Unified PlatformKibo Unified Commerce Cloud

Built on an API-first, microservices architecture with Certona AI at its core, our unified platform brings together our most essential commerce solutions on a single platform.

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One Simple PlatformDIGITAL TRANSFORMATION

Complete Digital Transformation. One Simple Platform.

Consumer demands are ever changing. You need a digital commerce platform that can exceed the pace of change and scale with you as your business grows. Whatever your desired use case or business need, the Kibo Unified Commerce Cloud has got you covered, with centralized, cross-channel data, out-of-the-box and configurable workflows, and a single, user-friendly interface. With Kibo as your partner, you’ll empower your team to boost sales and adapt to changing business needs.

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SimplifiedUNIFIED COMMERCE

All Your Problems. Solved.

One Seamless PlatformFour Powerful Solutions

  • eCommerce

    Empower your digital commerce teams to manage multiple digital sales channels.

  • Order Management

    Streamline store operations and support evolving business demands with real-time visibility.

  • Certona Personalization

    Increase consumer engagement and sales with Certona, the industry-leading personalization solution.

  • Mobile Point of Service

    Provide personalized customer service and complete sales from anywhere with this cross-platform clienteling solution.

One
Seamless
Platform

ECOMMERCE

Empower your commerce teams to manage multiple digital sales channels. Kibo eCommerce makes it easy for marketers and merchandisers to deliver engaging and personalized experiences for B2C shoppers and B2B buyers, all in a single solution with industry-leading personalization at its core.

ORDER MANAGEMENT

Streamline store operations and support evolving business demands with real-time visibility and control over inventory and cross-channel data. Built on a flexible BPM engine with exposed UIs, Kibo Order Management empowers business users to easily design and automate the workflows that power how you allocate inventory and fulfill orders.

CERTONA PERSONALIZATION

Drive real-time one-to-one interactions with your customers wherever they are and drive more sales with Certona, the industry-leading personalization solution built on patented, AI-powered technology. Certona powers personalized product and content discovery, predictive search, and individualized recommendations, acting as an extension of your team to provide personal shopping experiences at massive scale.

MOBILE POINT OF SERVICE

Supercharge your sales associates with Kibo Mobile Point of Service. Your sales associates will save sales by viewing available inventory and selecting the customer's preferred fulfillment method; save time by processing mobile transactions; and gather valuable customer information you can leverage later for marketing – available on any device of your choosing.

API-FIRST
CERTONA AI
End-to-End

INDUSTRY LEADINGAPI-FIRST

API-First, Microservices Architecture with Personalization at the Core

"The biggest thing for us with Kibo is that they offer end-to-end solution. Having all our features with one partner makes it easy for us to execute on a day-to-day basis." - Mizuno

Enhance the Kibo PlatformAPPLICATIONS & MARKETPLACE

Extensible and Developer-Friendly

Kibo platform boasts a collection of diverse applications that leverage the Kibo microservice API to augment or enhance the power of the Kibo platform.

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  • Kibo Import-Export Application

    The Import-Export application is the primary tool for transferring data such as catalogs, customers, and orders to and from your Kibo tenant. This application is perfect for migrating data to your first Kibo catalog, storefront, or fulfillment account or for batch updating existing data.

  • Kibo Platform Marketplace

    The Marketplace provides free and paid applications that extend the power of Kibo by integrating with third-party services, such as fraud detection services, review platforms, third-party payment providers, email marketing systems, and more.

  • Custom Applications

    Kibo allows you to create your own applications, so you can extend the functionality of Kibo to meet your exact use case.

PLATFORM EXTENSIBILITY Kibo Dev Center

Dev Center Capabilities

Manage application packages and versions, install them to sandboxes, add behaviors (permissions the application can perform), assign events to listen to, view application assets, and more.

Manage theme packages and versions, install them to sandboxes, view assets, and more

View, edit, create, or delete production sandboxes and tenants

View system and application logs

Manage Dev Center users

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COMPLETE PLATFORMCONTROL AND
EXTENSIBILITY

Arc.js is a development framework built on the V8 Javascript runtime that allows server-side JavaScript applications to execute on the Kibo platform. With Arc.js, you can make deep changes to the Kibo platform by manipulating API operations through the HTTP request-response protocol or by interacting directly with underlying Kibo microservices.

Arc.js is made up of actions that correspond to Kibo operations or microservices. Each action runs a function that you program in Node.js to achieve your custom functionality. There are two types of Arc.js actions.

HTTP Actions

These actions occur before and after an API operation executes. They can be used to modify the request or response associated with the operation. HTTP actions also include storefront HTTP actions, which run before or after a shopper requests a specific page on your Kibo storefront.

Embedded Actions

These actions are embedded in Kibo microservice operations. They might, for example, provide you access to the microservice that manages orders, or the microservice that manages carts. In addition to providing read access to the microservice object, these actions provide special methods that allow you to manipulate the microservice object in predetermined ways.

Kibo SDKs

The Kibo eCommerce SDKs enable you to create robust Kibo eCommerce applications using the platform and development environment of your choice. The SDKs expose the complete functionality of the Kibo eCommerce REST API and include additional enhancements that improve your productivity and get your product out the door faster.