Increase Average Order Value
Whether you want to sell a complete outfit set, or let customers build the perfect sound system, “complete the look” recommendations are a proven way to increase average order value.
FUTURE-PROOF YOUR CX
Product Recommendations
Automate personalized products recommendations at scale without sacrificing any of the control you require.
Delight customers with manually-curated or algorithmically-driven recommendations across even the most complex product catalogs. Our patented algorithms know what to serve each shopper to maximize brand value, while still allowing the control of business guardrails.
DELIVER RELEVANCY FOR SERIOUS RESULTS
Secure Customer Loyalty
Shoppers experience tremendous frustration when they fall in love with an item, only to find out it doesn’t come in their size. Kibo makes it easy to avoid annoying your shoppers by taking into consideration past shopping history and geo-targeting parameters.
Driver Higher Profits
Not only does shopper preference play a role in product recommendations ROI, but so too does selecting those offers with the highest profit margin in mind. Kibo allows for the ultimate combination of individual insights and filtering based on unique business metrics.
Powered by market-leading solutions
Bringing together machine learning features from market-leading personalization solutions Certona and Monetate, Kibo’s Product Recommendations offer enhanced flexibility and decisioning capabilities. Weave in your own expertise and tactics alongside AI to encourage cross-sells, push high-margin products, clear inventory, and more. Combine recommendations with a full suite of testing and personalization capabilities across touch points to shape the standards for a unique customer experience.
Omnichannel Reach
Push recommendations across all your channels. We mean everywhere—Kibo’s Engine API allows you to test, personalize or recommend products in-store, online, via email, in the call center and on mobile applications. Leverage data coordinated across touch points to create experiences that deliver a consistent brand experience.
RECOMMENDATIONS FOR THE MODERN MARKETER
Powerful Signals
Infuse recommendation algorithms with everything you know about the individual—including historical data, third-party insights, and real-time visitor behavior.
Best-In-Class Algorithms
Use one of our many algorithms such as:
- Top selling by purchase count
- Trending products
- Most viewed products, and more
Or, have the flexibility to upload one of your own.
Flexible Decisioning
Automatically avoid confusing or frustrating shoppers by prioritizing rules to ensure shoppers only see prioritized experiences—for example, only show products that are in their size and are in stock.
Slotting & Dynamic Filters
Slotting enables slot-level control within product feeds, enabling you to mix, match, and sequence individual algorithms for ultimate control, or let Kibo AI sequence them for you. Further fine-tune with dynamic visitor history filters by feeding in suggested products based on behavioral data.
Intuitive UI
Empower the entire team with a powerful marketer-friendly interface. Remove the burden on IT and give your team the power to forge ahead unencumbered by technical requirements.
Open-Time Email Recommendations
Send highly relevant and scalable recommendations via email that are loaded and displayed upon open, use dynamic run-time filters to pass through parameters to your ESP to easily make changes to existing and new email recommendation strategies.
