Reports & Analysis

Stay up to date on retail trends with the latest industry reports, analysis, and thought leadership from your partners at Kibo.

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Report

The Rise of Personalized Commerce Study

Our fourth-annual report reveals that companies that leverage a personalization strategy across all elements of the customer lifecycle see higher ROI (300% or more).

Guide

CPG Guide

This guide reviews the key challenges CPG brands have contended with these past few months and helps them forge a better path forward.

Guide

The Retail Preparedness Guide

In this prescriptive and comprehensive guide, you’ll discover eight tactics that you can use to transform into an agile business that’s adequately prepared for whatever an unpredictable world throws at you.

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eBook

Quick Wins for Maximizing Conversion Post-COVID

A playbook of quick wins built for the current environment that will help with maximizing conversion, and prepare for evolving customer expectations.

eBook

CPG Guide

This guide reviews the key challenges CPG brands have contended with these past few months and helps them forge a better path forward.

Webinar

Quick Wins to Maximise Conversion Post-COVID

Watch as our hosts, Paul Knutton, Global Consulting Practice Director at Monetate, Kerry Meehan, Senior Strategy Consultant at Monetate, and Dave Chaffey, Co-Founder & Content

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Report

Gartner Report: Magic Quadrant for Personalization Engines

Personalization is the leading strategy for businesses looking to improve conversion rates and customer lifetime value. But with so many vendors in the market, how

Report

The Rise of Personalized Commerce Study

Companies that leverage a personalization strategy across all elements of the customer lifecycle not only see higher ROI (300% or more).

Webinar

Utilizing AI to Influence the Customer Journey: How Room & Board Drives Maximum Performance

COVID-19 has brought much uncertainty with it but Room & Board’s leveraging of AI has made personalization scalable and delivered definitive results. But how did Room

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Webinar

Personalizing Your Order Management Strategy in the COVID-19 Era: Use Cases and Insights for Success

As COVID-19 continues to thwart most business plans and process, companies are forced to quickly rethink their order management strategy. Watch this webinar to hear

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Webinar

Delivering Goodwill: Impacts of COVID-19 on Consumer Behavior and the E-Commerce Response

In response to the global COVID-19 pandemic, public health officials are asking us to stay away from each other and practice social distancing. Faced with

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eBook