What Do Your Customers Actually Want?
A selection from the 2017 Consumer Trends Report.
What do your consumers need to walk into your store, make an online purchase, or recommend you to a friend? In Kibo’s 2017 Consumer Trends Report Infographic, dive deeper into the numbers that represent the way your customers interact with your current omnichannel initiatives.
Over 3,000 shoppers surveyed to help you discover:
- How your consumers shop online versus in store
- The top factors that drive conversions
- Ways to improve the customer experience throughout the shoppers journey