Choosing a Commerce-First Subscription Management Platform
Guide

Buyer’s Guide

Choosing a Commerce-First Subscription Management Platform

According to Forrester, 85% of US online adults pay for at least one subscription service. But as the competition for wallet share intensifies, customer expectations for eCommerce subscriptions have grown higher.

In this guide, we’ll walk through what consumers expect from their subscription experience and what capabilities a company needs in a commerce-first subscription management platform to meet those expectations.

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Buyer's Guide Subscription

Are Subscriptions Dying? No, Just Bad Subscription Experiences.

Subscription commerce isn’t new, but the way companies manage subscriptions is evolving. Customers expect transparent, timely, and customizable subscription experiences, which typically go beyond the capabilities of a standard recurring billing platform. For the 51% of global business and technology professionals in Forrester’s Priorities Survey, 2022 who say that changing their business model is a high priority or the many businesses prioritizing product launches, subscription management software could be key.

In this buyer’s guide, you’ll learn:

  • The difference between recurring billing software and commerce-first subscription management platforms
  • Top indicators that it’s time to move on from your current subscription solution
  • How to evaluate subscription management platforms based on your specific business needs

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Stay up to date on retail trends with the latest industry reports, analysis, and thought leadership from your partners at Kibo.

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Scaling to New Heights: Unleashing Innovation with Cloud-Built Modern Technology

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Guide to Building a Tech Stack for B2B Omnichannel Buyer Journeys

Learn how to navigate the complexities of selecting the perfect blend of technologies—eCommerce, order management, and subscriptions—for customer-centric B2B omnichannel commerce.

A Better Way to Buy and Build

What can you do when you start with rich commerce functionality and extend it to differentiate your unique value?  Simplify complex commerce today. See how.

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