Your Source for Composable Commerce Insights & Tips

Kibo was named a Challenger in the 2023 Gartner Magic Quadrant Report for Digital Commerce based on Ability to Execute and Completeness of Vision. In the 2023 Gartner Critical Capabilities for Digital Commerce, Kibo was…

Inventory visibility is pivotal to a successful omnichannel strategy. By gaining real-time insight into inventory levels across all stores, distribution centers, warehouses, and supplier networks, retailers and manufacturers can promise accurate delivery times, avoid stockouts,…

This year, global retail sales are projected to exceed $30.3 trillion, a growth of 4.5% over 2022. But despite this anticipated growth, retailers are faced with increasing uncertainty as they navigate a retail landscape that…

Composability, as defined by Gartner, means “creating a business made from interchangeable building blocks.” It’s the foundational concept behind any composable technology, including composable commerce. From the perspective of a digital commerce organization, composability allows each…

The B2B and B2C purchasing journeys are more complex than ever. And as a result, companies are asking themselves if their eCommerce platform can keep up with (and simplify) the complexities needed to meet heightening…

As online mobile shopping grows, omnichannel retailers should take advantage of social media’s dominance to promote the benefits of online to offline commerce. Mobile devices play a role in a third of all retail transactions…

If Santa brought you or someone you know a “smart speaker” for Christmas, you’re not alone. Use of Amazon Echo and Google Home devices is skyrocketing, with Adobe estimating some 40% of U.S. consumers would…

Merchants may dread the surge of returns that inevitably follows the holiday season – but with a combination of transparency and omnichannel savvy, they can transform the process into an opportunity to earn loyalty. The…

As the holidays enter the final stretch, strong results from the season’s peak week show that merchants must go all-in on omnichannel implementation to meet shoppers’ expectations. Cyber Week results, from Thanksgiving on Nov. 22…

At Kibo, we pride ourselves in working with each and every customer to serve as a trusted partner and guide them in the age of digital transformation by driving innovative solutions for our customers. As…

Manufacturers may hesitate to invest in eCommerce because of potential channel conflict with retail partners. But there’s a lucrative online market that manufacturers can build on online functionality to own: B2B corporate sales. When it…

With roughly 80% of consumers expecting to buy gift cards this holiday season, offering them is a no-brainer for merchants. To make the most from this opportunity, they should invest in ensuring a seamless integration…

Consumers are cautious about online security as they head into the holidays. But so far, merchants have been relatively complacent about reassuring shoppers. To correct the disparity, not only should sellers ensure their security protocols…

Merchants are increasingly looking beyond U.S. borders to attract new customers. While the potential upside is great, sellers should prepare extensively and ramp up gradually to ensure they’re equipped for global success. Technology researcher Forrester…

So far, June’s U.S. Supreme Court ruling on sales tax collection has had little effect on merchants. But amidst ongoing debate in Congress and statehouses nationwide, sellers should brace for change in the coming year,…

Going to see a movie is cheaper on weekday afternoons, or if you’re a senior. Likewise, if you’re looking to book a flight or a hotel for a Friday evening, you’re likely to pay more…

Amazon.com’s Prime Day is now widely recognized as both a threat and a boon to other merchants, who stand to lose ground to the online giant or benefit from increased shopping activity across the Web…

Reports of the death of stores have been greatly exaggerated. In fact, savvy merchants recognize that their networks of physical locations – far from being costly liabilities – have the potential to give them an…