Part of the unified commerce cloudeCommerce Solution

A Single, Unified eCommerce Platform for B2B and B2C

Kibo lets you manage all of your B2B and B2C channels – or go 100% headless commerce – with a single, cloud-based SaaS platform. Empower your teams to engage customers with personalized, seamless shopping experiences and manage merchandising, promotions, SEO, and more, without having to be a coder.

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Built to ScaleSELLING SIMPLIFIED

Kibo Meets Your Digital Needs

Flexibility Meets Usability
Maintain agility and pixel-level control with intuitive tools designed for your teams. Launch landing pages, promos, navigation, and custom customer journeys with drag-and-drop ease.
Create Personalized Customer Experiences
Kibo eCommerce is built with Certona Personalization at its core. Deliver personalized product discovery, predictive search, and individualized recommendations that are optimized for both B2C and B2B.
Save Time and Headaches Managing Catalog Information
Centrally host, manage, and syndicate your product data and related content from a single administrative back-end, empowering you to sell across sites, channels, marketplaces, and stores.
Total Control at a Low Cost of Ownership
Deliver an elevated customer experience without the IT burden and Total Cost of Ownership that comes from managing software updates, ensuring up-time, or integrating with multiple partners. Kibo’s stable, cloud-based architecture takes care of all that for you, so you can focus on your business.
Innovate Without Limits
Get to market faster and build the personalized experiences your customers desire with advanced, out-of-the-box capabilities. Extend the power of your platform with Kibo’s marketplace of secure apps, plug-ins, and third-party solutions, or leverage our API-first, open development framework to develop your own solutions.

An eCommerce Solution thatDelivers Results

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Increased productivity

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Conversion rate boost

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YoY revenue growth

Kibo eCommercePlatform Features

Key Functionality of the Kibo eCommerce Solution

Part of a unified commerce platform

Kibo eCommerce is part of, and fully integrated with, the Kibo Unified Commerce Cloud Platform, which includes Order Management, Mobile Point of Service, and Certona Personalization. This unified platform gives you a 360 view of your customers and your business, while supporting of digital commerce strategies: Multi-Site, B2C and B2B, Headless Commerce, Unified, Omnichannel, clienteling, and more.

Create Individualized Customer Experiences

With out-of-the-box personalization, Kibo eCommerce powers product discovery through individualized product recommendations and predictive search. And our intuitive drag-and-drop UI platform makes it easy to target customer segments with compelling individualized offers, landing pages, emails, and recommendations.

Provide Personal, B2B Service at Scale

Today’s B2B buyers are going digital in record numbers. Kibo eCommerce helps you optimize your B2B sales teams, streamline the B2B buying experience, and grow sales with tools designed to enhance and scale the seller/buyer relationship. Manage accounts, quotes and pricing, and multiple sites all in a single platform.

Maximize Productivity With Master Catalogs

Kibo can help you scale operations maximize productivity with a shared master catalog. Quickly update inventory information across channels from a single dashboard. Set global product properties, cross-sell and up-sell with dynamic merchandising, and quickly manage product data across all stores, channels, and locations.

Use Powerful Analytics to Drive Sales

The more you know about customers, the easier you can create delightful experiences. Our sales reporting feature provides trusted insight and reliable data to help you identify how to drive revenue. Tap into Kibo’s built-in reporting and dashboards — or route those data feeds into on-premise data warehouses and leverage your existing analytics platform to drive insights.

Improve Customer Account Access

View customer order history and wish lists to understand inventory needs. By saving shipping, billing, and payment information for authenticated shoppers, you’ll also be able to ensure faster check-out experiences and happier shoppers.

Make Delivering Products a Breeze

Built-in distributed order management lets you process, modify, or cancel orders in any state and print packing slips or shipping labels. Kibo helps you fulfill products however your customer desires, whether using buy-online-pick-up-in-store (BOPIS) or splitting an order to ship to multiple locations.

You’re in Good Company

With Kibo eCommerce and Personalization, we have improved our customer shopping experiences on sunandski.com, [leading to] double-digit growth two years in a row.