Jeff Mikos

Head of Strategy for Digital Commerce at McFadyen Digital

Jeff Mikos is Head of Strategy for Digital Commerce at McFadyen Digital, where he helps leading retailers, distributors, and brands define and execute next-generation digital commerce and marketplace strategies. With more than 15 years of experience in ecommerce and retail, Jeff brings a holistic perspective that blends business strategy, technology, and organizational design.

At McFadyen, he guides clients through customer and competitive analysis, business model definition, value proposition development, marketing strategy, and financial planning. His expertise spans B2B and B2C ecommerce, marketplaces, organizational development, and growth strategy. Jeff is passionate about helping organizations align people, processes, and platforms to fully unlock the potential of digital commerce.

Blogs by Jeff Mikos

How to Build Digital Experiences Buyers Will Actually Use (Part 2)

In Part 1, we looked at why so many B2B portals fail. The short version: most companies launch platforms that...

The Problem with B2B Digital Experiences: Why Companies Fail to Drive Adoption (Part 1)

Why do most B2B Ecommerce Portals “Fail”? Most B2B ecommerce portals fail not because the technology doesn’t work, but because...