Customer Experience
Fastest arrival, fewest shipments, or add-on services like installation upon delivery
Use Case
Fulfill orders from multiple channels with ease using a platform dedicated to giving you the freedom to optimize success by lowering costs and improving customer experiences.
Reduced Time to Fulfill Ship-to-Home Orders
Decreased Shipments Per Order
Decrease in Number of Returns
Location & Network Management
Scale efficiency with a systematic organization of fulfillment locations and capabilities
Network management capabilities:
Intelligent Order Routing
Optimize inventory turnover and drive memorable customer experiences with effective order routing solutions
Kibo’s Smart Order Routing Engine Features:
Back-Orders
Automate backorder processes to expedite shipments and avoid canceled orders using comprehensive order orchestration tools.
Backorder Management Features:
Customer Support
Our dedication to superior customer support doesn’t only include your customers. From onboarding and beyond, you’ll have a team of dedicated B2B and B2C eCommerce experts at your side. The Kibo difference is that we understand that the industry has grown beyond monolith platforms that don’t account for the unique needs of their customers. At Kibo, our tools and customer support team are here to offer the personalized solutions you expect.
Modern, microservices-based, API-first technology powers our unified headless commerce platform. See how Kibo can change the way you deliver unified customer experiences.
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