Streamlined FulfillmentKibo Order Management System

Equip your entire team to react to customer in real time needs by providing a view of inventory across your entire retail network with Kibo’s OMS offering.

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Satisfy Shopper Needs for Anytime Fulfillment

With Kibo Order Management, you can track inventory across the entire lifecycle with a single cloud-based solution. Then automate your order routing decisions to optimize for cost, customer service, or whichever criteria best fit your business needs.

Omnichannel Fulfillment
All Managed in the Kibo Cloud

Cross-Channel FulfillmentVisibility & Control

Transform Your Customer Experience With Real-Time Inventory Visibility and Control

With Kibo Order Management software, you can streamline store and fulfillment operations and equip store associates, fulfillment partners, and customer service teams with easy-to-use tools to assist customers across channels, and access cross-channel inventory, order and customer data in real time.

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Seamless & Advanced Order Management

Fast Track Your Fulfillment Productivity

  • Our intelligent order routing engine is built on a BPM platform with configurable rules and workflows, allowing you to streamline fulfillment operations without sacrificing your ability to pivot and react to changing conditions.
  • Role-based UIs and Mobile Point of Service tools empower your store teams to fulfill orders, adjust order routing rules, and quickly react to changing conditions in real time.

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Create Consistency Across Channels

Enterprise Power Without the Hassle


An End-to-End Retail Order Management Software Solution


55% of consumers will switch retailers if their preferred method of fulfillment isn’t available.


67% of consumers use buy online, pickup in-store fulfillment.


Our customers utilizing ship-from-store see up to a 40% increase in sales.

Order ManagementSoftware Features

You’re in Good Company

The Kibo interface is self-explanatory - you can fulfill an order within a minute. I can ramp up new employees very quickly, which allows us to be agile and focus on customer experience.

Steve Wasserman

Senior Director of Customer Service