
Use Cases
Subscription Management Solution
Increase Orders and Conversions with Subscription Management Software
With a Subscription Solution Dedicated to Commerce, Kibo Customers Average
Increase in Average Order Value
Increase in Order Volume in the First 6 Months
Increase in Conversion Rate in the First Year
59% of consumers subscribe to a product for convenience.
Savvy B2C, B2B, and DTC companies can grow their product subscriptions by focusing on offering value, flexible and convenient self-management, and customer discounts and promotions.
Improve Customer Satisfaction
Elevate Customer Care Beyond the Buy Button
Empower effortless self-management and enhanced customer support with our SaaS subscription management software.
- Empower reps to swap products, update accounts, and offer discounts in one user-friendly interface.
- Enable customers to pause, skip, adjust delivery frequency, or cancel subscriptions hassle-free.
- Minimize delays by narrowing the gap between payment and shipping dates for physical subscriptions.
Capability Spotlight
Manage Individual Continuity Orders
If a customer needs to make a change to their next continuity order, but it does not need to persist for all future orders, then you can make a one-time update to the subscription. This update will be applied to the subscription’s next continuity order, but will not persist to all future orders.
- Update shipping details for one order
- Add an item to the upcoming shipment only
- Apply a coupon to the next shipment only
Subscription Management for B2B
Secure Revenue and Streamline B2B Subscription Commerce
Prevent revenue leakage while simplifying B2B subscription management.
- Automate the subscription lifecycle, from quote to cash, and ensure replenishment with account-specific pricing.
- Empower customers to conveniently bundle products and services into a single quote for easy approval.
- Gain a holistic view of order history, including fixed, one-time, recurring, and consumption-based charges.
Delivering Rich Customer Experiences
Commerce Leaders Count on Kibo
Need help managing your online business? Check out these resources.
ROI Calculator for Composable Commerce
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Composable Commerce: What, Why, and How
Download this eBook to learn what is composable commerce, why it benefits technical and non-technical teams in an organization, and how to determine if composable commerce is right for your business.
Discover the Modular Approach to Unified Commerce Technology
Modern, microservices-based, API-first technology powers our unified commerce platform. See how Kibo can change the way you deliver unified customer experiences.