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Your Source for Composable Commerce Insights & Tips

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Panel at Kibo CONNECT

Kibo CONNECT Brings Together Industry Leaders to Discuss the Latest Trends and Innovations

The Kibo team recently hosted its annual Kibo Client Summit – Kibo CONNECT – in Dallas, Texas to bring together clients, partners, and team members. Traveling from all over the world, we’re grateful to connect…

woman picking up an order in store

What is BOPIS? A Breakdown of Buy Online, Pick Up In Store Services

In the ever-evolving landscape of retail, businesses should constantly seek innovative ways to adapt to changing customer needs to secure sustainable success. That’s where the phenomenon gaining prominence in retail comes in. BOPIS, a revolutionary…

oms

Order Management System: Build, Buy, or Both? 

Order management systems have undergone a transformation, evolving from mere back-office operational tools into pivotal components that significantly enhance the overall customer experience. It’s the engine that processes customer orders, manages inventory, and ensures timely…

Meet Kibo’s New Executive Leadership Team

Meet Kibo’s New Executive Leadership Team

We’d like to introduce you to Kibo’s new Executive Leadership team! Changes to our executive team were strategically made to support our company’s growth and focus on building composable solutions in eCommerce, order management, and…

Welcome to the New Kibo: Solely Focused on eCommerce, Order Management, and Subscription Commerce

Welcome to the New Kibo: Solely Focused on eCommerce, Order Management, and Subscription Commerce

Welcome to the New Kibo! As you may have heard, Kibo has spun off the personalization business, which now operates as its own entity under the Monetate Brand. As Kibo’s CTO turned CEO, here’s my…

Headless vs. Monolithic eCommerce: A Deep-Dive Comparison

Headless vs. Monolithic eCommerce: A Deep-Dive Comparison

eCommerce has come a long way since the humble beginning of virtual shopping which started in the 1960s with the emergence of teleshopping. This year, eMarketer predicts eCommerce revenue will reach $794.50 billion in 2021,…

What Is Kibo? Everything You Need to Know About the Commerce Platform

What Is Kibo? Everything You Need to Know About the Commerce Platform

Kibo Commerce helps retailers and brands realize their omnichannel commerce goals while delivering customer-first commerce.

Capitalize on Holiday Momentum to Thrive in an Uncertain 2021

Capitalize on Holiday Momentum to Thrive in an Uncertain 2021

Early reports indicate the holiday season has been a blockbuster. After a successful start to the season with strong gains during Cyber Week, new data from Mastercard shows consumer spending rose 5.1% during the season…

Planning for 2021 Requires a New (And Potentially Better) Approach

Planning for 2021 Requires a New (And Potentially Better) Approach

Get your team together and state up front that this planning cycle will be different. Plan for 2023 with goals that everyone can rally behind.

Message From the CEO: Kibo Stands for Equality and Change

Message From the CEO: Kibo Stands for Equality and Change

We’re acutely aware of what’s unfolding in our communities and how it impacts our team members, partners, and clients. And, we hope that you will join us in our Stand for Equality and Change.

Setting up Curbside and Other Touchless Pickup Is Easy With Personalized Commerce

Setting up Curbside and Other Touchless Pickup Is Easy With Personalized Commerce

Many retailers have recently implemented Buy Online, Pickup in Store (BOPIS) options, and may need to quickly pivot to curbside pickup or other touchless pickup options.

All Talk, No Action? 4 First Steps to Win at Voice Search

All Talk, No Action? 4 First Steps to Win at Voice Search

If Santa brought you or someone you know a “smart speaker” for Christmas, you’re not alone. Use of Amazon Echo and Google Home devices is skyrocketing, with Adobe estimating some 40% of U.S. consumers would…

Takeaways from NRF Big Show & Expo 2019

This year’s National Retail Federation event promised to be the biggest yet, and they did not disappoint. The Kibo commerce crew was in full force, making connections and getting the word out about cloud commerce…

Cyber Week Takeaway: go all in on omnichannel … or go home

Cyber Week Takeaway: go all in on omnichannel … or go home

As the holidays enter the final stretch, strong results from the season’s peak week show that merchants must go all-in on omnichannel implementation to meet shoppers’ expectations. Cyber Week results, from Thanksgiving on Nov. 22…

Gold Mine or Minefield? How Manufacturers Can Succeed With Online Marketplaces

Gold Mine or Minefield? How Manufacturers Can Succeed With Online Marketplaces

With the holidays approaching, online marketplaces have a potential for unprecedented reach and revenue through eCommerce. Manufacturers building direct-to-consumer channels online may be tempted to try selling through third-party marketplaces to gain visibility with new…

Boscov’s Wins Gold in Retail TouchPoints 2018 Store Operations Superstar Awards

Boscov’s Wins Gold in Retail TouchPoints 2018 Store Operations Superstar Awards

At Kibo, we pride ourselves in working with each and every customer to serve as a trusted partner and guide them in the age of digital transformation by driving innovative solutions for our customers. As…

Kibo eCommerce recognized as a “Strong Performer” among B2C platforms

Kibo eCommerce recognized as a “Strong Performer” among B2C platforms

We’re proud to share that Kibo was recently named a Strong Performer in The Forrester Wave(™): B2C Commerce Suites, Q3 2018. Forrester’s review of the 11 most significant vendors in retail B2C eCommerce. Commerce is…

3 Steps Manufacturers Need to Take to Sell Directly to B2B Buyers

3 Steps Manufacturers Need to Take to Sell Directly to B2B Buyers

Manufacturers may hesitate to invest in eCommerce because of potential channel conflict with retail partners. But there’s a lucrative online market that manufacturers can build on online functionality to own: B2B corporate sales. When it…

Customers Demand Flexible Gift Card Options this Holiday Season

Customers Demand Flexible Gift Card Options this Holiday Season

With roughly 80% of consumers expecting to buy gift cards this holiday season, offering them is a no-brainer for merchants. To make the most from this opportunity, they should invest in ensuring a seamless integration…

Just in Time for Holiday Shopping: 3 Tips to Boost Confidence in eComm Security

Just in Time for Holiday Shopping: 3 Tips to Boost Confidence in eComm Security

Consumers are cautious about online security as they head into the holidays. But so far, merchants have been relatively complacent about reassuring shoppers. To correct the disparity, not only should sellers ensure their security protocols…

4 Tips for International eCommerce Success

4 Tips for International eCommerce Success

Merchants are increasingly looking beyond U.S. borders to attract new customers. While the potential upside is great, sellers should prepare extensively and ramp up gradually to ensure they’re equipped for global success. Technology researcher Forrester…

3 Ways to Brace for Online Sales Tax Changes

3 Ways to Brace for Online Sales Tax Changes

So far, June’s U.S. Supreme Court ruling on sales tax collection has had little effect on merchants. But amidst ongoing debate in Congress and statehouses nationwide, sellers should brace for change in the coming year,…

How to Avoid an eCommerce Race to the Bottom with Dynamic Pricing

How to Avoid an eCommerce Race to the Bottom with Dynamic Pricing

Going to see a movie is cheaper on weekday afternoons, or if you’re a senior. Likewise, if you’re looking to book a flight or a hotel for a Friday evening, you’re likely to pay more…

Why the “Real-Time” in RTI is so Important

Why the “Real-Time” in RTI is so Important

What is Real-Time Individualization? The addition of real-time technologies to drive more individualized experiences is a key part of the modern commerce experience. Customers expect websites and mobile apps to understand them and their environment…

Customer Loyalty is Declining – How Can You Continually Earn Repeat Business?

Customer Loyalty is Declining – How Can You Continually Earn Repeat Business?

With ever-steeper competition forcing sellers to work harder for their wins, prioritizing retention is a smart strategy. Unfortunately, customer loyalty strategies don’t always resonate with consumers—which means merchants must think beyond the basics of customer-lifecycle…

Unified commerce

Discover the Modular Approach to Unified Headless Commerce Technology

Modern, microservices-based, API-first technology powers our unified headless commerce platform. See how Kibo can change the way you deliver unified customer experiences.

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