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The Definitive Guide to Omnichannel vs. Multichannel Commerce
As a business, you already know that making your products or services available for purchase across more than one channel is a really good idea. Not only does it allow you to diversify your distribution,…
How to Increase Average Order Value
Understanding your customers’ shopping behaviors can help you make more informed decisions around sales and marketing strategies, pricing, inventory management, and more. One of the key metrics companies track to understand customer behavior is average…
How Retailers are Driving Digital Transformation with Unified Commerce
Retailers have been undergoing, or talking about undergoing, a digital transformation for the past 5-7 years. The continued rise in online sales has heightened consumer expectations around what interacting with a retailer can and should…
Why Future Available to Promise is the Answer to Meet Customer Demand
With omnichannel shopping becoming the norm across B2B and B2C sectors, it’s become increasingly important to have seamless operations across channels. One of the critical components of a successful omnichannel experience is the ability to…
How To Effectively Use Omnichannel Order Management
Omnichannel shopping isn’t just a passing trend. It represents the new normal in how B2B and B2C consumers research, purchase, and acquire products. A recent survey of 1200 US consumers found that the majority of…
4 Customer Retention Strategies for Your Subscription Business
In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. But as the competition for wallet share intensifies, customer expectations for…
NRF Retail’s Big Show: Day 3 Recap
Day 3 marks the end of another NRF Retail Big Show, but we walk away armed with insights, data, and ideas that will help Kibo and our clients thrive in 2023 and beyond. On the…
NRF Retail’s Big Show: Day 2 Recap
Day 2 of NRF brought inspiring stories, unique insights, and tactic strategies from leading retailers and retail experts. From Simone Biles and Petco’s CEO Ron Coughlin to Kibo’s own Head of Partnerships & Alliances, Ava…
NRF Retail’s Big Show: Day 1 Recap
To say the Kibo team was excited for NRF would be putting it lightly. For many of us, this is the first conference we’ve attended since the pandemic, and we are thrilled to be seeing…
Your Guide to a Headless eCommerce RFP + Free RFP Template
Whether you’ve been relying on a legacy or homegrown system, upgrading your technology stack with a headless eCommerce solution is a time-consuming and complex task. But with a clear and professional request for proposal (RFP),…
Interview: Contentful Discusses What You Need to Know About Headless CMS
Headless CMS refers to a CMS solution that comprises the backend, APIs, and interface —allowing the user to present content across different channels. To dive deeper into headless CMS and its benefits, Kibo’s Sr. Director…
Why Consider a Composable Commerce Strategy
Composable commerce is more than a type of technology architecture or ecosystem. It’s a business strategy that requires a shift in how companies implement, manage, and use their digital commerce systems. (If you’re wondering, “What…
Building Compelling Retail Digital Experiences for Millennials and Gen Z
This post was recently updated. Originally published on December 14, 2021. Millennials make up a significant and large part of today’s retail environment. At the time of the last census, in 2020, there were 72.1…
eBook: Composable Commerce: What, Why, and How
What is composable commerce? Composable commerce allows you to create a best-of-breed eCommerce platform customized exactly to your needs. It’s flexible, future-proof, and lets you scale without limitations. It takes headless and modular architecture to…
The Ultimate Guide to Order Management: Create a Connected Experience
The Ultimate Guide to Order Management is now available for download. For many consumers, the pandemic accelerated the blending of online and offline shopping channels into a single shopping journey. For retailers and manufacturers, this…
6 Ways to Turn Product Subscription Skeptics into Loyalists
Newspapers have been using the subscription business model for decades, and only in the last decade has the subscription model expanded into products. From dog food and razor blades to clothing and wine, subscriptions have…
What’s the Difference Between Composable and Headless eCommerce?
Headless commerce has set the world of eCommerce alight in recent years, with the ability to separate the delivery of content from the processing of payments and other commerce services–providing marketing, technology, and eCommerce leaders…
Your Guide to an Order Management System RFP + Free RFP Template
Whether you’ve been relying on a legacy or homegrown system, upgrading your technology stack with a modern order management system (OMS) is a time-consuming and complex task. But with a clear and professional request for…
How Retailers Can Leverage Technology to Turn Economic Uncertainty Into an Opportunity
With the grim economic news piling up day after day, the road ahead can appear perilous. But with the right investments and sure-footed decision-making, retailers and DTC brands can navigate the economic storms, emerging stronger…
The Future of BOPIS and Curbside Pickup
BOPIS and curbside pickup have come from virtually nowhere to become a mainstay of modern retail fulfillment. And what might have been seen as a temporary reaction on the part of consumers to pandemic-era conditions…
Product Announcement: Kibo Subscriptions Management
Subscriptions are one of the many ways retailers adapted their business models to accommodate evolving shopping behaviors driven by the pandemic. Analysts predict that US eCommerce subscription sales will grow 18% in 2022. And a…
Discover the Modular Approach Order Orchestration
Modern, microservices-based, API-first technology powers our unified commerce platform. See how Kibo can change the way you deliver unified customer experiences.