The Ultimate Guide to Order Management: Create a Connected Experience

The Ultimate Guide to Order Management: Create a Connected Experience

The Ultimate Guide to Order Management: Create a Connected Experience

The Ultimate Guide to Order Management is now available for download.

For many consumers, the pandemic accelerated the blending of online and offline shopping channels into a single shopping journey. For retailers and manufacturers, this omnichannel approach to commerce demonstrates the importance of seamless order management across all retail touchpoints.

Omnichannel order management is a key ingredient to a successful omnichannel retail strategy. It enables businesses to manage inventory, fulfill orders quickly, and provide a consistent experience no matter where a customer’s shopping journey begins and ends.

Order management and fulfillment factor largely into the overall experience a customer has with your brand. In this guide, we provide insight into:

  • Why real-time inventory visibility is key to omnichannel order management
  • How to build an omnichannel order management strategy that aligns with your business capabilities and customer needs
  • Why composable commerce is a game changer to your order management strategy
  • Real-life tips and insights from leading retailers that deliver omnichannel experiences across online and offline channels
More Insights

The Ultimate Guide to Order Management

Get the Guide

Kibo Blog

Our Most Recent Blog Posts

Prepare yourself with key insights, guides, datapoints, and more. Subscribe to the Kibo Monthly Newsletter.

View all Blog Posts


Order Management System: Build, Buy, or Both? 

Order management systems have undergone a transformation, evolving from mere back-office operational tools into pivotal components that significantly enhance the overall customer experience. It’s the engine that processes customer orders, manages inventory, and ensures timely…

order management data

The Role of an Order Management System in the Customer Journey

If you operate an eCommerce storefront, it should come as no surprise that the online competition is fierce. New alternatives to your products could appear online instantly. It becomes imperative to your success that you…

Product Substitution

The Secret to Saving the Sale? Product Substitution

No retailer wants to email a customer saying their order has been canceled or delayed due to lack of inventory. It not only results in a dissatisfied customer, but it also could lead to a…