Subscription Management

Subscription management that thinks like your OMS

Run trials, protect pricing, and control continuity orders without bolting on another checkout.

• Trials with alternate trial SKUs/variants
• Pause, skip, order-now (full or partial) with one-time add-ons
• “Best price” and “latest price” options on continuity orders

Secure future revenue with Re-order and Replenishment

Run trials, protect pricing, and control continuity orders without bolting on another checkout.

• Monitor buyer inventory and trigger re-order based on pre-set levels
• Pause, skip, order-now (full or partial) with one-time add-ons
• Automatically apply and update the latest pricing

Proactiv grew subscriptions by 20% after centralizing with KIBO.

Why KIBO for subscriptions (vs. bolt-ons & point tools)

Inside Your Order Brain

Subscriptions tie into the same pricing, discounts, tax, inventory, routing, and order workflows your team already uses. No off-site checkout detour.

Use it Standalone or Unified

Run Subscriptions by itself, or alongside KIBO Commerce and OMS on the same data model.

No Extra Charges

No premiums based on subscriber count, so you can expand without restrictions.

Complete control over subscription experience and operations

Reward recurring customers with automatic discounts, loyalty pricing, or membership-only offers that apply at every renewal.

Empower support teams to view subscription history, modify orders, process swaps, adjust cadences, and resolve issues from one unified interface.

Reserve stock for subscription fulfillment to prevent overselling and ensure loyal customers always get their recurring orders filled.

What You Can Do with KIBO Subscription Management

Trial SKUs
Offer shoppers trial periods with smaller or alternate products.

Pause, Skip, Reactivate
Pause, auto-reactivate, or skip next order from the Subscriptions UI.

Price Controls
Control prices for continuity orders: refresh to the latest or apply the best price.

Order Now, Full or Partial
Order some or all of the subscription items, or add one-time items.

Update Next Order Only
Make one-time edits (items, fulfillment, coupons, payment) for the next order only.

Pickup in a Subscription
Mix direct-ship and pickup items in the same subscription.

Events & Notifications
Subscription changes trigger customer notifications and events in the system.

Replenish and Re-order
Allow buyers to link to their inventory and trigger automatic replenishment orders based on set amounts. Buyers can activate re-orders as needed.

Pause, Skip, Reactivate
Pause and auto-reactivate after a limit, or skip next order, directly from the Subscriptions UI.

Price Controls
Choose how each continuity order prices: refresh to the latest item price, or compare to the original and apply the best price.

Order Now, Full or Partial
Order some or all of the items in the subscription immediately. Add one-time items and update shipping, payment, and coupons on the fly.

Update Next Order Only
Make one-time edits (items, fulfillment, coupons, payment) that apply to the next order only. No complicated custom orders required.

Pickup in a Subscription
Mix direct-ship and pickup items in the same subscription; track the pickup contact and location details properly.

Events & Notifications
Subscription adds & edits trigger customer notifications and events to update your systems and applications via API.