why was this order routed to NJ instead of DE?” and the agent explains the logic based on shipping rates and inventory.
Answers product questions, checks availability, adds to cart, and can place the order in one flow.
Faster PDP to cart conversion, and fewer drop‑offs, by completing the purchase inside the conversation.
Helps B2B buyers navigate complex catalogs, calculate volume pricing, create quotes/carts, and place POs.
Shorter quote‑to‑order cycles and higher order accuracy for large, multi‑line B2B purchases.
Creates and validates promotions, schedules activation, and safeguards margin.
Higher AOV with fewer promo errors or leakage during peak events.
Generates product descriptions and SEO metadata, translates content across locales, and publishes to the catalog.
Faster, consistent global merchandising without manual copy/paste work.
Looks up orders, edits lines, applies coupons, and initiates refunds/returns.
Lower handle time and higher CSAT via instant self‑service and agent‑assist flows.
Answers natural‑language questions with charts, anomaly detection, and prescriptive recommendations.
Faster decision‑making and proactive issue detection vs. reactive reporting.
Surfaces API documentation and generates production‑ready code or containers.
Shorter time‑to‑market and simpler integrations for new commerce features.
Proposes routing rules, explains decisions, and optimizes source selection.
Lower shipping cost/order, fewer splits, and fewer late deliveries.
Automates per‑item disposition, routes to the right node, and confirms restock for resale.
Higher recovery value, faster days‑to‑resale, fewer manual touches.
Generates demand forecasts and recommends purchasing, transfers, or rebalancing.
Fewer stockouts and less excess inventory through proactive planning.
Answers product questions, checks availability, adds to cart, and can place the order in one flow.
Catalog look‑up → real‑time inventory (RIS)/EDD check → cart operations → checkout
Faster PDP to cart conversion, and fewer drop‑offs, by completing the purchase inside the conversation.
Creates and validates promotions, schedules activation, and safeguards margin.
Create promo object → set segmentation/eligibility → validate conflicts → schedule start/stop
Higher AOV with fewer promo errors or leakage during peak events.
Generates product descriptions and SEO metadata, translates content across locales, and publishes to the catalog.
Draft long description → generate SEO → translate to locales → publish updates to parent catalog
Faster, consistent global merchandising without manual copy/paste work.
Looks up orders, edits lines, applies coupons, and initiates refunds/returns.
Order lookup → modify order lines → apply coupon/reprice → issue refund or start RMA
Lower handle time and higher CSAT via instant self‑service and agent‑assist flows.
Answers natural‑language questions with charts, anomaly detection, and prescriptive recommendations.
Query metrics across channels → run anomaly/variance checks → generate viz → attach recommendations
Faster decision‑making and proactive issue detection vs. reactive reporting.
Surfaces API documentation and generates production‑ready code or containers.
Retrieve relevant API docs → scaffold container/service → add error paths → wire inventory/cart calls
Shorter time‑to‑market and simpler integrations for new commerce features.
Proposes routing rules, explains decisions, and optimizes source selection.
Candidate generation across nodes → apply filters (hazmat/geo/capacity) → evaluate scenarios → assign fulfillment (plus transfers if needed)
Lower shipping cost/order, fewer splits, and fewer late deliveries.
Automates per‑item disposition, routes to the right node, and confirms restock for resale.
Authorize return → choose disposition → create route → update item condition → restock/RTV
Higher recovery value, faster days‑to‑resale, fewer manual touches.
Generates demand forecasts and recommends purchasing, transfers, or rebalancing.
Build time‑series forecasts → simulate scenarios → produce purchase/transfer suggestions → export to planning
Fewer stockouts and less excess inventory through proactive planning.
