Returns management is often seen as a logistical challenge, but for a modern ecommerce platform, it’s a strategic opportunity. By...
As the Chief Technology Officer at KIBO, Thom Phipps is focused on driving technical excellence and innovation across the platform to enable partners and customers to meet their business goals effectively and efficiently. Previously, he led global development teams and built high-scale content management, search/discover, and analytics capabilities at Dell. Later, he led the creation of Volusion’s medium and large business omnichannel commerce offering, Mozu, which was acquired by KIBO in 2016.
Returns management is often seen as a logistical challenge, but for a modern ecommerce platform, it’s a strategic opportunity. By...
With the rapid evolution of technology and rising customer expectations, the time for a new approach to both customer and...
As the hustle and bustle of Black Friday and Cyber Monday winds down, it’s time to reflect on how this...