CREATING BETTER customer EXPERIENCESCase Studies

Kibo clients outperform industry average conversion rates by an extraordinary 57%. Explore how the Kibo Omnichannel Commerce Platform has helped industry leaders reach new heights, and how you, too, can create better customer experiences.

Sweet Success

Jelly Belly graduates to Kibo’s cloud commerce platform and experiences unprecedented growth.

Industrial Strength Personalization

MSC Industrial Supply saw a 12% boost in average order value after implementing Certona Personalization.

Personalization that Isn't Playing Around

GameStop chose Certona for our superior solution, long record of success, and focus on the client.

amp lighting a kibo case study

The Bright Future of Inclusive eCommerce

AMP® Lighting is an ideal example of how savvy businesses are rethinking their model.

sun and ski sports kibo case study

eCommerce and Personalization Get Some Time in the Sun

Dynamic sporting goods retailer sees consistent, double-digit online growth with Kibo eCommerce and Personalization.

boscovs a kibo case study

An Incredible BOPIS Program

The nation’s oldest family-owned department store sees significant revenue growth with a buy-online, pick up in store program.

FEATURED CLIENTSVideo Testimonials

What Our Customers Are Saying

ECOMMERCE & PERSONALIZATION

Sun & Ski Sports Success Story

Learn more about Sun & Ski Sports’successful implementation of Kibo’s eCommerce and Real-Time Individualization Solution.
Order Management

Subaru Success Story

Learn more about the successful implementation and relationship between Subaru and Kibo’s Order Management Solution.
ECOMMERCE

My M&Ms Success Story

Learn more about the successful implementation and relationship between My M&Ms and Kibo’s eCommerce Solution.
Order Management

Mizuno USA Success Story

Learn more about the successful implementation and relationship between Mizuno USA and Kibo’s Order Management platform.
Order Management

BRP Success Story

Learn more about the successful implementation and relationship between BRP and Kibo’s Order Management Solution.
eCommerce

Company C Success Story

Learn more about the successful implementation and relationship between Company C and Kibo’s eCommerce Solution.
eCommerce

Gorsuch Success Story

Learn more about the successful implementation and relationship between Gorsuch and Kibo’s eCommerce Solution.
eCommerce

Group Publishing Success Story

Learn more about the successful implementation and relationship between Group Publishing and Kibo’s eCommerce Solution.
eCommerce

Specialty Commerce Success Story

Learn more about the successful implementation and relationship between Specialty Commerce and Kibo’s eCommerce Solution.
eCommerce

Design Toscano Success Story

Learn more about the successful implementation and relationship between Design Toscano and Kibo’s eCommerce Solution.
eCommerce

Francesca’s Success Story

Learn more about the successful implementation and relationship between Francesca’s and Kibo’s eCommerce Solution.
Order Management

Drum Workshop Success Story

Learn more about the successful implementation and relationship between Drum Workshop and Kibo’s Order Management Solution.
eCommerce

Bronner’s Success Story

Learn more about the successful implementation and relationship between Bronner’s Christmas Wonderland and Kibo’s eCommerce Solution.

MEET YOUR NEEDS CLIENTS WE PARTNER WITH

More than 1,000 Brands Innovate with Kibo

rue21 has leveraged the Kibo platform to launch BOPIS across all its retail locations.

Sun & Ski Sports has seen a 32% increase in online holiday revenue year over year.

"We chose Certona as our personalization partner because they are the leader in personalization.

Kibo Order Management helps Subaru provide fantastic post-sale customer support directly to their consumers, without channel conflict.

“This is one business case that knocked it out of the park. Phenomenal results!”

"Getting Kibo Order Management was a great business decision for us at Home Hardware. The depth of functionality within the single cloud based platform covers all of our order needs."

Founded in the mountains over 50 years ago, this luxury ski fashion retailer has been innovating their online sales with Kibo eCommerce for over ten years.

Jelly Belly Candy Company’s small eBusiness team manages over 40 B2B and B2C sites on a single platform with Kibo eCommerce.

Boscov’s has seen a 40% in-store upsell rate on BOPIS purchases with Kibo Order Management.

With Kibo Order Management, Mizuno USA can fulfill its mission to advance sports by offering world-class products and services.

"We trust Certona [Personalization] with this very short amount of time we have to make a difference in customers' lives as they prepare for journeys and adventures."

Since launching on Kibo Ecommerce Company C’s B2B traffic has increased 58%, and their average order value has increased 4%.

Our personalization program ensures that customers see an expanded selection of lighting and home furnishing products that match their preferences and needs, which has generated more sales.

My M&Ms uses Kibo eCommerce to provide custom, direct-to-consumer and B2B orders online.

Kibo helped AMP Lighting create a B2B site that is mutually beneficial to their business users and shoppers alike.

"As a customer navigates our site, Certona’s technology utilizes everything we know about that particular customer’s preferences to provide a personalized experience and suggest alternative and complementary products."