New Report: 2022 Distributed Order Management for Retail

New Report: 2022 Distributed Order Management for Retail

New Report: 2022 Distributed Order Management for Retail

According to a Forbes Study, 96% of customers rate their experience with brands as a major judgment factor towards loyalty. 

According to Kibo and Ignitiv’s new report, “2022 Distributed Order Management for Retail,” the post-COVID world will be characterized by a deep and transformative embrace of digital.  

Retailers have already seen this transformation affecting consumer behavior, with shoppers embracing and using online and offline channels in diverse ways. This often includes using both channels at the same time, with certain consumer expectations centering around BOPIS (Buy-Online-Pickup-in-Store), contactless delivery, and other fulfillment options, like expedited delivery. 

Retailers who are navigating the post-COVID world should now take the time to re-evaluate the capability of their Order Management System (OMS). Can your current OMS keep up with these increased demands? Is your OMS able to keep pace with these high customer expectations to retain customer loyalty and satisfaction?

Download this report from Kibo and Ignitiv, and learn: 

  • How the COVID-19 pandemic changed customer behavior 
  • What is distributed order management, or DOM 
  • The features and benefits of distributed order management 
  • Best practices for implementing distributed order management 
  • The value of having an implementation partner when choosing an order management solution 
More Insights

2022 Distributed Order Management for Retail

Download Now

Kibo Blog

Our Most Recent Blog Posts

Prepare yourself with key insights, guides, datapoints, and more. Subscribe to the Kibo Monthly Newsletter.

View all Blog Posts


Order Management System: Build, Buy, or Both? 

Order management systems have undergone a transformation, evolving from mere back-office operational tools into pivotal components that significantly enhance the overall customer experience. It’s the engine that processes customer orders, manages inventory, and ensures timely…

order management data

The Role of an Order Management System in the Customer Journey

If you operate an eCommerce storefront, it should come as no surprise that the online competition is fierce. New alternatives to your products could appear online instantly. It becomes imperative to your success that you…

Product Substitution

The Secret to Saving the Sale? Product Substitution

No retailer wants to email a customer saying their order has been canceled or delayed due to lack of inventory. It not only results in a dissatisfied customer, but it also could lead to a…