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How Retailers are Driving Digital Transformation with Unified Commerce

Retailers have been undergoing, or talking about undergoing, a digital transformation for the past 5-7 years. The continued rise in online sales has heightened consumer expectations around what interacting with a retailer can and should…

Kibo Client Summit in L.A. Brings Together Retail Leaders and Change-Makers 

Kibo Client Summit in L.A. Brings Together Retail Leaders and Change-Makers 

We recently hosted our Kibo Client Summit in LA to connect with our customers and team members. In the world we currently live in, we’re grateful for the opportunity to bring together retail leaders from…

The Future of BOPIS and Curbside Pickup

The Future of BOPIS and Curbside Pickup

BOPIS and curbside pickup have come from virtually nowhere to become a mainstay of modern retail fulfillment. And what might have been seen as a temporary reaction on the part of consumers to pandemic-era conditions…

What Is Unified Commerce—And Why Is It Essential In 2022 and Beyond?

What Is Unified Commerce—And Why Is It Essential In 2022 and Beyond?

What are the advantages of unified commerce? How does it compare to omnichannel? And how can a unified platform help you succeed in 2021?

Why is social commerce important?

Why is social commerce important?

The consumer path to purchase increasingly involves social platforms, according to recent research from Gartner. In fact, over the next five years, about 60% of younger consumers—Gen Z and Millennials—will choose to make a purchase…

Ecommerce Replatforming: What Is It and How to Do It

Ecommerce Replatforming: What Is It and How to Do It

This post was recently updated. Originally published on September 26, 2017. Replatforming horror stories abound. It takes too long, it’s too much money, sites crash, sales plummet; it’s an eCommerce bloodbath. While these failures may…

New Report: IDC Spotlight on Unified Commerce as An Innovative Alternative for Omni-Channel and Digital Commerce

New Report: IDC Spotlight on Unified Commerce as An Innovative Alternative for Omni-Channel and Digital Commerce

According to research from IDC, 62% of organizations surveyed said that 40-79% of their sales occur on digital commerce platforms. In addition, 45% of organizations need a digital commerce platform that is oriented to both B2C…

The D2C Shakeout: What Retailers Need to Know

The D2C Shakeout: What Retailers Need to Know

The direct-to-consumer (D2C) retail model is in trouble. D2C retailers differ from traditional retailers by removing middlemen in favor of producing their own products and selling them directly to end consumers. D2C businesses are facing…

Kibo Leads for Commerce Experience in The Forrester Wave™: B2C Commerce Solutions, Q2 2022 

Kibo Leads for Commerce Experience in The Forrester Wave™: B2C Commerce Solutions, Q2 2022 

As I shared in my previous blog posts, the team at Kibo is very excited about being named the sole Leader in The Forrester Wave™: B2C Commerce Solutions, Q2 2022. If you want to learn…

Kibo Leads for Architecture, Extensibility, and Performance in The Forrester Wave™: B2C Commerce Solutions, Q2 2022

Kibo Leads for Architecture, Extensibility, and Performance in The Forrester Wave™: B2C Commerce Solutions, Q2 2022

As I shared in my previous blog post, the team at Kibo is so excited about being named the sole Leader in The Forrester Wave™: B2C Commerce Solutions, Q2 2022. In this report, Kibo Headless…

Kibo is Cited as the Only Leader in The Forrester Wave™: B2C Commerce Solutions Report, Q2 2022

Kibo is Cited as the Only Leader in The Forrester Wave™: B2C Commerce Solutions Report, Q2 2022

Recently, Kibo was named as the Leader in the latest edition of The Forrester Wave™: B2C Commerce Solutions, Q2 2022 report. In fact, Kibo was named as the sole leader among the nine other vendors…

Advantages of Headless Commerce for Marketers

Advantages of Headless Commerce for Marketers

The past two years have demonstrated that consumers are ready and willing to change their behavior to find and purchase the things they need. Shoppers migrated online in droves in 2020, with eCommerce sales up…

Feature Spotlight: What is BPM, and What Does it Mean for Unified Commerce?

Feature Spotlight: What is BPM, and What Does it Mean for Unified Commerce?

This post was recently updated. Originally published on December 17, 2019. Kibo Unified Commerce platform, with a microservices framework, offers commerce and store operations professionals a wide array of tools to get their work done…

How Headless Commerce Supports the D2C Customer Journey

How Headless Commerce Supports the D2C Customer Journey

Direct-to-consumer (D2C) retail is a selling approach that bypasses the use of traditional middlemen and third-party suppliers. D2C businesses like Warby Parker, Allbirds, and Birchbox are manufacturers and retailers rolled into one. They create (or…

Rise of the Dark Store Fulfillment Model: How Unified Commerce Makes It Possible

Rise of the Dark Store Fulfillment Model: How Unified Commerce Makes It Possible

In September 2020, about six months after the pandemic drove people into their homes and forced mandatory shutdowns across the globe, Whole Foods opened its first online-only store. The store was created to keep up…

Kibo Product Releases: Q1 2022 Recap

Kibo Product Releases: Q1 2022 Recap

In case you missed the news, here’s a quick look at our top product releases from Q1 2022:  PERSONALIZATION Enhanced Product Finder Features for Customization and Boost & Bury Capabilities  PRODUCT FINDER   Improved Out-Of-The-Box…

Kibo Attends Retail’s Big Reunion: Shoptalk US 2022

Kibo Attends Retail’s Big Reunion: Shoptalk US 2022

Earlier this week, several of our Kibonauts attended Shoptalk US 2022 at Mandalay Bay in Las Vegas. Our team was excited to engage with Shoptalk US attendees, including many of our customers, in person again…

Kibo Product Updates: A Look Back at 2021

Kibo Product Updates: A Look Back at 2021

A look at our top 9 product updates and releases from the last year for each Kibo product, and our favorite for each.  Let’s take a look at our favorite 2021 releases: PERSONALIZATION SOCIAL PROOF We released Social Proof in February, with key updates enabling inventory-based (scarcity) messaging…

Why alternate fulfillment models are critical for creating a good ecommerce experience

Why alternate fulfillment models are critical for creating a good ecommerce experience

By now, most retailers understand that customer experience (CX) is a priority when it comes to ecommerce. Providing an excellent online shopping experience is even more important than the quality of the product or service,…

RapiDoc API Documentation: An Improved and Updated Approach

RapiDoc API Documentation: An Improved and Updated Approach

As part of Kibo’s ongoing effort to enhance our developer resources, we have updated and improved our API documentation, making API integration simpler and faster. The Kibo Unified Commerce Platform REST APIs provide excellent performance,…

Kibo Sees Continued Momentum and Ranks #1 for Core Commerce in 2021 Gartner Critical Capabilities for Digital Commerce Report

Kibo Sees Continued Momentum and Ranks #1 for Core Commerce in 2021 Gartner Critical Capabilities for Digital Commerce Report

Kibo Commerce has been ranked #1 in Core Commerce in the Gartner Critical Capabilities for Digital Commerce 2021 report. Core commerce is defined as “quality, sophistication and ease of use of the core commerce functions…

2021 Holiday Commerce: By the Numbers

2021 Holiday Commerce: By the Numbers

How do you build a customer-centric holiday shopping season strategy following an uncertain 2020? It starts with understanding the latest ecommerce trends and shifts in customer shopping habits. Here’s a sneak peek at some of the…

Unified Commerce’s 7X Impact on Revenue

Unified Commerce’s 7X Impact on Revenue

Companies with unified commerce were 600% more likely to see higher revenue than their peers during pandemic.

Using Order Management to Deliver Better Customer Experiences

Using Order Management to Deliver Better Customer Experiences

A list of capabilities needed to deliver order fulfillment and post-sales experiences that keep customers coming back—again and again.

Unified commerce

Discover the Modular Approach to Unified Commerce Technology

Modern, microservices-based, API-first technology powers our unified commerce platform. See how Kibo can change the way you deliver unified customer experiences.

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