CENTRALIZE PURCHASING

Unified Cart and Checkout

Centrally manage the buying process and deliver a unified checkout experience. Customers shopping across all of your channels can pick up where they left off and receive consistent pricing, discounts, and promotions.

Kibo makes it easy by allowing you to manage the workflow for active shopping carts, checkouts, submitted orders, wishlists, returns, and B2B quotes.

More Top-Rated Core Commerce Features

Elevate the Checkout Experience

Centralized Cart Management

Use the Kibo Admin to centrally configure and manage all aspects of the purchasing workflow, inclusive of pricing, tax, discounts, currencies, and checkout behavior. Manage these elements separately by site or standardize them across all channels.

Uniform Prices & Discounts

Centrally manage price, discount, and related data to ensure that carts across all channels and sites are always and consistently presenting your customer with the latest and most accurate pricing and promotions applicable to them.

Consistent Customer Checkout Experience

By centrally configuring the buying process and data elements, you’re able to deliver a consistent checkout experience to your customers across all channels, thereby delivering on key customer promises during and after the purchase cycle.

Cart and Checkout Key Features

  • Persistent Shopping Cart

    Shoppers can go back to where they last left off, with the previous items in the shopping cart, saving time and speeding up the checkout process.

  • True Omnichannel Purchasing

    Allow shoppers to assemble and complete carts in different channels. Access a shopper’s draft cart from the website in the store or vice-versa; empower a CSR to submit a draft cart on behalf of a shopper.

  • Subscription Purchasing

    Leverage the Cart and Checkout APIs to support purchases of one-time and subscription products in the same purchase transaction; let the Checkout API automatically create the Subscription record.

  • Multi-Ship Support

    Supports the ability for shoppers to ship different products in their cart to different delivery addresses, in a single transaction.

  • Wishlists & Quote Request

    Empower shoppers to easily turn carts into public or private wishlists, or submit the cart for a quote request that your sales associate can service.

  • Customer Service Assistance

    Enable Customer Service Representatives to provide superior service by assisting customers with creating orders, applying discounts, and completing the sale—all while on the phone with the customer.

Unified Cart and Checkout

Kibo Named the Leader

Learn why Kibo was named the Leader of B2C Commerce Solutions after being assessed across Forrester’s 27-criterion evaluation of B2C commerce solutions providers.

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Industry Findings And InsightsUnified Commerce’s 7X Impact on Revenue

Companies with unified commerce were 600% more likely to see higher revenue than their peers during pandemic.

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ADDITIONAL HEADLESS COMMERCE SERVICES

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User Guides

Read our User Guides to get the most out of the Kibo platform. Learn more about the features and capabilities, such as Catalog, Customers, Fulfillment, Inventory, Orders, and much more.

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