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Omnichannel Fulfillment

Today’s consumer insists on having multiple fulfillment options—no matter when or where they shop. These capabilities are a must-have for retailers who want to remain competitive and retain customer loyalty. The ability to save time by setting aside items in advance, whether prepaid or reserved for in-store inspection and payment, is crucial.

Kibo Order Management provides a full-range of customizable fulfillment options that are easy to manage by anyone across the business, from supply chain to store associates.

What Kibo’s Omnichannel Fulfillment Can Do For You

Omnichannel Fulfillment

Launch Curbside Pickup in 30 Days

Curbside Pickup is an omnichannel fulfillment solution that can be deployed quickly, at low cost, and at scale. Rapidly implement Kibo Curbside to facilitate frictionless curbside experiences for both your stores and your customers.

Omnichannel Fulfillment

Full Suite of Fulfillment Options

Meet your customers’ omnichannel shopping and order fulfillment needs with a flexible fulfillment options managed in a single solution. With Kibo you’ll be able to provide:

Kibo’s order routing engine enables retailers to:

  • Buy Online Pickup In Store (BOPIS) & Buy Online Pickup at Curb (BOPAC)
  • Ship from Store and Ship to Store
  • Ship to Home
  • Drop Ship
  • Return to any Location
Omnichannel Fulfillment

Business Process Manager

Built on a business process management (BPM) engine and intuitive UI, Kibo Order Management empowers end users to streamline store operations, automate workflows, and offer customers a wide array of in-demand fulfillment options, without having to call IT. Define custom business rules, workflows, and fulfillment states, and focus on your business demands rather than your technology demands. Kibo gives you enterprise-level flexibility without sacrificing agility and at a low total cost of ownership.

Omnichannel Fulfillment

Fulfiller Tools

Dedicated UIs help your fulfillment staff pick, pack, and ship orders with ease. Kibo Order Management’s flexible admin and workflows let you offer white glove fulfillment options, such as product assembly and custom shipping options. Empower associates to fulfill orders, lookup enterprise-wide inventory, split orders, and manage returns with ease.

Omnichannel Fulfillment

Technical Details

  • Kibo Marketplace for integration with 3rd-party services
  • Accessible Arc.js framework to develop custom applications
  • Open-source SDKs to code in your preferred language
  • Kibo Dev Center for developers to manage Kibo assets
  • API-first architecture built to integrate in your tech stack
  • Microservices model for flexible deployment and scaling
  • Multitenant cloud hosting for automatic, hassle-free updates