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The way consumers buy furniture has changed a lot in recent years. Thanks to new technology, evolved shopping habits, and shifts in the retail environment, it’s a whole new ball game. How can stores keep…

AI is rapidly paving its way into digital commerce by significantly reducing repetitive manual tasks, streamlining business workflows, and collecting large sets of data in no time. Today, order management systems are continuously looking to…

The proper management of orders stands as a crucial pillar to supporting operational success in a modern business landscape filled with shifting customer needs. When it comes to streamlining processes, optimizing resources, and enhancing customer…

In short, efficient order lifecycle management leads to a better customer experience and a better customer experience leads to profitability. Whether you’re running a mid-market business or a Fortune 500 company, both should be the…

The ever-evolving competitive business landscape has brought in its unique challenges and opportunities for distributors, who are in a relentless pursuit of making their operations fast and efficient. Effective management of orders is a prerequisite…

Today’s customer requires greater agility than ever before — they want faster, cheaper, and more accurate delivery options. Expectations for delivery times continue to shrink. According to McKinsey & Co., 90% of consumers view 2-3…

Most company leaders would agree that managing inventory over the last few years hasn’t been easy. They faced inventory shortages during 2020 and 2021, followed by peak inventory levels in 2022 once the supply chain…

Order management systems have undergone a transformation, evolving from mere back-office operational tools into pivotal components that significantly enhance the overall customer experience. It’s the engine that processes customer orders, manages inventory, and ensures timely…

If you operate an eCommerce storefront, it should come as no surprise that the online competition is fierce. New alternatives to your products could appear online instantly. It becomes imperative to your success that you…

No retailer wants to email a customer saying their order has been canceled or delayed due to lack of inventory. It not only results in a dissatisfied customer, but it also could lead to a…

It’s not uncommon for shoppers to encounter dilemmas after placing an order, whether it’s realizing a crucial item was forgotten just moments after checkout or finding lost items right after reordering them. The ensuing order…

Inventory visibility is pivotal to a successful omnichannel strategy. By gaining real-time insight into inventory levels across all stores, distribution centers, warehouses, and supplier networks, retailers and manufacturers can promise accurate delivery times, avoid stockouts,…

In today’s fast-paced and interconnected world, the efficient movement of goods is crucial for businesses looking to thrive in the competitive marketplace. One strategy that has gained significant traction in recent years is the use…

When it comes to establishing this unification of online and offline channels, there are many questions to address around the issue of order orchestration logic. How do I synchronize my online listings with offline inventory?…

The clash between traditional enterprise resource planning (ERP) systems and the dynamic demands of online business has become increasingly apparent. While ERPs have long served as the backbone of large-scale operations, their limitations in handling…

In partnership with Wipro, we recently launched our OMS Buyer’s Guide: How to Choose the Right Order Management System. In today’s fast-paced and highly competitive business landscape, having an efficient order management system is crucial…

In a world where consumers desire immediate gratification, delivering seamless and efficient customer experiences is critical to any company’s success. Many workflows and processes drive those experiences, with order routing playing a crucial role. Order…

While order management is traditionally seen as an operational system, it has a major impact on the customer experience. Today’s consumers demand transparent experiences, which require real-time data like accurate delivery dates and product availability.…

Distributed Order Management (DOM) software can help solve many of the challenges that retailers face in this new omnichannel world. Unlike traditional order management systems, which lack the flexibility to support multiple channels, a DOM…

With omnichannel shopping becoming the norm across B2B and B2C sectors, it’s become increasingly important to have seamless operations across channels. One of the critical components of a successful omnichannel experience is the ability to…

Omnichannel shopping isn’t just a passing trend. It represents the new normal in how B2B and B2C consumers research, purchase, and acquire products. A recent survey of 1200 US consumers found that the majority of…

Day 3 marks the end of another NRF Retail Big Show, but we walk away armed with insights, data, and ideas that will help Kibo and our clients thrive in 2023 and beyond. On the…

Day 2 of NRF brought inspiring stories, unique insights, and tactic strategies from leading retailers and retail experts. From Simone Biles and Petco’s CEO Ron Coughlin to Kibo’s own Head of Partnerships & Alliances, Ava…

We’re excited to announce that Kibo was recognized in the 2022 Gartner Market Guide for Retail Distributed Order Management Systems. Gartner recommends that you use this guide to “identify vendors with which to discuss your…