
How Flexible Order Fulfillment and Post-Purchase Care Drive B2B Loyalty
The B2B digital commerce journey doesn’t end when a buyer clicks “place order.” In fact,
For over seven years, Shannon has worked in the commerce technology industry—first with Blue Acorn iCi, then joined KIBO in 2022. As the corporate marketing manager, she manages KIBO's content, PR, and brand strategies. Shannon graduated from Clemson University in 2014 and enjoys spending her free time with her husband, two dogs, and horse in Charleston, SC.

The B2B digital commerce journey doesn’t end when a buyer clicks “place order.” In fact,

For B2B ecommerce companies, the primary focus of customer support should be building long-term, trusted

Returns management is often seen as a logistical challenge, but for a modern ecommerce platform,

Order management is the backbone of modern ecommerce. From the moment a customer clicks “buy”

How Ship-from-Store and BOPIS Transform Modern Ecommerce Fulfillment Shoppers now expect delivery in hours, not

The festive holiday music is just starting to play. For retailers, that sound isn’t jingling

The holiday season is a whirlwind of marketing campaigns, product launches, and eager shoppers. You’ve

The traditional point-of-sale system is everywhere. We see them in stores, restaurants, and cafes, bulky

Legacy Order Logic Meets a Modern Commerce Reality The commerce battlefield has shifted. Today’s customers