Commerce Strategy Services

Unified commerce is more than a set of tools. It is a complex strategy that needs to be tailored to your unique business model. Kibo employs a group of strategic and tactical experts to help you use the Kibo platform to grow and optimize your omnichannel strategy. With retail and business operations expertise, including competitor analysis, industry best practices, and success tracking, our strategic services team are skilled in all areas of the industry. Whether you are a retailer or manufacturer in the B2B or B2C space (or both), we’ve got you covered.

• Commerce strategy consulting
• Retail operations consulting
• Business operations consulting

Training & Ongoing Education Services

We understand that no matter how powerful the software, it is only as effective as its users. That is why we offer detailed, personalized training for both your business and technical users. From admin tool training to API support, empower your day-to-day users and your technical staff with the knowledge to fully leverage every element in the Kibo platform. If you have questions about our training services, please email training@kibocommerce.com.

• Business user training
• Developer training

Digital Marketing Services

When searching for products, nearly 40% of consumers head to Amazon.com first, making the struggle to drive traffic to your website and get your products found even more difficult. Fortunately, our digital marketing services can help. From PPC ads on Google and Bing to SEO audits and service (and everything in between), we get your company found so you can outsell the competition.

• SEO audits and strategy
• PPC ad strategy
• Display & retargeting ads

Migration & Implementation Services

Whether you are starting a new omnichannel strategy or making enhancements to existing programs, Kibo assists in bringing your eCommerce, Order Management, and real-time personalization solutions up to speed in record time. Kibo’s success services include initial implementation, consultative technical guidance, and system enhancements that help you extend your out-of-the-box solution. With the fastest time to market, we get you up and running so you can sell more.

• Third-party agency and partner enablement
• Dedicated Kibo implementation staff

Support Services

Our clients receive live support from dedicated experts who ensure that our clients have everything they need. Additionally, clients who are looking for extended customizations and integrations can take advantage of our enhanced support packages.

• On-demand support for your team
• Year-round training
• Self-service knowledge base