The Only End-To-End Subscriptions Management Solution

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The Only End-To-End Subscriptions Management Solution

Kibo is Flexible Subscription Creation, Order Management and Fulfillment, and Customer Service in One

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Experience the Freedom of Customer-Centric Subscription Commerce

Kibo knows no two subscription businesses are alike.

Built for headless deployments, Kibo Subscription Commerce can be implemented with any cart and integrates with ease into your existing tech stack for total freedom over the customer experience.

With more flexibility to build subscription strategies than traditional recurring billing systems and a broad set of commerce capabilities, Kibo simplifies the end-to-end management of subscription businesses while driving acquisition and retention at scale. Accounting software doesn’t drive commerce, but Kibo does.

Want To Learn More? Talk to a Subscription Commerce Expert

Customer Care Beyond the Buy Button

Enable effortless self-management and superior customer care.

  • Enable sales or service reps can swap products, update customer accounts, and provide discounts in one user interface
  • Empower customers to pause or skip an order, change delivery frequency, or cancel a subscription without calling customer service
  • Narrow the gap between the payment and shipping dates of physical subscription products

 

Stand Out Amongst the Subscription Crowd

Simplify the Management of a Subscription Business Model

Avoid repetitive integrations and reduce implementation time by up to 80% by adding Kibo Order Management or eCommerce to Subscription Commerce.  Shared microservices across solutions and a unified data model greatly reduce the number of integrations needed.

Kibo eCommerce And Kibo Subscription Commerce

Reduce the complexity of managing subscriptions and non-subscription digital commerce through a single platform that utilizes the same catalog, pricing, and promotions capabilities powering the storefront and with more flexibility than traditional recurring billing solutions.

Discover Kibo eCommerce

Kibo Subscription Commerce AND kibo Order Management

Brands with subscriptions for physical goods  have centralized control of subscription inventory, orders, and fulfillment in the same system where they manage non-subscription commerce and with more flexibility than traditional recurring billing solutions.

Explore Kibo Order Management

Say Goodbye to Abandoned Carts and Hello to More Customers

  • Support multiple subscription types, billing plans, complex pricing and discounts, order visibility and control in a single platform.
  • Mitigate churn with self-service capabilities that empower customers to set delivery frequency or change subscription preferences.
  • Migrate historical subscriptions and orders with ease, integrate with any cart and without risk to headless or composable tech stacks.

Build Better Buyer Experiences, Not Billing Plans

Create a subscription strategy that ignites subscriber growth and boosts revenue.

  • Grow average order value with mixed cart ability to checkout with a subscription and non-subscription item at the same time
  • Build subscriptions based upon physical or digital products and services that are frequently used
  • Craft multiple pricing models such as tiered or variable, fixed, custom B2B pricing and more

Kibo Named Leader in The Forrester Wave™: B2C Commerce Solutions, Q2 2022

In the report, Kibo is named the Leader of B2C Commerce Solutions and cited as “strong in front-end management, reporting and analytics…[and]a best fit for digital businesses that prioritize a pre-integrated platform with shared services across functional areas.”

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Migrate and Manage Without Disruption

Have you outgrown your current subscription platform, or is your eCommerce solution hindering your subscription program? Kibo can help.

  • Bring over customer account history including non-subscription orders into a single UI
  • Track and manage subscription and non-subscription orders in a single admin
  • Implement with an existing eCommerce cart or use Kibo’s Cart API to deliver fast checkout
  • Integrate with existing systems like ERP or LMS or add new capabilities such as payment type

View Kibo Technology Benefits

Track and manage subscription and non-subscription orders in a single platform

Scale Without Penalization for Subscriber Growth

Kibo scales as you grow and does not charge by subscriber count

  • Deliver frictionless and fast checkouts without need for redirects or impact to page performance
  • Manage inventory, orders and fulfillment across channels for subscriptions & non-subscription goods
  • Autoscaling protects from high stress events like flash sales or unforeseen spikes in new subscriber enrollment
  • Kibo APIs and managed extensibility allow you to customize out-of-the-box functionality and add new capabilities with ease as you grow

See Why Technologists Love Kibo

Prevent Revenue Leakage With B2B Subscription Commerce

Add a recurring revenue stream without an additional platform to manage.

  • Manage subscriptions from quote to cash to automate the replenishment goods or services with account specific pricing
  • Allow customers to bundle products and services on one quote for approval
  • View consolidated order history across fixed, one-time, recurring, and consumption-based charges in a single customer account

Improve Page Performance With Kibo

Kibo solutions are headless and architected for speed.  Avoid hijacked carts, improve page load speed and remove the friction from checkouts with Kibo.

  • Kibo’s microservices-based, API-first architecture, and proper layering ensures each microservice can scale independently, reducing load times and improving response times
  • Kibo’s manages, scales, and hosts extensions in the same data center as core commerce capabilities eliminating the risk of latency from API calls to customizations.

Resources

Stay Ahead of What Comes Next

Understand the market. Simplify your commerce.

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The Hard Truth About B2B eCommerce Podcast

Podcast Recap: The Hard Truth About B2B eCommerce

Kibo CEO Ram Venkataraman was recently featured on The Hard Truth About B2B eCommerce Podcast, where he dives into the unique challenges and best practices for B2B eCommerce. You can listen to the episode here or…

B2B Commerce
Product Substitution

The Secret to Saving the Sale? Product Substitution

No retailer wants to email a customer saying their order has been canceled or delayed due to lack of inventory. It not only results in a dissatisfied customer, but it also could lead to a…

Order Management
2023 Gartner Magic Quadrant for Digital Commerce

Kibo is Named a Challenger in the 2023 Gartner® Magic Quadrant™ for Digital Commerce Report, and Ranked in the 2023 Critical Capabilities for Digital Commerce Report

Kibo was named a Challenger in the 2023 Gartner Magic Quadrant Report for Digital Commerce based on Ability to Execute and Completeness of Vision. In the 2023 Gartner Critical Capabilities for Digital Commerce, Kibo was…

B2C Commerce
Unified commerce

Discover the Modular Approach to Unified Commerce Technology

Modern, microservices-based, API-first technology powers our unified commerce platform. See how Kibo can change the way you deliver unified customer experiences.

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