Marketplace
KIBO Marketplace. Built into Your Commerce Stack.
Add Assortment, not Overhead
Onboard suppliers fast, keep inventory accurate, route orders with confidence, and handle returns all on the KIBO platform. Dropship deep integration with KIBO Commerce and Order Management offers unparalleled visibility and control.- Accurate, real‑time availability to reduce oversells (RIS).
- Intelligent order routing with strategies, filters, and failovers.
- Unified operations for orders, pricing, checkout, and returns.
Key Benefits
Faster Time to Onboard
X vendors live in Y weeks
Lower Cancel Rates
Unparalleled Visibility
Dropship measured safely inside OMS
Work the Way You Want
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How it Works
Step 1 — Onboard vendors
Public application or invite, configurable forms, multi‑step approvals, secure agreements & comms.
Step 2 — Map catalog & govern offers
CSV/API/EDI intake, mapping to a master catalog, operator controls for MAP, floors/ceilings, B2B pricing; near‑real‑time inventory updates.
Step 3 — Route orders & promise delivery dates
With KIBO OMS integration, Order Routing strategies select the optimal fulfiller; Estimated Delivery Date (EDD) is surfaced pre‑purchase based on routing rules.
Step 4 — Fulfill & track
Vendors ship; shipments and exceptions visible in KIBO UIs/APIs via KIBO OMS.
Step 5 — Returns & reverse logistics
RMA flows; reverse‑logistics suggestions; reconcile & close, handled via KIBO Reverse Logistics integration.
Operator & Seller Portals.
Onboard, map, route, fulfill, return.
Operator. What you Control.
Rules & approvals, SLA dashboards, vendor health, financials for procurement and compliance management.
Seller. What Partners See.
Catalog upload (CSV/API/EDI), price & inventory updates, orders, returns, enabling high partner self-serviceability.
Controls & SLAs
Guardrails for pricing, promise, and performance.
EDI — Standard transactions such as 832 (catalog), 846 (inventory), 850 (PO), 855 (PO ack),
856 (ASN), 810 (invoice) are supported in KIBO’s approach.
Explore KIBO’s EDI Platform
APIs — REST for Catalog, Inventory, Orders, Shipments, Returns; OAuth/API keys (see API overviews).
Explore KIBO APIs
SFTP/CSV Upload — For long-tail partners not API/EDI-ready
Partner Integration Protocols
Meet your partners where they are: API, EDI, or SFTP.
Pricing governance — Minimum Advertised Price (MAP) & discount restrictions via price lists (also supports MSRP/cost).
Intelligent order routing strategies — Scenarios, filters, rankings, and failovers.
Accurate availability — Real-time Inventory Service (RIS) as single source for inventory visibility.
EDD & promise control — Estimated Delivery Date Suggestion API for setting clear expectations.
Returns & reverse logistics — Return rules to automatically manage returns and optimize disposition suggestions.
Use Cases.
Practical playbooks by segment.
Retail (B2C)
Endless aisle without endless risk
Problem
Limited on‑hand assortment; need to avoid
overbuying and stockout avoidance.
- Onboard vetted suppliers with configurable approvals; map to master catalog; enforce MAP.
- Route orders across DC/store/dropship with EDD on PDP/checkout.
- Keep one cart & checkout throughout.
Outcomes
faster time‑to‑onboard, catalog expansion,
lower cancellation rate, high on‑time ship %
Manufacturer (B2B & D2C)
Compliance‑friendly Dropship Vendor (DSV)
Problem
Retailer Dropship Vendor (DSV) compliance + adjacent category expansion.
How KIBO Dropship helps
- Support B2B‑friendly pricing models via price lists (MAP/MSRP/cost), while onboarding suppliers via API/EDI/SFTP.
- Route & reconcile orders in one OMS; manage returns and reverse logistics centrally.
Outcomes
chargeback reduction, Higher DSV compliance rate, Gross Merchandise Value (GMV) via dropship, Out-of-stock (OOS) avoidance
FAQs
Do we have to pick EDI or API?
KIBO supports both API and EDI standards, plus SFTP/CSV for partners who need it.
How does KIBO avoid split carts or broken promos?
KIBO supports both API and EDI standards, plus SFTP/CSV for partners who need it.
How do you control pricing/brand compliance (MAP)?
Minimum Advertised Price (MAP) and discount restrictions are handled via Price Lists in KIBO.
Can we promise delivery dates for dropship items?
Yes—use EDD Suggestion with your intelligent order routing rules to calculate and display dates pre-purchase.
How are returns handled?
Returns (including KIBO Reverse Logistics) are managed in KIBO; routing can suggest the best return and disposition location.
