Reports & Analysis

Stay up to date on retail trends with the latest industry reports, analysis, and thought leadership from your partners at Kibo.

Report

The Rise of Personalized Commerce Study

Our fourth-annual report reveals that companies that leverage a personalization strategy across all elements of the customer lifecycle see higher ROI (300% or more).

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Guide

CPG Guide

This guide reviews the key challenges CPG brands have contended with these past few months and helps them forge a better path forward.

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Guide

The Retail Preparedness Guide

In this prescriptive and comprehensive guide, you’ll discover eight tactics that you can use to transform into an agile business that’s adequately prepared for whatever an unpredictable world throws at you.

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Report

The Essential Guide To End-To-End Personalization

Key examples and benefits of end-to-end personalization across the five phases of the customer journey, including discovery and fulfillment.

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Webinar

Future-Proofing Your B2B Business: Digital Transformation vs Migration

Playing Catch-Up In a Digital World Join Kibo Commerce, the leading unified commerce provider, User Conversion, the conversion optimisation agency, Brakes, the leading wholesale foodservice

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Report

Q3 2020: Ecommerce Quarterly Benchmarks

Our clients saw volume shift across mobile and desktop with increased conversion rates as more people used digital channels to shop during the COVID-19 pandemic

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Report

2021 Leading Vendors to the Top 1000 Retailers

The 2021 Leading Vendors to the Top 1000 Report is a data-driven analysis of the ecommerce vendor landscape.

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Report

2020 Edition: Fulfillment Report

Released in partnership with DigitalCommerce360, outlines findings and insight of the unexpected rise in e-commerce, and current pain points such as order processing and fulfillment.

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Whitepaper

Using Customer Experience Innovation To Rebuild Performance At Scale

To help ecommerce leaders responsible for growth, Kibo and Good Growth have created this guide on customer experience innovation.

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Report

Q2 2020: Ecommerce Quarterly Benchmarks

Our clients saw volume shift across mobile and desktop with increased conversion rates as more people used digital channels to shop during the COVID-19 pandemic

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Report

The 2020 Guide To Holiday Commerce

With the research and recommendations included in this guide, retailers can implement a unified approach to holiday demand that will help meet drive business goals in Q4.

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Webinar

Omnichannel Retail Index 2020

Benchmarking 125 retailers and brands, across 300 digital and cross-channel criteria, the FitForCommerce Omnichannel Retail Index 2020, released in partnership with Kibo, is the most

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