Track InventoryOPTIMIZED FULFILLMENT
Satisfy Shopper Needs for Anytime Fulfillment
With Kibo Order Management, you can track inventory across the entire lifecycle with a single cloud-based solution. Then automate your order routing decisions to optimize for cost, customer service, or whichever criteria best fit your business needs.
OPTIMIZED ORDER LIFECYCLETRACK ORDERS
MANAGE INVENTORY
Omnichannel Fulfillment
All Managed in the Kibo Cloud
Cross-Channel FulfillmentVisibility & Control
Transform Your Customer Experience With Real-Time Inventory Visibility and Control
With Kibo Order Management software, you can streamline store and fulfillment operations and equip store associates, fulfillment partners, and customer service teams with easy-to-use tools to assist customers across channels, and access cross-channel inventory, order and customer data in real time.
Get StartedSeamless & Advanced Order Management
Fast Track Your Fulfillment Productivity
- Our intelligent order routing engine is built on a BPM platform with configurable rules and workflows, allowing you to streamline fulfillment operations without sacrificing your ability to pivot and react to changing conditions.
- Role-based UIs and Mobile Point of Service tools empower your store teams to fulfill orders, adjust order routing rules, and quickly react to changing conditions in real time.
Fulfillment
Productivity
Create Consistency Across Channels
Enterprise Power Without the Hassle
END TO END
An End-to-End Retail Order Management Software Solution
%
55% of consumers will switch retailers if their preferred method of fulfillment isn’t available.
%
67% of consumers use buy online, pickup in-store fulfillment.
%
Our customers utilizing ship-from-store see up to a 40% increase in sales.
Order ManagementSoftware Features
Unified Commerce
Kibo Order Management is part of, and fully integrated with, the Kibo Unified Commerce Cloud Platform, which →
Unified Commerce
Kibo Order Management is part of, and fully integrated with, the Kibo Unified Commerce Cloud Platform, which includes eCommerce Mobile Point of Service, and Certona Personalization. This unified platform gives you a 360 view of your customers and your business, while supporting of digital commerce strategies: Multi-Site, B2C and B2B, Headless Commerce, Unified, Omnichannel, clienteling, and more.
Global Inventory Control
Our cloud-based order management solution gives your team real-time visibility and control over inventory across all of →
Global Inventory Control
Our cloud-based order management solution gives your team real-time visibility and control over inventory across all of your channels. Designed for end-users, we empower your teams to make smarter allocation decisions, without relying on in-house or third-party technical resources. The platform delivers modern UIs that cut down training time for new users. With an advanced order routing engine, exhaustive API library, and automatic updates, Kibo makes it easy to launch and manage cost effective programs that fit all of your business needs.
Intelligent Order Routing
Take back control of your fulfillment operations with Kibo OMS. Built on a business process management (BPM) →
Intelligent Order Routing
Take back control of your fulfillment operations with Kibo OMS. Built on a business process management (BPM) engine and intuitive UI Kibo Order Management empowers end users to streamline store operations, automate workflows, and offer customers a wide array of in-demand fulfillment options including ship-from-store, dropshipping, and in-store pickup. Kibo gives you enterprise-level flexibility without sacrificing agility and at a low total cost of ownership.
Upleveled Customer Care
Take care of your customers before, during, and after the sale. Kibo provides a highly-flexible interface and →
Upleveled Customer Care
Take care of your customers before, during, and after the sale. Kibo provides a highly-flexible interface and Mobile Point of Service solutions for your fulfillment partners, customer care teams, and store associates, so they can access inventory, manage orders, complete sales, and provide great customer service from any device.
Certona Personalization at the Core
Kibo Order Management is integrated with Certona Personalization, the #1 ranked provider of AI-powered personalization. With personalization →
Certona Personalization at the Core
Kibo Order Management is integrated with Certona Personalization, the #1 ranked provider of AI-powered personalization. With personalization fed directly into Order Management, your call centers and in-store associates will be equipped to provide individualized product recommendations at every step of the customer care and fulfillment process.
Real-Time Inventory and Data Visibility
Through Kibo’s Order Management software you can leverage an aggregated global view of inventory across all stores, →
Real-Time Inventory and Data Visibility
Through Kibo’s Order Management software you can leverage an aggregated global view of inventory across all stores, drop ship vendors, warehouses and distribution centers to drive the most optimal fulfillment strategy. Kibo’s unified API connects your commerce ecosystem and allows seamless, real-time data transfer between channels and technologies. With Kibo’s Order Management software you can create access to unified and consistent cross-channel data, to increase conversions with convenient fulfillment options and decrease order abandonment rates due to out-of stock and backorder scenarios.
Fulfillment Tools
Decicated UIs help your fulfillment staff pick, pack, and ship orders with ease. Kibo Order Management’s flexible →
Fulfillment Tools
Decicated UIs help your fulfillment staff pick, pack, and ship orders with ease. Kibo Order Management’s flexible admin and workflows let you offer white glove fulfillment options, such as product assembly and custom shipping options.
Endless Aisle
Eliminate inventory data silos with Kibo Order Management to quickly identify slow moving inventory, avoid unnecessary markdowns, →
Endless Aisle
Eliminate inventory data silos with Kibo Order Management to quickly identify slow moving inventory, avoid unnecessary markdowns, and to ensure customers never experience out-of-stock scenarios again.
You’re in Good Company
The Kibo interface is self-explanatory - you can fulfill an order within a minute. I can ramp up new employees very quickly, which allows us to be agile and focus on customer experience.
Steve Wasserman
Senior Director of Customer Service
Tourneau
Tourneau
Resources Resources
Stay up-to-date on the latest industry news and trends. Headless commerce, online-to-offline (O2O), omnichannel personalization, AI/ML – you name it. We’ve got the answers you’re looking for.
