End-to-End Subscription Management Platform

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End-to-End Subscription Management Platform

Kibo is Flexible Subscription Creation, Order Management and Fulfillment, and Customer Service in One

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Experience the Freedom of Customer-Centric Subscription Commerce

Kibo knows no two subscription businesses are alike.

Built for headless deployments, Kibo Subscription Commerce can be implemented with any cart and integrates with ease into your existing tech stack for total freedom over the customer experience.

With more flexibility to build subscription management strategies than traditional recurring billing systems and a broad set of commerce capabilities, Kibo simplifies the end-to-end management of subscription businesses while driving acquisition and retention at scale. Accounting software doesn’t drive commerce, but Kibo’s subscription management platform does.

Want To Learn More? Talk to a Subscription Commerce Expert

Customer Care Beyond the Buy Button

Enable effortless self-management and superior customer care.

  • Enable sales or service reps can swap products, update customer accounts, and provide discounts in one user interface
  • Empower customers to pause or skip an order, change delivery frequency, or cancel a subscription without calling customer service
  • Narrow the gap between the payment and shipping dates of physical subscription products

 

Stand Out Amongst the Subscription Crowd

Simplify the Management of a Subscription Management Business Model

Avoid repetitive integrations and reduce implementation time by up to 80% by adding Kibo Order Management or eCommerce to Subscription Commerce.  Shared microservices across solutions and a unified data model greatly reduce the number of integrations needed.

Kibo eCommerce And Kibo Subscription Commerce

Reduce the complexity of managing subscriptions and non-subscription digital commerce through a single platform that utilizes the same catalog, pricing, and promotions capabilities powering the storefront and with more flexibility than traditional recurring billing solutions.

Discover Kibo eCommerce

Kibo Subscription eCommerce Platform AND kibo Order Management

Brands with subscriptions for physical goods  have centralized control of subscription inventory, orders, and fulfillment in the same system where they manage non-subscription commerce and with more flexibility than traditional recurring billing solutions.

Explore Kibo Order Management

Say Goodbye to Abandoned Carts and Hello to More Customers

  • Support multiple subscription types, billing plans, complex pricing and discounts, order visibility and control in a single platform.
  • Mitigate churn with self-service capabilities that empower customers to set delivery frequency or change subscription preferences.
  • Migrate historical subscriptions and orders with ease, integrate with any cart and without risk to headless or composable tech stacks.

Build Better Buyer Experiences, Not Billing Plans

Create a subscription management strategy that ignites subscriber growth and boosts revenue.

  • Grow average order value with mixed cart ability to checkout with a subscription and non-subscription item at the same time
  • Build subscriptions based upon physical or digital products and services that are frequently used
  • Craft multiple pricing models such as tiered or variable, fixed, custom B2B pricing and more

Migrate and Manage Without Disruption

Have you outgrown your current subscription management platform, or is your eCommerce solution hindering your subscription program? Kibo can help.

  • Bring over customer account history including non-subscription orders into a single UI
  • Track and manage subscription and non-subscription orders in a single admin
  • Implement with an existing eCommerce cart or use Kibo’s Cart API to deliver fast checkout
  • Integrate with existing systems like ERP or LMS or add new capabilities such as payment type

View Kibo Technology Benefits

Track and manage subscription and non-subscription orders in a single platform

Scale Without Penalization for Subscriber Growth

Kibo scales as you grow and does not charge by subscriber count

  • Deliver frictionless and fast checkouts without need for redirects or impact to page performance
  • Manage inventory, orders and fulfillment across channels for subscriptions & non-subscription goods
  • Autoscaling protects from high stress events like flash sales or unforeseen spikes in new subscriber enrollment
  • Kibo APIs and managed extensibility allow you to customize out-of-the-box functionality and add new capabilities with ease as you grow

See Why Technologists Love Kibo

Prevent Revenue Leakage With B2B Subscription Commerce

Add a recurring revenue stream without an additional platform to manage.

  • Manage subscriptions from quote to cash to automate the replenishment goods or services with account specific pricing
  • Allow customers to bundle products and services on one quote for approval
  • View consolidated order history across fixed, one-time, recurring, and consumption-based charges in a single customer account

Improve Page Performance With Kibo

Kibo solutions are headless and architected for speed.  Avoid hijacked carts, improve page load speed and remove the friction from checkouts with Kibo.

  • Kibo’s microservices-based, API-first architecture, and proper layering ensures each microservice can scale independently, reducing load times and improving response times
  • Kibo manages, scales, and hosts extensions in the same data center as core commerce capabilities, eliminating the risk of latency from API calls to customizations.

Resources

Stay Ahead of What Comes Next

Understand the market. Simplify your commerce.

View All Blog Posts

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Why Order Lifecycle Management Matters For Effective Business Operations

In short, efficient order lifecycle management leads to a better customer experience and a better customer experience leads to profitability. Whether you’re running a mid-market business or a Fortune 500 company, both should be the…

woman picking up an order in store

What is BOPIS? A Breakdown of Buy Online, Pick Up In Store Services

In the ever-evolving landscape of retail, businesses should constantly seek innovative ways to adapt to changing customer needs to secure sustainable success. That’s where the phenomenon gaining prominence in retail comes in. BOPIS, a revolutionary…

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Practical Applications of Order Management Systems for Distributors

The ever-evolving competitive business landscape has brought in its unique challenges and opportunities for distributors, who are in a relentless pursuit of making their operations fast and efficient. Effective management of orders is a prerequisite…

Unified commerce

Discover the Modular Approach to Unified Commerce Technology

Modern, microservices-based, API-first technology powers our unified commerce platform. See how Kibo can change the way you deliver unified customer experiences.

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