CITY Furniture Replaces Monolithic Platform with Kibo's Modular Technology for Better Customer Experiences

CITY Furniture Replaces Monolithic Platform with Kibo’s Modular Technology for Better Customer Experiences

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Increase in Number of Orders


Increase in Revenue


Decrease in Cart & Checkout Load Times

Company Overview

About CITY Furniture

With 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, City Furniture has established itself as a leader in providing high-quality furniture and decor solutions that elevate homes and lifestyles.

City Furniture Website
City Furniture website

The Challenge

Adapting to eCommerce Surge in the Furniture Industry

However, CITY Furniture faced challenges in its digital transformation due to its initial eCommerce platform’s limitations:

  • Poor Scalability: Existing Magento headless deployment struggled to support scale and composability, resulting in poor cart and checkout performance due to slow APIs.
  • Limited Innovation: Magento’s monolithic architecture made it challenging to extend the platform and add new features that would enhance the customer experience.
  • Unique Industry Requirements: The retailer needed to cater to the distinctive requirements of the furniture industry, including purchase flows and brand partner discount specifications, all while maintaining high-performance and scalability.

The Solution

Building a Modular Commerce Solution with Kibo

Realizing composable architecture would be the best move strategically to future-proof its business, the retailer evaluated commercetools, Moltin, and Elastic Path. But ultimately chose Kibo’s eCommerce platform for its microservices architecture, depth of out-of-the-box functionality, business-friendly UI, and extensibility.

city furniture website

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