Report

Q1 2020: Ecommerce Quarterly Benchmarks

The Q1 2020 Ecommerce Quarterly Benchmarks report helps retailers assess how their own KPIs stack up against their peers by region, device, OS, and state across metrics like:

  • Average Order Value
  • Average Page Views
  • Add-to-Cart Rate
  • Conversion Rate
  • Website Visits

An analysis of billions of customer sessions to drive your ecomm strategy

To produce this proprietary data, we analyzed 2.1 billion customer sessions across 250+ retailer brands.
The report is a valuable resource for a comprehensive look at how retailers fared in the past quarter, which can be useful for benchmarking goals for performance as the economy starts to rebuild.

Additional resources

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Back to resources On-Demand Webinar 5 Ways to Reduce B2B Commerce Complexity Join us for a 25-minute on-demand webinar featuring insights from Madhu Madhavan, VP

Kibo is named a Leader in The Forrester Wave™: Order Management Systems, Q1 2025.
Whether you’re looking to boost productivity, enhance customer experiences, or streamline operations, this comprehensive guide will show you how to leverage GenAI to achieve your
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