Your Source for Composable Commerce Insights & Tips

In the ever-evolving landscape of retail, businesses should constantly seek innovative ways to adapt to changing customer needs to secure sustainable success. That’s where the phenomenon gaining prominence in retail comes in. BOPIS, a revolutionary…

Order management systems have undergone a transformation, evolving from mere back-office operational tools into pivotal components that significantly enhance the overall customer experience. It’s the engine that processes customer orders, manages inventory, and ensures timely…

We’d like to introduce you to Kibo’s new Executive Leadership team! Changes to our executive team were strategically made to support our company’s growth and focus on building composable solutions in eCommerce, order management, and…

Welcome to the New Kibo! As you may have heard, Kibo has spun off the personalization business, which now operates as its own entity under the Monetate Brand. As Kibo’s CTO turned CEO, here’s my…

eCommerce has come a long way since the humble beginning of virtual shopping which started in the 1960s with the emergence of teleshopping. This year, eMarketer predicts eCommerce revenue will reach $794.50 billion in 2021,…

Kibo Commerce helps retailers and brands realize their omnichannel commerce goals while delivering customer-first commerce.

Early reports indicate the holiday season has been a blockbuster. After a successful start to the season with strong gains during Cyber Week, new data from Mastercard shows consumer spending rose 5.1% during the season…

Get your team together and state up front that this planning cycle will be different. Plan for 2023 with goals that everyone can rally behind.

We’re acutely aware of what’s unfolding in our communities and how it impacts our team members, partners, and clients. And, we hope that you will join us in our Stand for Equality and Change.

Many retailers have recently implemented Buy Online, Pickup in Store (BOPIS) options, and may need to quickly pivot to curbside pickup or other touchless pickup options.

If Santa brought you or someone you know a “smart speaker” for Christmas, you’re not alone. Use of Amazon Echo and Google Home devices is skyrocketing, with Adobe estimating some 40% of U.S. consumers would…

This year’s National Retail Federation event promised to be the biggest yet, and they did not disappoint. The Kibo commerce crew was in full force, making connections and getting the word out about cloud commerce…

As the holidays enter the final stretch, strong results from the season’s peak week show that merchants must go all-in on omnichannel implementation to meet shoppers’ expectations. Cyber Week results, from Thanksgiving on Nov. 22…

With the holidays approaching, online marketplaces have a potential for unprecedented reach and revenue through eCommerce. Manufacturers building direct-to-consumer channels online may be tempted to try selling through third-party marketplaces to gain visibility with new…

At Kibo, we pride ourselves in working with each and every customer to serve as a trusted partner and guide them in the age of digital transformation by driving innovative solutions for our customers. As…

We’re proud to share that Kibo was recently named a Strong Performer in The Forrester Wave(™): B2C Commerce Suites, Q3 2018. Forrester’s review of the 11 most significant vendors in retail B2C eCommerce. Commerce is…

Manufacturers may hesitate to invest in eCommerce because of potential channel conflict with retail partners. But there’s a lucrative online market that manufacturers can build on online functionality to own: B2B corporate sales. When it…

With roughly 80% of consumers expecting to buy gift cards this holiday season, offering them is a no-brainer for merchants. To make the most from this opportunity, they should invest in ensuring a seamless integration…

Consumers are cautious about online security as they head into the holidays. But so far, merchants have been relatively complacent about reassuring shoppers. To correct the disparity, not only should sellers ensure their security protocols…

Merchants are increasingly looking beyond U.S. borders to attract new customers. While the potential upside is great, sellers should prepare extensively and ramp up gradually to ensure they’re equipped for global success. Technology researcher Forrester…

So far, June’s U.S. Supreme Court ruling on sales tax collection has had little effect on merchants. But amidst ongoing debate in Congress and statehouses nationwide, sellers should brace for change in the coming year,…

Going to see a movie is cheaper on weekday afternoons, or if you’re a senior. Likewise, if you’re looking to book a flight or a hotel for a Friday evening, you’re likely to pay more…

What is Real-Time Individualization? The addition of real-time technologies to drive more individualized experiences is a key part of the modern commerce experience. Customers expect websites and mobile apps to understand them and their environment…

With ever-steeper competition forcing sellers to work harder for their wins, prioritizing retention is a smart strategy. Unfortunately, customer loyalty strategies don’t always resonate with consumers—which means merchants must think beyond the basics of customer-lifecycle…