The Forrester Wave: Order Management Systems, Q2 2023

With order management becoming an increasingly critical component of the customer experience, it’s never been more important to find a tech solution that can solve for your unique business problems.

Now available, The Forrester Wave™: Order Management Systems, Q2 2023 helps you do that, evaluating the 8 most significant order management platform providers.

In the report, Kibo is recognized as a Strong Performer and described as a “best fit for organizations seeking a commerce-first approach to order management.” Forrester cited Kibo’s subscriptions management as the benefit of its unified commerce functionality, and that its “roadmap cites ML-based forecasting and optimization, as well as enhancements to routing logic and human processes.”

Read the report to learn:

• Why Kibo was named a Strong Performer after being assessed across Forrester’s 34-criterion evaluation of order management system (OMS) providers
• How each provider measures up and helps digital business professionals select the right one for their needs
• What Forrester recommends to look for in an order management system (OMS) provider

*The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave™ are trademarks of Forrester Research, Inc. The Forrester Wave™ is a graphical representation of Forrester’s call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave™. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.