Omnichannel Resource Center
From industry reports to cutting-edge analysis, explore new ideas in retail and innovation
Double Your Online Revenue in 12 Months
Learn how investment in a technology stack can enable emerging merchants to deliver superior omnichannel experiences across all touchpoints.
Whitepaper
The State of Omnichannel Infographic
View this infographic to explore what you might be missing from your current omnichannel strategy.
Infographic
IR Omnichannel Winners of the Top 500
A data-driven analysis of the cross-channel strategies of Top 500 Retailers.
Report
Forrester Research Video
Trending technologies retailers are implementing within the next 12 months.
Video
Order Management Infographic
The path to create connected consumer experiences starts with order management.
Infographic
State of Omnichannel Commerce
A mystery shopping study on 30 mid-market and Tier 1 retailers to assess overall buying experience from online to in-store.
Mystery Shopping Study
Personalization B2B Webinar – Danielle Roberts
Learn how to get started with next-generation personalization that goes beyond segmentation.
Webinar
Ultimate Guide to Personalization
Better understand the four phases of personalization, their benefits, and how to best implement them.
Guide
Personalization 2.0 – Going Beyond Segmentation Webinar
Learn how to get started with next-generation personalization that goes beyond segmentation.
Webinar
Real-Time Individualization Data Sheet
The Kibo Real-Time Individualization solution delivers individualized experiences to each customer, across all devices.
Data Sheet
Order Management System Data Sheet
Kibo Order Management provides a state of the art order management platform that optimizes fulfillment channels and lowers the total cost of ownership.
Data Sheet
eCommerce Solution Data Sheet
Kibo eCommerce is a cloud-based, multi-tenant SaaS solution enabling retailers and manufactures to stay ahead of consumer expectations.
Data Sheet
Ultimate Guide to Order Management
Better understand the importance of a comprehensive “fulfill anywhere” strategy.
Guide
Bronner’s Success Story
Learn more about the successful relationship between Bronner’s Christmas Wonderland and Kibo’s eCommerce Solution.
Success Story
Buy Online, Pick Up In-Store Study
BOPIS is the cornerstone of omnichannel and customer experience, yet retailers aren’t meeting expectations.
Mystery Shopping Study
In-Store Meets Online: Unifying the Customer Experience
Start unifying your online and in-store customer experiences.
Future Stores Study
Building a Business Case Study
Make the case for omnichannel commerce by establishing a framework for investing into the future-proofing your business.
Whitepaper
Digital Strategies for Customer Success eBook
Learn how you can deliver a superior mobile experience that delivers increased sales.
eBook
10 Ways SaaS Commerce Platforms Improve TCO
Learn about the benefits of SaaS platforms and how the right system can help you improve TCO.
eBook
Connected Consumers eBook
Learn how to close the content and commerce gap to fulfill the promise of connecting your consumers with your brand credibility.
eBook
Content Development Whitepaper
Learn how to proactively address shoppers’ needs throughout the customer lifecycle with a more focused content development strategy.
Whitepaper
3 Steps to Contextually Relevant Merchandising
Learn how to harness relevant merchandising big data to deliver individualized, one-to-one online selling experiences.
Whitepaper
Omnichannel Glossary
This essential ABCs of Omnichannel Glossary will give you the tools needed to make the best omnichannel decisions for your business.
Whitepaper
Real-Time Individualization Webinar
Learn how leveraging personalization and individualization can boost customer engagement and increase conversion.
Webinar
Unify the Retail Customer Experience Webinar
Effectively bridge the gap between the consumers’ digital and in-store shopping patterns, and drive traffic between the two without losing consumers’ business and their loyalty.
Webinar
2017 Consumer Trends Report Webinar
3,000 shoppers, two continents and 50+ questions later, Kibo uncovered the data and details behind today’s increasingly demanding consumer.
Webinar
Top 8 Pitfalls to Consider When Replatforming Infographic
Enhance your business with experience, technical know-how, and a galaxy of third-party vendor connections to enable swift deployment of cutting-edge competitive features.
Infographic
Buy Online, Pickup In Store Infographic
Succeed at implementing buy online pickup in-store with a rubust omnichannel fulfillment strategy.
Infographic
Real-Time Individualization Infographic
Learn how your favorite personalized sites are using your data in the Real-Time Individualization Infographic.
Infographic
Building a Business Case Infographic
Make the case for omnichannel commerce and invest in the future of your business.
Infographic
Specialty Commerce Success Story
Learn more about the successful implementation and relationship between Specialty Commerce and Kibo’s eCommerce Solution.
Success Story
Powr-Flite Success Story
Learn more about the successful implementation and relationship between Powr-Flite and Kibo’s Order Management Solution.
Success Story
Gorsuch Success Story
Learn more about the successful implementation and relationship between Gorsuch and Kibo’s eCommerce Solution.
Success Story
Drum Workshop Success Story
Learn more about the successful implementation and relationship between Drum Workshop and Kibo’s Order Management Solution.
Success Story
Design Toscano Success Story
Learn more about the successful implementation and relationship between Design Toscano and Kibo’s eCommerce Solution.
Success Story
Francesca’s Success Story
Learn more about the successful implementation and relationship between Francesca’s and Kibo’s eCommerce Solution.
Success Story
BRP Success Story
Learn more about the successful implementation and relationship between BRP and Kibo’s Order Management Solution.
Success Story
Group Publishing Success Story
Learn more about the successful implementation and relationship between Group Publishing and Kibo’s eCommerce Solution.
Success Story
Subaru Success Story
Learn more about the successful implementation and relationship between Subaru and Kibo’s Order Management Solution.
Success Story
Company C Success Story
Learn more about the successful implementation and relationship between Company C and Kibo’s eCommerce Solution.
Success Story
My M&Ms Success Story
Learn more about the successful implementation and relationship between My M&Ms and Kibo’s eCommerce Solution.
Success Story
Mizuno USA Success Story
Learn more about the successful implementation and relationship between Mizuno USA and Kibo’s Order Management platform.
Success Story
eCommerce B2B Overview Sheet
Offer B2B customers the same B2C shopping experience they are accustomed to.
Overview Sheet
Real-Time Individualization Overview Sheet
Combining big data, machine learning and real-time streaming data technologies, Kibo RTI delivers on the promise of one-to-one experiences at scale
Overview Sheet
Mobile Point of Commerce Solution Overview Sheet
Empower your store associates to provide unparalleled customer service, drive sales and execute in-store operations.
Overview Sheet
Order Management Solution Overview Sheet
Future-proof your business with a Cloud-based, agile order management solution that helps simplify your omnichannel fulfillment strategies.
Overview Sheet
eCommerce Solution Overview Sheet
Learn how to better build your business with Kibo’s eCommerce Solution.
Overview Sheet
Kibo Information Guide
Discover your business’ true potential with Kibo’s eCommerce, Order Management, Real-Time Individualization and Mobile Point of Commerce solutions.
Information Guide
2017 Consumer Trends Report Infographic
In Kibo’s 2017 Consumer Trends Report Infographic, dive deeper into the numbers that represent what your customers actually want while shopping in store or online.
2017 Consumer Trends Report Infographic
2017 Consumer Trends Report
Kibo’s 2017 Consumer Trends Report dives into the expectations of your customers to help you best move forward with your 2017 omnichannel initiatives.